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Pullman Basel Europe

4.0 star property

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Photo gallery for Pullman Basel Europe

Exterior
Front of property – evening/night
Premium bedding, minibar, in-room safe, desk
Lobby
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
Clarastrasse 43, Basel, BS, 4058
  • Congress Center Basel
    ‪2 min walk‬
  • Marktplatz
    ‪12 min walk‬
  • Basler Muenster
    ‪16 min walk‬
  • Basel (BSL-EuroAirport)
    ‪19 min drive‬

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Double Bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Double Bed, Terrace, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

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About this property

Pullman Basel Europe

Hotel with a fitness centre, near Basel Zoo
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Pullman Basel Europe. During your stay, you're just a quick walk from Congress Center Basel. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Congress Center Basel and 4 minutes on foot from Rosentalanlage
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5813 square feet (540 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Pullman Basel Europe. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Bistro Europe – This bistro serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Europe

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5,813 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm LED TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: CHF 55.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 55
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 55.00 (subject to availability)
  • Late check-out fee: CHF 55 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 519 out of 750 reviews
Rating 8 - Good. 194 out of 750 reviews
Rating 6 - Okay. 24 out of 750 reviews
Rating 4 - Poor. 7 out of 750 reviews
Rating 2 - Terrible. 6 out of 750 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CungTuong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Bella Velinova

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Bruce

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Low priority
We arrived after a day of international travel at 11am and was told check in was at 3:00 but they would let us know if our room was available sooner. Our Hotel.com room must have been a very low priority. For the next 4 hours we saw no less than 40 other people get checked in ahead of us.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent, room very good. A bit expensive, but convenient to town center. The area around the hotel had massive construction going on. A bit noisy, but very quiet at night. Two negatives: shower was terrible, one minute it was extremely hot and the next it was suddenly ice cold. Taking a shower was an adventure. Also the room was a bit warm, and the thermostat didn’t work. Overall though, a nice hotel. We’d definitely stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

stephen

Travelled with partner
5 star staff, very helpful and knowledgeable. Property was impeccable
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincent

Stayed 3 nights in Oct 2024

10/10 Excellent

Linoska

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and the staff attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Lai-ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel in very convenient location town center.
Stayed 2 nights in Aug 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 5 nights in May 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Very helpful for our 2 day stay in Basel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Stayed 6 nights in Jul 2024

8/10 Good

Guergana

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

10/10 Excellent

Kok

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Good location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ben

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

tania, glendale

Stayed 5 nights in Jun 2024

10/10 Excellent

Kin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big and comfortable. Two issues: one is that the arc channels did not have any description, so it was difficult to see what I was watching. The second issue relates to the price of the breakfast in comparison to the quality. The price is equivalent to a dinner meal out, but the quality is slightly lower than expected.
Stayed 19 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
We had to stay in Basel for one night due to a sudden change in vacation plans and chose Pullman due to its convenient location and high ratings. And the hotel did not disappoint. Our rooms were spacious and comfortable (especially, the beds). The breakfast had many tasty options, so everyone in our family found foods that they liked. The staff were very attentive. The hotel is conveniently located near a tram line, close to the city center and the train station. We could even glimpse the Muenster from our room! Importantly, despite proximity to the tram tracks, the noise was not bothersome in the least. We really enjoyed our stay and will consider staying at the Pullman in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Cydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden was lovely. Nice amenities.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Stayed 1 night in May 2024

10/10 Excellent

gurjit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room is modern and well maintained, hotel has business facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great buffet breakfast
Stayed 2 nights in Apr 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nearly perfect.
Very good hotel, perfectly located to explore Basel. We had a room in the Residence section of the hotel by the garden which was quiet. Breakfast in the hotel is expensive so we did not eat there but there are multiple restaurants and cafes close by to choose from if you want to eat out. The only reason not to give the hotel 10/10 was because the aircon wasn’t great, even though we had the setting as low as it would go, the room did get very hot.
Stayed 4 nights in Apr 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

gurjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tony

Stayed 11 nights in Mar 2024