2/10 Terrible
Alexis Francisco, Boston
27 Sept 2025
I came back with a friend at 1 am. I had to tap my card on the door to get in, which is a great security measure that I was happy to see. Once I did, two employees asked me what my room was. I thought it was strange but I told them. They looked up the room on some documents they had and they asked me my name. Also a little too much, but I told them. Ok, let me go now, right? I've confirmed THREE DIFFERENT TIMES that I'm the guy paying for the room. He then stopped me and told me "your room is for one" and I said "yes?" He said my friend couldn't come up because the room was for one person. I said "Are you kidding me?" and he remained steadfast that no one else could come up. After much discussion, he said he'd ask the manager if he'd grant me permission to have my friend come up. About 5 mins later he came back and said "good news!" and let my friend come with me. I felt like I was a high school student in a Christian boarding school. I'm a fully grown adult with a fully grown adult friend paying a fully grown adult fare for a hotel, why did ANY of this happen?!?!
Alexis Francisco
Stayed 7 nights in Sep 2025






















