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Rimrock Resort Hotel Banff

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Ice skating
2 bars/lounges
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Parking available
  • Bar
  • Spa

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Sulphur Mountain
    4 min walk
  • Banff Gondola
    4 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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Front of property

Moose Hotel And Suites

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (2000)
The price is €517
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Moose Hotel And Suites

About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a sauna.
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

The great public transport around Rimrock Resort Hotel Banff gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body scrubs, massages or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Upper Hot Springs and 4 minutes on foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rimrock Resort Hotel Banff offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Rimrock Resort Hotel Banff. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Secured, covered parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 July to 12 October:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self-parking fee: CAD 32.00 per night (in/out privileges)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 858 out of 1166 reviews" "
Rating 8 - Good. 185 out of 1166 reviews" "
Rating 6 - Okay. 71 out of 1166 reviews" "
Rating 4 - Poor. 34 out of 1166 reviews" "
Rating 2 - Terrible. 18 out of 1166 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Paint chipped in bathroom hallways and elevators. Staff very helpful spa broken
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel with beautiful surroundings and views. A little outside of town but they have a nice shuttle. Certain things need updating like pool and spa but would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
All staff were friendly and helpful. Gathering spaces are classic and beautiful. However, rooms are dated. For the price, I expected more. Speaking of price, there were approximately $175 additional room charges per night.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decor was a little outdated. View from dining room was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel's main point is the view from the rooms , yet the vibe is a little too old for my taste honestly The parking rates are very very very expensive, definitely not worth it , especially that being there with a big car is definitely not a pleasant experience We tried the restaurant breakfast , it's nice , but I would rather go for other restaurants in downtown the staff is very friendly honestly and extremely helpful , I had one issue where room service misplaced something in my room on a day and in the next day I had a do not disturb hanged , yet they still entered the room , the staff manager apologized personally and they made sure no one was in the room and gave me a discount on the parking rate
Stayed 5 nights in Sep 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Friendly staff, great amenities, service, views, spa, food, transportation, and concierge service. Comes with a price, but for our ten year wedding anniversary; we treated ourselves.
Stayed 6 nights in Sep 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a distance from the town and therefore, quiet. There was transportation readily available to go into town. The room was amazing, however, it would have been nice to have a motion light in the bathroom so that it wasn’t so bright at night. The fires were delightful and a nice touch would have been ‘s’mores kits’ available for purchase. Just for fun 😉.,
Stayed 3 nights in Sep 2024

10/10 Excellent

Puneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Welcoming, helpful. Clean and had a character
Stayed 6 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rimrock was a nice older hotel which had been well maintained. Loved the coffee shop , spacious rooms and bathrooms. On the verge of needing rooms remodeled. But still very nice. We walked to gondola and ate at the northern lights restaurant at the top of gondola. They had shuttle to downtown Banff which was nice too
Stayed 2 nights in Aug 2024

6/10 Okay

Manuel, Sylmar

Travelled with family
Disliked: Cleanliness
Staff was nice. We got complimentary desserts because it was our anniversary. But we asked for an extra lamp for the room but never got it. The room was adequate. Beds comfortable. We had a suite but our view was of the roof and partially obstructed view of mountain and gondola. Bathroom was dated. Tub grout needs to be refurbished. Carpet in rooms and hallway is old looking too. Pool and hot tub were nice to use after a long day but need refurbishing. Grout in pool area is stained and looks unsanitary. Water pooled at entrance to pool. Drainage not adequate. Could be breeding ground for bacteria. The balcony area in lounge/restaurant area on main level only enough for a few people, not a good outdoor space for many to take in the forest views. Not all rooms have balconies. A design flaw not taking advantage of the scenery and geography. Food in lounge available til midnight. That was good. We were hungry late. We ordered food but ate it in our room. Breakfast buffet was always lukewarm. Not super tasty but it filled you up. You can ask for omelets to be made to your liking. I asked for a spinach, mushroom, cheese & onion omelette. It tasted really off like the chef never made one before. Shuttles to town were good. The drivers were very friendly and helpful. Because of its location this hotel has so much potential. Needs renovations, kind of dated, redo public spaces so guests can experience more of the outdoors. Would I return? Only if hotel is renovated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jared

Stayed 1 night in Aug 2024

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we enjoyed our stay the Rimrock Hotel with spectacular view of the mountains. I felt the hotel was outdated and needed a little modernization for the price we paid. Transportation to/from town was excellent and drivers were super friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Roya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs of reception and Information Center in the hotel vey friendly and helpful. Entrance of Parking area was not very easy to enter. As this hotel is expensive at least parking cars should be free or breakfast should be included.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Stayed 2 nights in Aug 2024

6/10 Okay

Ravi

Travelled with family
Old carpets overrated dining overall very average experience for $$$
Stayed 4 nights in Aug 2024

10/10 Excellent

Tajinderjeet, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Warm ambience, surrounded by Rockies natural beauty. Next to sulphur mountain love the hikes Feels like home
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing, location,comfortable and great staffs!!
Stayed 3 nights in Aug 2024

4/10 Poor

sandy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was excited to book a room here at first but upon entering the room, my family and I were discussed by a horrible smell. It smells like mold because the room is worn, broken table, bathroom light fixtures were flickering and overall condition of the room was just bad. For what we paid, it was definitely not worth it. The only thing that was nice was the mountain view. I would never stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with majestic Mountain View’s!
View from our suite.
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were always friendly and very helpful. Our room was very comfortable and spacious. If you can, book a room with a view, you won't be disappointed !! The shuttle options were plenty and convenient. We loved our visit to Banff !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024