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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby
Lobby sitting area
Standard Loft | Down duvets, desk, laptop workspace, blackout curtains
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Fairmont Banff Springs Bowling Centre
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 966 out of 1551 reviews
Rating 8 - Good. 362 out of 1551 reviews
Rating 6 - Okay. 153 out of 1551 reviews
Rating 4 - Poor. 41 out of 1551 reviews
Rating 2 - Terrible. 29 out of 1551 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loft room was great when you need more space
Stayed 2 nights in Dec 2024

8/10 Good

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Geoff

Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked Warm… inviting. Disliked no pool or gym
Stayed 4 nights in Nov 2024

8/10 Good

Kevin, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for downtown Banff. The room we had was massive. Great beds and pillows, nice clean shower. We had minimal contact with staff but they were very nice. Only downside was the hot tub was closed for maintenance.
Stayed 1 night in Nov 2024

10/10 Excellent

Meah Kayleen

Liked: Cleanliness, staff & service, property conditions & facilities
The property is located minutes from the downtown core! Great staff, nice rooms and great area overall!
Stayed 3 nights in Dec 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot but our junior suite was way too warm!
Stayed 1 night in Dec 2024

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nisha

Liked: Cleanliness, staff & service
I like everything so comfortable and quiet area
Stayed 1 night in Dec 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Alona, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great please
Stayed 1 night in Dec 2024

10/10 Excellent

Sahar

Stayed 1 night in Nov 2024

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities
Place is worn out. Would never stay there again
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda, Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemary, Surrey

Stayed 1 night in Nov 2024

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disappointed to learn on check in that the hot tub was closed due to renovation. An offer of the use of the Hot Springs was given and we took the voucher. Hot springs were a 10 minute drive away. On arrival we were surprised to see it was closed (early due to a staff function). We headed down the very icy road back to the hotel. The television in our room wasn’t working. Someone came to look at it fairly quickly but was unable to get it working. We were moved to another room. Whilst we had some inconveniences the manager rectified the situation swiftly.
Stayed 1 night in Dec 2024

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient and room is clean .
Stayed 1 night in Dec 2024

6/10 Okay

Nam

Liked: Staff & service
Book this hotel with hope to enjoy hot tub and sauna but just get notification right on the day that I could not cancel without charges that hot tub and sauna not available for renovation. I did not have time to find different hotel with things we want. Room quite, beds good but carpet smelly, washroom no hoodfan, no hooks and counter to put clothings and other personal stuff. Receptionists are good but staff in restaurant and shop not friendly. Overall, do not feel good for the trip that we want to relax.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rajvir

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Ceinwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent restaurant on the premises. Main lobby bathroom was under renovations as well as hot tub. Room was very hot and even when turning down heat was still hot, so not sure if thermostat worked
Stayed 1 night in Dec 2024

10/10 Excellent

mostak

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024