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Ketapang Indah Hotel

4.0 star property

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Photo gallery for Ketapang Indah Hotel

Dock
Property entrance
On the beach, black sand, beach umbrellas, beach towels
Lobby sitting area
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Gatot Subroto Km.6, Kalipuro, Banyuwangi, East Java, 68421
  • Ketapang Ferry Port
    ‪3 min drive‬
  • Gilimanuk Harbor
    ‪55 min drive‬
  • West Bali National Park
    ‪66 min drive‬
  • Banyuwangi (BWX-Blimbingsari)
    ‪44 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Cottage Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Cottage Garden View

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Cottage Pool View - Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Cottage Pool View - Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Ocean Suite

Ocean Suite | Living area | 20-inch flat-screen TV with cable channels, TV

Ocean Suite

  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double or Twin Room, Garden Area

Superior Double or Twin Room, Garden Area | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double or Twin Room, Garden Area

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Ocean Suite

In-room safe, desk, laptop workspace, iron/ironing board

Ocean Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room With Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Cottage Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Cottage Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cottage Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Cottage Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Ketapang Indah Hotel

Family-friendly hotel on the beach, with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Ketapang Indah Hotel's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Ketapang Indah Hotel offers 152 air-conditioned accommodations with washers/dryers and a safe. 20-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Ketapang Indah Hotel, you'll be close to Gilimanuk Harbor. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Wahoo
  • Take a swim in the 2 outdoor pools
  • Indulge with body wraps, body scrubs or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • 7 minutes by car from Blambangan Museum and 7 minutes from Kongco Tan Hu Cin Jin Chinese Temple
  • Airport shuttle service available for a fee
Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Ketapang Indah Hotel, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a children's pool, a garden and a terrace. Free self parking is available.

Wahoo – This restaurant specialises in international cuisine. Open 24 hours.
Late-night fare is available from 24-hour room service.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Wahoo

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Designer stores
  • Free beach club
  • Full-service spa
  • Library
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ketapang Indah Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 240000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Ketapang Indah Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Ketapang Indah Hotel Kalipuro
Ketapang Indah Hotel
Ketapang Indah Kalipuro
Ketapang Indah Hotel Banyuwangi
Ketapang Indah Banyuwangi
Ketapang Indah
Ketapang Indah Hotel Hotel
Ketapang Indah Hotel Banyuwangi
Ketapang Indah Hotel Hotel Banyuwangi

Ketapang Indah Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 102 reviews
Rating 8 - Good. 35 out of 102 reviews
Rating 6 - Okay. 9 out of 102 reviews
Rating 4 - Poor. 4 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sal

Stayed 1 night in May 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had very nice grounds with a lovely pool looking out over the water. The superior garden room was very nice and comfortable. The staff was also very friendly and helpful. Unfortunately, the beach was not good for swimming but it was otherwise a very pleasant property.
Stayed 1 night in Oct 2022

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great value and friendly staff
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Erdian, AU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cottages are nice, the interior arrangement is okay, and has a beach view.
Stayed 1 night in Jul 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel in a lovely spot.
A real Javanese experience which was most enjoyable. Very good food and friendly attentive staff.
Stayed 3 nights in Jan 2020

8/10 Good

Jacalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good but could be better
Hotel has a great pool. Rooms were clean but no grudges which they really do need and only one key per room, not practical when traveling as couple. Left with choice in the morning when going for walk of taking key but means no air con for my partner who is sleeping, leaving door ajar so I can get back in or waking him to get in. None of the options are acceptable and hotel refused to provide second key even if extra deposit left.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Hermanto

Liked: Staff & service, property conditions & facilities
Good hotel near port but need improvements
This was our second stay at the hotel. Our last stay was last year and this year we were happy to find the hotel did huge renovations on their facilities which includes great swimming pool area (with infinity pool) and restaurant overlooking the beach. However, the food quality at the new restaurant was not as good as before. Breakfast was better before renovation. During dinner, our waiting time was very long (around 30 mins) for fried noodle and fried rice and the noodle tasted bland. We complained and the waitress offered us to change the menu. Since we didn’t want to change, she excluded the order from the bill, which we appreciated very much. Our second concern was the cleanliness. Room was clean in general, however there were few stains on the sheet. I asked housekeeping to change it and their response was quick. Third was the mattress. We stayed in twin rooms and one of the mattress’ spring had started to squeak. Overall, I like the hotel. Even though it is an older establishment, it has beautiful ground, felt homey and service from the staffs was great. I hope the management would pay attention to the issues above, not only invest and focusing on improving the physical look of the hotel but also the food quality and more importantly the room (e.g. mattress, sheets, towels, etc). Thank you
Stayed 1 night in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richard Quebec
Excellent for the price
Stayed 2 nights in Mar 2019

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with best price
Nice place with best service in that area.
Stayed 2 nights in Feb 2019

4/10 Poor

Denise

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Poonam

Liked: Cleanliness, staff & service, room comfort
Value for money, great location
The hotel is value for money. The room was comfortable and the bathroom was clean and the shower was great. Unfortunately, the air con unit was poorly positioned in the room we had which meant it didn't cool down. Check in staff were very helpful and friendly. We ate in the hotel restaurant and the food was disappointing. We primarily stayed at this hotel for the Kawah Ijen tour, it was a superb location for this and being only 2km from the ferry port, it is also great to head over to Bali.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
AC not really cool. toiletries need to be improved. Food so-so

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort type hotel - not much in the locality but great hotel, friendly staff and good food.

6/10 Okay

Graham

Just ok and no more.
Older traditional hotel. Quiet. Poor western breakfast. Room ok and comfortable. No WiFi in rooms.
Stayed 1 night in Nov 2017

10/10 Excellent

Brian, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in all of East Java
I have stayed in Ketah Pang Indah more than 10 times in the past year. The massage room is outstanding. The staff speak and understand English very well. The food, for this part of Indonesia is the best. And the gardens are a dream.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and excellent breakfast.
Stayed 1 night in Aug 2017

8/10 Good

Edbert

Liked: Cleanliness, property conditions & facilities, room comfort
Decent but not the best in service.
So far it's been the 2nd time I've been here for business trip. Overall was a decent experience. However this 2nd time I had a delayed flight, although I know the hotel don't have to refund me the first night stay, but I was hoping that they would be able to cancel on complimentary or a discount to my stay as it was not really a delay under my control (i.e I was not late for my flight but it was delayed of flight by Garuda Indonesia). But either way overall was great.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless hotel with great restaurant
The hotel was beautiful and spotlessly clean. The restaurant was delicious and it was ideal to stay for a day while we visited Kawah Ijen.

10/10 Excellent

Rachel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to ferry terminal to Bali
This was our accom for our Mt Ijen climb. Hotel room was very value for money, spacious and clean. If you're heading to Bali after your climb, it's situated just next to the Ketapang Harbour. Just take note that most people climbing ijen will stay around Sempol instead.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great enough hotel in Banyuwangi
We stayed here on 18th Feb 2017. We got a price USD24.30 for Superior Room Garden Area+Breakfast. Room size 24 square meters: Length 6 M, Width 4 M with: 1 work table+1 chair,AC,29" TV Flat,1 table,Kingsize bed+2 big pillows+2 little pillows,telephone,mirrors,wardrobe,a suitcase and shoe rack,mini refrigerator,water heater+coffee+tea+sugar,tissue,2 bottle mineral water 660mL,2 cups,2 sandals,balcony room+chair+table,clothesline. Bathroom size: Length 2 M, Width 2.10 M with: wastafle,mirrors,2 towels,1 soap+1 shampoo+1 toothbrush+1 toothpaste, shower water hot/cold. Plus (+): - Great location, near to Ketapang harbour and downtown - Good breakfast - Great free wifi - Swimming pool - Garden - Playground - Beach behind the hotel Minus (-): - Bad smell from feed mill near the hotel