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4.3 out of 5

"Hotel staff were helpful and pleasant on arrival. Room was immaculate and facilities including gym & swimming pool enjoyable. " More

By a verified traveller on Sun 03 Sep 2017

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Superior Room, 1 Bedroom, Kitchen, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Bedroom, Kitchen, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at The Duchess Hotel. During your stay, you're just a quick walk from Central Chidlom Department Store. Features include free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 11 minutes by foot from Lumphini Park and a 3-minute drive from Siam Center
  • Airport pick-up shuttle service available for a fee

The Duchess Hotel ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Duchess Hotel

Everyone (3) Couples (9) Business (3) Family (3) Friends (4) Other (2)
5 out of 5

City hotel with location, comfort & value

Hotel staff were helpful and pleasant on arrival. Room was immaculate and facilities including gym & swimming pool enjoyable.

Posted by , from London on 3 Sep 2017

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5 out of 5

Good size rooms

Pros: Spaciousness
Cons: A washer dryer would make it complete
Large, very clean rooms with pleasant staff, the only thing missing is a washer dryer. Bit awkward to find as only a very small sign and the hotel is set in a 28 story building called the Duchess. Good position for Lumpini park and a 5 minute walk to the BTS.

Posted by , from england on 22 Sep 2016

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3 out of 5

wonderful trip to Thailand

We found the hotel to be very comfortable and clean, staff seemed to be very friendly and accomodating but unfortunately they weren't very helpful when asked about places of interest to visit. The hotel swimming pool was very out dated and could do with a complete revamp. I would give this hotel a rating of 3 out of 5 .

Posted by on 3 May 2015

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5 out of 5

Excellent

Perfect in every respect. Close to 2 Skytrain stations and Lumphini Park. Easy access to Central Pier. Helpful staff. Great pool and Gym. Spotless large relaxing room.

Posted by on 9 Jan 2015

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5 out of 5

Very good Value for money

Rooms are ver big and well equipted. Location very good as well.

Posted by on 3 Jan 2015

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5 out of 5

Family Gateway

Thank you for a great and enjoyable , all the staff were very friendly and help full. Rooms were cleaned every day. A very clean hotel. Well Done. Thank you excellent booking arrangements and flight booking. Very impressed. Well Done and thank you

Posted by on 17 Oct 2013

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4 out of 5

Avis

Pros: Bad cleanliness
Cons: N/A
Location: Good location
Good, but disappointed about cleanliness ; good food, good people

Posted by , from FRANCE on 15 May 2018

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Comment from Hotel Management

12 Jul 2018 by CN-Director of Sales and Marketing

Thank you very much for staying with us. We appreciate your feedback. We would ensure to instruct department concern to improve the service.

4 out of 5

Love it

Un peu excentré mais 10mn à pied du métro. Quartier d'affaires donc peu de Resto ou boutiques. Bel hôtel.

Posted by on 5 Mar 2016

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4 out of 5

gewoon niks speciaals

Ja viel wel mee,maar geen topper. goede prijs kwliteit

Posted by on 19 Jan 2016

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3 out of 5

Gutes Cityhotel

Schöne große Zimmer, allerdings mit Gebrauchsspuren ... Harte Betten, großes Bad mit Dusche und Badewanne Leider hat nicht jedes Deluxe-Apartment einen Balkon Frühstück eher mittelmäßig

Posted by on 23 Nov 2015

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Renovations + Closures

The following facilities or services will be unavailable from January 23 2024 to December 31 2024 (dates subject to change):

  • Dining venue(s)

The property will be renovating from 23 January 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:

  • Dining venue

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 592 square feet (55 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Duchess Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free. This 4-star Bangkok hotel is smoke free.

  • 1 building
  • 165 guestrooms or units
  • 28 levels
  • Conference rooms
  • 592 sq ft of conference space
  • 55 sq. m of conference space
  • Built in 2013
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Bangkok Makkasan Station (3 km / 1.9 mi)
  • Metro station: Chit Lom BTS Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

The Duchess Hotel offers 165 air-conditioned accommodations with DVD players and a safe. 42-inch LED televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

The Duchess Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The Duchess Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Duchess Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

  • One child stays free
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safety and Health Administration (Thailand)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1800 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: THB 1800 (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Duchess Hotel Bangkok
  • Natural Ville Aparthotel
  • Natural Ville Aparthotel Bangkok
  • Natural Ville Bangkok
  • Bangkok Natural Ville
  • Natural Ville Bangkok Hotel Bangkok
  • Natural Ville Hotel Bangkok
  • Duchess Bangkok
  • The Duchess Hotel Residences
  • Duchess Hotel

You should know

  • This hotel caters to LGBTQ+ guests.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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