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Grand Mercure Belem Do Para

4.0 star property

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Photo gallery for Grand Mercure Belem Do Para

Outdoor pool, pool loungers
Sports facility
Property amenity
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
Avenida Nazare, 375, Nazare, Belém, PA, 66035-115
  • Basilica of Our Lady of Nazareth
    ‪14 min walk‬
  • Docas Station Market
    ‪18 min walk‬
  • Ver-O-Peso Market
    ‪3 min drive‬
  • Belem (BEL-Val de Cans Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Double Beds

  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Twin)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Double Beds (Twin)

  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Twin)

Standard Room, 2 Double Beds (Twin) | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Double Beds (Twin)

  • 22.9 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Mercure Belem Do Para

Hotel with a full-service spa, a quick walk to Teatro da Paz
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Grand Mercure Belem Do Para offers 173 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower, bathrobes and hairdryers.

This Belém hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
During your stay at Grand Mercure Belem Do Para, you're just a quick walk from Palacete Bolonha. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy local and international cuisine while dining at Baccalá
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Teatro da Paz and Republican Square
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Grand Mercure Belem Do Para offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6814 square feet (633 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Grand Mercure Belem Do Para. Self parking and valet parking are free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Baccalá – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 55 for adults and BRL 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Baccalá

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,814 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and older; COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • Pets: BRL 150 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 55 for adults and from BRL 27.50 for children
  • Pet fee: BRL 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Crowne Plaza Hotel Belém Belem
Crowne Plaza Hotel Belem Brazil
Mercure Belem Do Para Belem
Grand Mercure Belem Do Para Hotel
Grand Mercure Belem Do Para Belém
Grand Mercure Belem Do Para Hotel Belém

Grand Mercure Belem Do Para Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 113 out of 282 reviews
Rating 8 - Good. 87 out of 282 reviews
Rating 6 - Okay. 44 out of 282 reviews
Rating 4 - Poor. 17 out of 282 reviews
Rating 2 - Terrible. 21 out of 282 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

10/10 Excellent

Heitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

luciana

Stayed 4 nights in Sep 2024

10/10 Excellent

Leila

Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant hotel in Belem
Stayed 3 nights in Sep 2024

10/10 Excellent

Dirley

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great , check- in staff and everybody else are wonderful going above and beyond to reach guests’s highest expectations. The place is in the best location on a privileged sector of Belem with lots of beautiful cafes , restaurants and cute stores , in fact , it is few blocks from the Basilica and approximately 20 minutes away from the Docas and “Ver o Peso” market, which I love to visit every tim in Belem . The only 2 improvements / suggestions I have are regarding to the fact the hotel does not offer guests real toilet paper rolls , instead , guests have to use napkin type paper that is kept in a sort of napkin holder installed in the bathroom wall and I found that extremely annoying, Also, the restaurant staff should be trained and instructed to leave guests in peace until they finish their breakfast because at 10:00 on the dot they take everything away , including coffee , juices , food from the breakfast area wiping out any chance guests would have to go for second helpings . I completely understand that the restaurant closes at 10:00, but the rule should apply to people who arrive at 10:00 not for the ones who are already inside enjoying breakfast . That happened to me and family in our last staying , we were eating breakfast when everything was rapidly and suddenly removed making us , especially myself, rushed to eat the food and it was a very unpleasant experience. On the other hand i only have great things to say about the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place everything was clean and in excellent condition ! Staff was friendly and very helpful !!!
Stayed 2 nights in Aug 2024

10/10 Excellent

demis

Stayed 4 nights in Jul 2024

10/10 Excellent

Jyoti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and hotel
This is a very nice hotel in a great location. I stay here quite often. The staff is very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

ALBERTO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadia! Quartos confortáveis, modernos e limpos! Excelente localização!
Stayed 1 night in Sep 2023

6/10 Okay

Nico

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor value for the price. Property is dated and depressing
Stayed 1 night in Aug 2023

6/10 Okay

Sergio

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property, in some respects, quite limited and poorly maintained.
Stayed 3 nights in May 2023

2/10 Terrible

SCOT AND WENDY

Stayed 4 nights in May 2023

6/10 Okay

Ross

Stayed 3 nights in Oct 2019

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Ar condicionado nao funciona, equioe muito enrolada e nao conseguia resolver nada, passei horas esperando ate que desisti, nao retorno nem se me desse de graca
Stayed 1 night in Jul 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and good location
Slow check in/out but easy, free valet parking and pretty good room, though a little aged. Good aircon and bed. Ineffective blackout curtains don’t accomplish anything - see photo.
Stayed 1 night in Mar 2022

10/10 Excellent

Pierre

Travelled with partner
Liked: Staff & service, amenities
Ok
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveller

Hotel had almost all amenities of a good hotel, but there were not very good. For example: gym equipment were old and basically not much equipment for a decent workout. Air conditioner was off most of the time and when on did not really cool down exercise room. Also, room service was poor. Items used up not replenish (like soap, water, etc). Not a good selection of food at hotel and food service was average at best including menu. Hotel personnel, although polite, was not very knowledgeable to inform guests about restaurants, touristic activities in the area. Another thing is they charge for everything (even the water you drink at room). Lastly, everything took a long time. Even making line to check out of the hotel took a long time. Overall, average hotel. Hotel has potential to do better with better management.
Stayed 6 nights in Nov 2021

8/10 Good

Walace

Liked: Cleanliness, staff & service, room comfort
Good hotel but no great as I was expecting
Hotel is good, great location close to anything you need in a walkable distance. Good restaurant with a wide variety of food and delicious breakfast, but the bar area is a dark ambient, there’s light but isn’t turned on. Free parking but is not accessible by the elevator, you have to go out the reception and walk to basement. Good hotel but no great as I was expecting. My room was spacious but the front door ceiling, was falling with some kind of plate hiding the hole. Seems the room needs renovation so they offered it with a discount, but this is bullet to the head if is the case as depreciate the hotel’s name. Overall was I good experience.
Stayed 5 nights in Oct 2021

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2 times in one week. Compared to the Radisson this was superior. I had excellent service from start to finish both times, very clean and my room was freshened everyday. The staff at the front spoke English and everyone was attentive. The Breakfast was fresh and we'll maintained. The best part was the shower water pressure was excellent and clean suite with fresh smell. Thank You Grand Mercure do Belém.
Stayed 2 nights in Oct 2021

6/10 Okay

Claudio

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2021