All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Conveniently located close enough to Beirut but still part of the mountain area. Has its own private road leading to the property which makes it quiet yet retains the quality of a resort. Staff are extremely friendly. Would definitely visit again.
Beautiful resort very clean big room
I recommend to everyone be aware from some stuff during check-in the front desk she was very nice but when i check-out they tried to charge me 75$ us I refused to pay. Because i paid expidia when i booked 2 months ago
The water in the showers was perfect, the food was very tasty, location wonderful and most important the staff were helpful, friendly, knowledgable and caring.
The staff were so friendly, the room was clean and neat, the kids enjoyed swimming all day and played in the playarea at night. We went for a walk in Aley souk which is 5 mins away. Great location and I hope I’ll visit it another time soon.
Verified traveller
Stayed 1 night in Jun 2019
6/10 Okay
AMIN, Dubai
Travelled with family
16 May 2019
Liked: Staff & service
Disliked: Cleanliness
The staff is Awesome!
The non-smoking policy is too weak and really damaged the whole experience. Otherwise it’d have been excellent. They should prevent people from smoking in enclosed areas
AMIN
Stayed 4 nights in May 2019
6/10 Okay
Verified traveller
Travelled with family and small children
9 Mar 2019
Liked: Staff & service
The room was spacious but the toilet wasn't clean and showers water pressure is pour and poorly maintained the water in showers contain sand which is terrible for a 5 stars hotel but the staff were friendly and did what they could to solve the problems.
Verified traveller
Stayed 1 night in Mar 2019
2/10 Terrible
Verified traveller
Travelled with family
28 Feb 2019
The unique thing about this hotel is that I cancelled my reservation within the time required, and the hotel refused to to reimburse me
Verified traveller
Stayed 1 night in Feb 2019
8/10 Good
Verified traveller
29 Dec 2018
Spacious rooms, poor condition of all entertainment facilities. Breakfast is a joke cold tea and cereal only
Very disappointed, worst breakfast (no fresh juices, badly cooked omelette) , I had a car but no valet parking for customers, shower had no power and dripping , safe in the room locked, untrained staff
The place is very neat, the room service is very fast, employees are so nice, food is great, the only thing I did not like is the outdoor pool opening hours, is it not accessible at night but overall the place has almost everything