Rimrock Resort Hotel Banff

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
2 bars/lounges
Ice skating
Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Sulphur Mountain
    ‪4 min walk‬
  • Banff Gondola
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪16 min drive‬

Room options

Deluxe Room, 2 Queen Beds, View

9.0 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, View

9.0 out of 10
Wonderful
(14 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club and a sauna.
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

The great public transport around Rimrock Resort Hotel Banff gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to hot stone massages, aromatherapy or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Upper Hot Springs and 4 minutes on foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rimrock Resort Hotel Banff offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A hot tub, a sauna, and a terrace are also featured at the eco-certified Rimrock Resort Hotel Banff. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Secured, covered parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self-parking fee: CAD 32.00 per night (in/out privileges)
  • Valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 889 out of 1207 reviews" "
Rating 8 - Good. 193 out of 1207 reviews" "
Rating 6 - Okay. 71 out of 1207 reviews" "
Rating 4 - Poor. 36 out of 1207 reviews" "
Rating 2 - Terrible. 18 out of 1207 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel, KIRKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best deep tissue massage of my life at Rimrock's spa. The cost is commensurate with the service. A must while there.
Stayed 1 night in Oct 2024

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious
Stayed 1 night in Oct 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Calvin

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Stayed 6 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff , especially the concierge desk, was helpful and friendly at all times.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Remington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Rimrock. The staff were lovely and extremely helpful, and the breakfast at the Primose was delicious. The view was to die for, and the atmosphere of the hotel was perfect. We went on a day trip to lake louise/moraine lake booked through the concierge which was a wonderful experience. Our only qualm was that the room we stayed in, albeit beautiful views, was a bit lacklustre and conparable to a much cheaper hotel room which was a little disappointing. Other than that, it was a 5 star experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and property
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Utkarsh

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad experience
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Rimrock for 3 days. Amazing property. We had a room facing the mountains which was fabulous. Resort is very clean and the staff is wonderful. Easy shuttle service to Banff
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Stayed 7 nights in Sep 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful setting. Fabulous staff. Room and hallways are worn. Need updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fisnik, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and didn’t get to enjoy all the offerings of the hotel, but the property is nicely appointed and the staff we encountered were extremely knowledgeable and professional. Our king/mountain-view room was clean and spacious and we enjoyed the free shuttle to downtown Banff.
Stayed 1 night in Sep 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Had a great trip, views were awesome. Rooms need some updates but most reviews mentioned that. The food wasn't the best. Staff and Service around the resort was great and shuttle to and from Rimrock makes the stay.
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharninder

Liked: Cleanliness, staff & service, property conditions & facilities
Had great time
Stayed 1 night in Sep 2024

2/10 Terrible

ZHIPING

Stayed 2 nights in Aug 2024

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, amenities
Beautiful area right next to the hot springs, great staff and amazing facilities. For the price of 900 a night this room was very dated. Our faucet was wiggly and not attached properly etc. Would give 5 stars with a renovation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Paint chipped in bathroom hallways and elevators. Staff very helpful spa broken
Stayed 4 nights in Sep 2024