Best Western Sukhumvit 20

4.0 star property

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Photo gallery for Best Western Sukhumvit 20

Front of property – evening/night
Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, minibar, in-room safe, blackout curtains
Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, minibar, in-room safe, blackout curtains
Business centre
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
17 Sukhumvit Soi 20, Klong Toey, Bangkok, Bangkok, 10110
  • Terminal 21 Shopping Mall
    ‪9 min walk‬
  • Emporium
    ‪14 min walk‬
  • Queen Sirikit National Convention Center
    ‪3 min drive‬
  • Bangkok (BKK-Suvarnabhumi Intl.)
    ‪36 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Sukhumvit 20

Hotel with a 24-hour front desk, a short walk to Terminal 21 Shopping Mall
Along with a business centre, this smoke-free hotel has conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Sukhumvit 20 offers 78 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Sukhumvit 20. During your stay, you're just a quick walk from Terminal 21 Shopping Mall. Enjoy features like free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Terminal 21 Shopping Mall and EmQuartier
  • Airport shuttle service available for a fee
WiFi is free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours) is available for a fee. Best Western Sukhumvit 20 also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Bangkok hotel is smoke free.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • Lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Sukhumvit 20

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

BEST WESTERN 20 Sukhumvit
BEST WESTERN PLUS 20 Sukhumvit
BEST WESTERN PLUS Sukhumvit
BEST WESTERN PLUS Sukhumvit 20
BEST WESTERN Sukhumvit 20
Best Western Plus 20 Sukhumvit Hotel
Best Western Plus 20
Best Western Plus Sukhumvit Hotel
Best Western Plus At 20 Sukhumvit
Best Western Plus 20 Hotel
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

Best Western Sukhumvit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 191 out of 627 reviews
Rating 8 - Good. 275 out of 627 reviews
Rating 6 - Okay. 111 out of 627 reviews
Rating 4 - Poor. 33 out of 627 reviews
Rating 2 - Terrible. 17 out of 627 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Siu Ching

Stayed 3 nights in Dec 2024

10/10 Excellent

Bradley N

Stayed 1 night in Dec 2024

6/10 Okay

Saravanan

Business traveller
Disliked: Amenities, property conditions & facilities
A good hotel at this price point but expect no in house breakfast and average housekeeping.
Stayed 7 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Gi yuk

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at night shift tried to charge me 300 thai baby for extra bath towel .
Stayed 2 nights in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities, room comfort
Walking distance BTS Asoke
Only one night stay hotel is good and in a good location walking distance BTS and Terminal 21,room is large,good shower plenty of hot water.
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to shops and BTS . Shops near by . Room was large and had everything we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF.
Stayed 3 nights in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF.
Stayed 5 nights in Jul 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in Jun 2024

6/10 Okay

David

Business traveller
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Rui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
Property in a good location although the carpet was not appropriate for rooms. Staff friendly and approachable. Disappointing no breakfast or dinner facilities and no swimming pool.
Stayed 5 nights in May 2024

10/10 Excellent

Marcel

Stayed 9 nights in May 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. It is located only steps from two major train lines and several bus routes. It is surrounded by affordable restaurants and sports bars.
Stayed 15 nights in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 2 nights in May 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and value for money. Could use a refurbishment shortly as starting to get tired.
Stayed 4 nights in Apr 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room, maybe the mattress a little softer and it would be a perfect 10
Stayed 1 night in Apr 2024

8/10 Good

Vanhxay

Liked: Cleanliness, staff & service, property conditions & facilities
Love the area…access to many things
Stayed 3 nights in Apr 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Medium size hotel in a quiet area 10 min walk from Asoke Station. Large sized room with modern facilities. Limited english viewing available on TV was the only negative. Pleasant park nearby.
Stayed 2 nights in Mar 2024

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The most critical aspect they fell short on was they mislead you about the bed being king size. It was actually 2 twins pushed together. I would like to know if US hotels did that what the reaction would be. I feel cheated because your reputation as a brand chose to cut corners on the most important element a BED!!
Stayed 2 nights in Feb 2024

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient place to stay at
Stayed 7 nights in Feb 2024