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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby
Lobby
Down duvets, desk, laptop workspace, blackout curtains
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft | Down duvets, desk, laptop workspace, blackout curtains

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, (1155)
The price is €336
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Canoe and Suites

About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 37-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests Access to hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire – On-site restaurant.
Good Earth – On-site coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 966 out of 1559 reviews
Rating 8 - Good. 367 out of 1559 reviews
Rating 6 - Okay. 156 out of 1559 reviews
Rating 4 - Poor. 40 out of 1559 reviews
Rating 2 - Terrible. 30 out of 1559 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffanie

Stayed 4 nights in Oct 2024

10/10 Excellent

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , great rooms , staff is always very friendly and welcoming. Nice a close to everything in Banff
Stayed 1 night in Nov 2024

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service
Great location — just on the east end of downtown which gave good walking to shopping. Good Earth Cafe in the building. Great Restaurant — Axe and Fire — on site as well. The staff are friendly and service oriented. Facility is in operation during renovations which took away somewhat from the experience. Parking at the site is for vehicles under 6’ 1” so my vehicle could not fit which was inconvenient. This should be posted under the parking tab on the website so a person could make alternate arrangements.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fantastic and front staff was so friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie Ann

Stayed 2 nights in Nov 2024

6/10 Okay

Hyunsuk

Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jodie

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We have stayed at the Elk & Avenue before and had a much better experience. This time however was quite disappointing. It was a birthday trip to the mountains with our two young children. We checked in a little before checkin time and were given a horrible room on the ground floor. The window view was that of an industrial unit of some kind in front of a fence. the room itself was tired and dated. As well as very small and not even room for a lounge chair in the room. The bathroom was tiny, dark, dingy and the walls were marked up and the shower head was coated in calcifications so we had to pick them off in order to get the water to flow correctly. the overhead lights on the bed flickered constantly so we couldn't even use them. I also noticed that staff could walk right next to the window so there was also a lack of privacy if you were to open the blinds. I went back to the reception to request a different room perhaps on a higher floor. The receptionist was insistent that we could not switch rooms although the checkin time was still 10 mins away and there would be an influx of guests arriving shortly. Shortly after that request there was a line up of about 20 guests ready to check in. We went to have a jacuzzi after dinner that night but the jacuzzi was also shut down. So the 4 of us we ended up staying in that room for 2 nights. Based on that experience I would not stay again. That being said, the restaurant in the hotel is great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was really great. We were however disappointed that the hot tub and pool were closed for Reno’s and parking was limited for trucks so we had to park at the high school … it was better than nothing but not the most convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Decent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so friendly and helpful! Will absolutely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Banff whirlwind!
Couldn’t get the shower head to work.
Stayed 1 night in Nov 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, staff & service
To expensive - to noisy
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good.
Stayed 1 night in Nov 2024

8/10 Good

Daksh

Liked: Cleanliness, property conditions & facilities
Parking is the only issue
Stayed 1 night in Nov 2024

8/10 Good

Stan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lobbyis very nice. Room is very clean but furnishing are very poor in room. Plastic dining chairs do not belong in a hotel of this calibre.
Stayed 1 night in Nov 2024