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Malmaison Belfast

4.0 star property

Choose dates to view prices

Photo gallery for Malmaison Belfast

Front of property – evening/night
Lobby sitting area
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
34-38 Victoria Street, Belfast, Northern Ireland, BT1 3GH
  • Waterfront Hall
    ‪7 min walk‬
  • SSE Arena
    ‪12 min walk‬
  • Titanic Belfast
    ‪3 min drive‬
  • Belfast (BFS-Belfast Intl.)
    ‪31 min drive‬

Room options

View all photos for Club Twin Room

Club Twin Room | Desk, blackout curtains, iron/ironing board, free WiFi

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Signature Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe Double

Club Deluxe Double | Desk, blackout curtains, iron/ironing board, free WiFi

Club Deluxe Double

  • Sleeps 3
  • 1 King Bed

View all photos for Club Double Room

Club Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Club Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Malmaison Belfast

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Malmaison Belfast offers 64 accommodations with coffee/tea makers and a hairdryer. 37-inch plasma televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Belfast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

The breakfast at Malmaison Belfast gets high marks from our customers. During your stay, you're just a quick walk from Albert Memorial Clock Tower. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Chez Mal Brasserie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • 12 minutes by foot from SSE Arena and a 3-minute drive from Titanic Belfast
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi and wired Internet are free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the eco-certified Malmaison Belfast.

This 4-star Belfast hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 17.50 per day); discounts available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 23 for adults and from GBP 12 for children
  • Nearby parking fee: GBP 17.50 per day (2625 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Belfast Malmaison
Malmaison Belfast
Malmaison Hotel Belfast
Malmaison Belfast Hotel
Malmaison Belfast Hotel
Malmaison Belfast Belfast
Malmaison Belfast Hotel Belfast

Malmaison Belfast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ben

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful and the food on the first evening was lovely and fresh and the server was amazing. Aesthetically pleasing a nice environment. Pitfalls- big dip in the bed in room 315 and I had to sleep at the bottom the last night but my back is killing and also dirty coma stained glass as side of bed and a weird body odour smell from the cushions. Ordered a veggie breakfast as I’m pescatarian and it came with bacon on when I raised this asked did I want the bacon removing. Kind of defeats the object really so I opted for egg and soldiers(not buttered). BF liked his breakfast. I don’t eat my final meringue there as I wasn’t confident about meat contamination tbh. Nice place but does need some work I think.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Stayed 1 night in Dec 2024

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No dairy free offered
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Lack of attention
1st room the carpet was wet, moved to a smaller room which was set up as a single guest with only 1 towel. 2 calls & 1 request in person at the front desk to get extra towels. Went out for the evening to comeback with no towels. The night porter could only give hand towels. Overall poor service compared to previous stays & will reconsider returning in the future.
Stayed 1 night in Dec 2024

10/10 Excellent

Eoin

Stayed 1 night in Dec 2024

10/10 Excellent

Neil, lurgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot
Stayed 1 night in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Staff were so busy they bordered on rude.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Catherine

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor
Second visit here and wont be back. Bar staff are uninterested and have terrible customer service. Karen at the front reception was lovely though and made us very welcome. She should get a new job where they value great customer service.
Stayed 1 night in Dec 2024

4/10 Poor

kieran

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
Very disappointed. Rooms very dark. Pillows rubbish. Sink plug broken. Won’t drain. Shower handle fell off. Window broken won’t close. Breakfast limited seating. 1hr wait for food. Not a pleasant stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of noise from 5am
Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel, great location. Disappointed that staff did not mention on check-in that a physical ticket was required from the associated car park to obtain the hotel negotiated rate, meaning it cost almost €30 instead of £17.50. On checkout when I became aware of this, the hotel offered no solutions or apologies, which was a shame.
Stayed 1 night in Dec 2024

10/10 Excellent

Emer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back.
I only stayed a night but easily would have stayed at this hotel longer. Room was very comfortable and quiet, and in a good central location. Breakfast was also very good. Staff were friendly, efficient, and really helpful.
Stayed 1 night in Dec 2024

8/10 Good

Maya

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top marks to the Malmaison Belfast!
A fantastic city break at the Malmaison. All the staff went out of their way to make our stay enjoyable, special thanks to Chloe, Dagmara, Fadli, Sourov & Alex to name just some. The room was nice, the food excellent, and atmosphere just right for our 4 night stay in Belfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great location!
Stayed 1 night in Dec 2024

4/10 Poor

Dave

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel very poor service
Stayed one night for business. Check in poor, no one on reception, kept waiting for almost 10 mins. Ate in bar and food was good but service extremely poor and very disappointing. Extremely slow with drinks orders and lack of basic understanding of how to make drinks e.g. filling a ballon glass to overflowing with ice to make a G&T.
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay, bedroom was spacious and comfortable. We would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Nov 2024

2/10 Terrible

Graeme

Business traveller
Liked: Cleanliness, property conditions & facilities
Not recommended for business travel. We booked and pre-paid for three rooms on Expedia for the same day, when we arrived the receptionist asked if our colleagues could share rooms as they were oversold. When we decided this was not appropriate the receptionist started to call other hotels, however this took her a while and I think this should have been done in advance rather than expecting colleagues to bunk-up together by default. As a minimum they could have notified me of the issue once they were aware so we could make more appropriate arrangements at another hotel. The hotel itself is ok, it’s an old building so you can hear people in the rooms around you. Breakfast and Dinner however were excellent - definitely the redeeming feature of this otherwise creaking hotel - both administratively and structurally.
Stayed 1 night in Nov 2024