Otter Hotel Review
Our stay at Otter Hotel on Banff Avenue was nice, but a few issues stood out. The hotel looks new, but housekeeping was inconsistent, often forgetting to deliver the promised coffee and tea. The heater was right next to the bed, making it hard to sleep with it on, and the room wasn’t fully insulated from hallway light. We were also disappointed that the hot tub and pool weren’t available on-site, requiring a trip to the sister hotel. While the location was great, these inconveniences affected our overall experience.