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Holiday Inn Resort Batam, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Resort Batam, an IHG Hotel

Indoor pool, 4 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Hypo-allergenic bedding, minibar, in-room safe, individually furnished
Outdoor spa tub
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Pool
    Pool

Explore the area

Map
Waterfront City, Batam, Batam Island, 29422
  • Masjid Sultan Mahmud Riayat Syah
    5 min drive
  • Sekupang Ferry Terminal
    11 min drive
  • BCS Mall
    14 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    53 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 King Bed

  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Smoking

  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 3 Bedrooms

  • Sleeps 7
  • 1 Queen Bed and 4 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Room amenity

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 4 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Suite, 4 Bedrooms

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room, 1 Queen Bed, Non Smoking

  • 42 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Smoking

Room amenity

Suite, 1 Bedroom, Smoking

  • 60 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Kids)

Suite, 2 Bedrooms (Kids) | Room amenity

Suite, 2 Bedrooms (Kids)

  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Room amenity

Suite, 2 Bedrooms, Kitchen

  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Room amenity

Suite, 1 Bedroom, Non Smoking

  • 75 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Smoking

Room amenity

Suite, 2 Bedrooms, Smoking

  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Room amenity

Suite, 2 Bedrooms, Non Smoking

  • 75 sq m
  • Resort view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

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About this property

Holiday Inn Resort Batam, an IHG Hotel

Family-friendly resort connected to the convention centre in Batam with 4 restaurants
This resort features 4 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, an indoor pool, 2 bars/lounges and a fitness centre are on-site.
Holiday Inn Resort Batam, an IHG Hotel offers 275 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a waterslide, Access to hot tub and a sauna.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Tea Tree Spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Resort Batam, an IHG Hotel. During your stay, you'll be connected to the convention centre and close to Masjid Sultan Mahmud Riayat Syah. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Thai cuisine with pool views at Thai Orchid, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor and 4 outdoor pools
  • Treat yourself to body treatments, hot stone massages or aromatherapy at Tea Tree Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 5-minute drive from Masjid Sultan Mahmud Riayat Syah and 11 minutes from Sekupang Ferry Terminal
  • Free local-area shuttle service
Holiday Inn Resort Batam, an IHG Hotel offers its guests a full-service spa, 4 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this resort measures 13563 square feet (1260 square metres) and includes a conference centre. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly Holiday Inn Resort Batam, an IHG Hotel. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available 24 hours) and a shopping centre shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Batam resort.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Thai Orchid – Overlooking the pool, this restaurant specialises in Thai cuisine and only serves dinner.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 157,300 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Thai Orchid

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (13,563 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Resort Batam, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 157300 per person
  • Airport shuttle fee: IDR 180000 per vehicle (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Batam, An Ihg Batam
Holiday Inn Resort Batam, an IHG Hotel Batam
Holiday Inn Resort Batam, an IHG Hotel Resort
Holiday Inn Resort Batam, an IHG Hotel Resort Batam

Holiday Inn Resort Batam, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 416 reviews" "
Rating 8 - Good. 203 out of 416 reviews" "
Rating 6 - Okay. 60 out of 416 reviews" "
Rating 4 - Poor. 13 out of 416 reviews" "
Rating 2 - Terrible. 12 out of 416 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JONGYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Resort at Batam
Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024

6/10 Okay

chu

Stayed 2 nights in Jun 2024

10/10 Excellent

Bala Murugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and awesome customer service
Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024

8/10 Good

TFJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, not perfect
The pre-booked transfer wasn’t at the ferry terminal when we arrived. They did instead upgrade us, all good! ✨ Breakfast was great! The veggie/fish alternatives in the restaurant was not available for the three days we stayed tho. And not once was our food order fully correct, after being declined a couple of dishes that were “finished”. This is fine, but not at that high price point. WiFi works, but is slow for video-calls. The gym is in need of maintenance. In short it’s good, but not perfect.
Stayed 3 nights in Jun 2024

8/10 Good

Nitin

Travelled with group
Liked: Staff & service
Old property.. decent setup.. not going back..
we went during the long weekend break in Jun.. so was quite full.. food and service was average with long wait times.. breakfast was crowded.. most of the other restaurants were closed during the day.. the tea tree spa was really good and recommended..
Stayed 2 nights in Jun 2024

4/10 Poor

Louis Low

Stayed 1 night in Jun 2024

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, ZUTPHEN

I went to Indonesia for scuba diving. Expedia told me it was possible around Batam. But the beaches and water around Batam are polluted, so no diving! The Holiday Inn resort is in an area that was supposed to be developed by now, but is still highly under construction. Anyhow, staff was extremely friendly and helpful. And the food at the grill was great. So I enjoyed my time. Very relaxing
Stayed 5 nights in May 2024

10/10 Excellent

Marek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always our choice for our family getaway
Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024

10/10 Excellent

Anupam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024

10/10 Excellent

Indrajit

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Dated facilities and missing items
Hotel transport promised to pick up at Sekupang Ferry Terminal on arrival, but didnt. Stayed in 2 bedroom suite. Missing hair dryer and face towels. Phone was spoiled. Housekeeping later brought 1 face towel, when I have a party of 4. Two hours later, housekeeping brought another 3 face towels. Gym is large but old. Equipment is worn out with crickety metal parts. Some is plainly dangerous to use. Resort owner seems to be holding back on a much needed renovation.
Stayed 2 nights in Feb 2024

10/10 Excellent

meeran

Stayed 5 nights in Jan 2024

8/10 Good

Kai Li

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

KARUNA KARAN

Stayed 3 nights in Dec 2023

8/10 Good

Kym

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were excellent to check in well, arrange transportation to city and ferry while resort is safe n relaxing but the bed mattresses were too old for good night sleep.The bedsheets were stained and itchy. Paid for third person but no bath towels provided though toiletries and ample water bottles were given. The room service was prompt and delicious but overpriced. Breakfast spread was wide but not up to scratch. Porridge was not replenished by 8.30 am while fried rice was undercooked. Disappointing IHG branded hotel !
Stayed 1 night in Dec 2023

10/10 Excellent

Gavryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the best family stays. The place is clean and the staffs are very friendly. The only setback is that the places I wanted to go for are atleast 45mins travel. The hotel is too far from Batam Center. But if the plans are near Sekupang area than this is recommended.
Stayed 2 nights in Dec 2023

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor stay in Holiday Inn-Batam
Transport to hotel was very uncomfortable, almost 20pax squueze into a 12 pax van.TV in the room is spolit, took almost one day to repair. Bathroom water intermittent cold and hot, floor was dirty, bedsheet was dirty. Toilet basin tap was loose. Condition was very bad. Will not stay this hotel anymore.
Stayed 2 nights in Dec 2023

10/10 Excellent

Xiujing

Stayed 3 nights in Nov 2023

8/10 Good

Mohamed ZAki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023

6/10 Okay

John

Stayed 5 nights in Oct 2023

10/10 Excellent

Akash

Stayed 2 nights in Aug 2023

8/10 Good

John Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is ok. The beds needs to be changed as it’s old and it’s not comfortable to sleep on.
Stayed 5 nights in Aug 2023