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Hotel Canoe and Suites

4.0 star property

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Rooftop pool
Lobby
Condo | Private kitchen | Microwave, coffee/tea maker, electric kettle
Exterior
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Banff Centre for Arts and Creativity
    ‪20 min walk‬

Room options

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo

Condo | Private kitchen | Microwave, coffee/tea maker, electric kettle

Condo

  • 80 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio | Premium bedding, free WiFi, bed sheets

Studio

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible | Premium bedding, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View | Premium bedding, free WiFi, bed sheets

Superior Studio Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Canoe and Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
This smoke-free hotel features a restaurant, a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe and a 24-hour front desk.
Hotel Canoe and Suites offers 192 air-conditioned accommodations with complimentary bathrobes and a hairdryer. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
2 hot tubs are on site. Other recreational amenities include a sauna.
Hotel Canoe and Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage
  • On-site recreation includes a sauna and 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Canoe and Suites offers its guests 2 hot tubs and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Free self parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sudden Sally – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift (107 centimetre wide door)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1075 out of 1316 reviews
Rating 8 - Good. 181 out of 1316 reviews
Rating 6 - Okay. 42 out of 1316 reviews
Rating 4 - Poor. 15 out of 1316 reviews
Rating 2 - Terrible. 3 out of 1316 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, new hotel. Staff greet everyone and provide bags of tea for the morning. Spa like interior with hot tubs that are outdoors and lit up at night. What an amazing way to experience Banff! We will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service and amenities. Pool and sauna are a 10/10! Restaurant and coffee shop top notch! Definitely recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

julien

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We liked the property for its availability but were quite dissatisfied with the amenities. Basically there are hot pools, which were then shared with neighbouring hotel as theirs were not functioning. Our room was great but the ventilation horribly loud and poorly managed. There is no other place to relax in the hotel except the very small lobby where the front door would expose us to cold winds coming in and the cheminey in that area was also broken. The hotel staff was ok, but when asked about 'what are things to do on a Friday night' the answer was look online. The coffee situation in room was a bit of a fiasco for us, and the staff at the restaurant while pleasant, didnt have much training in the dining world. I ordered multi-grain toast and was served sourdough. When I pointed this out to our very friendly server, she said, 'Oups' and just grabbed the toast off my plate directly instead of taking the plate away and properly exchanging in the kitchen. There are other items that we could report but overall we felt like this was a very expensive new hotel with substandard services.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the property! Will definitely come back
Stayed 1 night in Jan 2025

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Roy

Stayed 3 nights in Dec 2024

10/10 Excellent

Sergei

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the newly opened hotel. The rooms were spotlessly clean, and the outdoor hot tub was a fantastic addition. The restaurant's service was impeccable, and the food was even better than the surrounding eateries. We highly recommend it!
Stayed 4 nights in Dec 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop hot pool with the waterfall is so nice. The whole rooftop area is wobderful
Stayed 1 night in Jan 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Petro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel canoe has a great view and located in a very nice and peaceful part of banff
Stayed 6 nights in Dec 2024

10/10 Excellent

Mira Paviola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles, SAN GABRIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean, friendly, service crews are on point! Every night we were in the hot pool while snow is falling on our head. Only a mile from the Main Street. Coffee is great! Food and the servers were impressive. My family had an amazing Banff experience
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our trip! The hotel was nice and they have a bus stop right in front of the hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean. Hot pools were great!
Stayed 2 nights in Dec 2024

8/10 Good

Scott

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Not worth the price
I am frustrated w myself for booking this hotel. It was twice the price of the average hotel in the area when I booked and even more than the Rimrock. I thought it would be nice but I was disappointed. I’m not sure if it was renovated or newly built but whoever designed it probably needs a new job. It’s like a glorified motel w a nice facade but the buildings are parallel to each other so our queen fireplace suite w Mountain View rooms were very small w a whole wall of windows looking straight into the rooms across the way w a tiny Mountain View if we craned our heads around the side of the building. This design also makes it so that the beds are along the hall where we could hear every single step, door opening and closing, word people said, all day and night. It’s a cute hotel but not worth anywhere close to what we paid. The hot pools and fire on the roof are nice but busy. Also, this hotel is about a 25 min walk to the center of town so it’s not convenient, especially in the winter. You can take the bus but you still have to wait in the cold until it comes.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here! It was a great location that was walkable and also with great bus transportation
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, staff was friendly. Our room view was amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Ziba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Maricor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good pools.
Stayed 1 night in Dec 2024

10/10 Excellent

Eesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from balcony.. quiet & soothing!!
Stayed 3 nights in Dec 2024