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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Standard Loft | Down duvets, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 996 out of 1594 reviews
Rating 8 - Good. 369 out of 1594 reviews
Rating 6 - Okay. 155 out of 1594 reviews
Rating 4 - Poor. 43 out of 1594 reviews
Rating 2 - Terrible. 31 out of 1594 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

oscar

Travelled with family
Keep the good
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff manning the front desk were fantastic and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in the middle of Banff. Staff was so helpful and great. We loved it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conveniently located in the centre of Banff close to important area of the city
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated for xmas. Rooms were loud with people Closing doors. Pillows were square- uncomfortable for me personally
Stayed 1 night in Dec 2024

4/10 Poor

Paul, Calgary

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is dated and needs an upgrade. Rooms are basic, hotel washrooms were not working and bar closed at 9 and none of draught beer taps were working. Disappointing stay.
Stayed 3 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

ileana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Personnel very Friendly starting with Front Desk Mathiew Skies lockers available for free Very good restaurant Farm&Fire with good food choice The location is perfect
Stayed 6 nights in Dec 2024

10/10 Excellent

seyedmohammadbagher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They changed our room to a better place to have view to the main street. We were so happy for this and we appreciate it
Stayed 4 nights in Dec 2024

10/10 Excellent

garrett

Stayed 3 nights in Oct 2024

8/10 Good

Richard, Ridgewood

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean. Hot tub renovation went over time expected and affected our stay; we were offered a hot springs voucher, but we didn't have time for that. Flat-bottomed sink in bathroom causes water to splash back at you. Tight sliding door opening to shower, and the design allows for water leak. Parking spaces are somewhat narrow and clearance is low. Watch out for pipes if you have an SUV or minivan, when opening your trunk.
Stayed 2 nights in Dec 2024

10/10 Excellent

Henson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shops. Comfortable beds, easy under grand parking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jocelyn

Stayed 2 nights in Dec 2024

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I’ve only stayed at Elk & Ave in Banff, so I might be missing some context, but I expected a cleaner place to be honest. The room had this lingering, dampy smell that bothered me a lot. Maybe it’s just the winter, I’m not sure. But it is soooo convenient that it might worth it for a couple of days of stay. The staff was super nice and the lobby is amazing.
Stayed 1 night in Dec 2024

6/10 Okay

Yujia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room itself is ok, the washroom is big and clean. It locates right next to the IGA ( grocery store) and the Main Street where planty of resultants and cafes ca be found. The real problem is the noise. Not sure it’s the ventilation system or something else, it’s there for the whole night. We turned off the heating fan/AC and the noise doesn’t go. It’s hard to fall asleep. Additionally the TV has Netflix and other streaming services however you have to use your own account. The noise will be the main reason that I won’t come back.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Brittany

Stayed 2 nights in Dec 2024

8/10 Good

Eileen

Stayed 1 night in Sep 2024

10/10 Excellent

Arceli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel when traveling to Banff. It's along the main road and it's very close to the town center. Underground parking is convenient as long as it's not peak season as it is first come, first served. Hotel staff are very helpful. Checking in and out process is very fast as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024