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The Merchant Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Merchant Hotel

Bar (on property)
Interior
Outdoor spa tub
Front of property – evening/night
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking available
  • Room service
  • Gym
  • Bar

Explore the area

Map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Victoria Square Shopping Centre
    3 min walk
  • The Spaniard
    1 min walk
  • Lanyon Place Station
    13 min walk
  • Belfast (BHD-George Best Belfast City)
    5 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

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About this property

The Merchant Hotel

Victorian Belfast hotel in Belfast City Centre with 3 restaurants
3 restaurants, a full-service spa and a health club are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site.
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a health club, Access to hot tub and a sauna.

Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

During your stay at The Merchant Hotel, you're just a quick walk from The Hall of Friendship. Free breakfast, free WiFi in public areas and 3 restaurants are available.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy a bite to eat at one of the 3 restaurants
  • Valet parking and self-parking available for a fee
  • Treat yourself to aromatherapy, facials or hydrotherapy at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Belfast Customs House and 3 minutes on foot from Victoria Square Shopping Centre
The Merchant Hotel offers its guests a full-service spa, a health club, and Access to hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square metres) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Belfast hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
The Great Room – This fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Berts Jazz Bar – This bistro specialises in French cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Cloth Ear Bar – This restaurant specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 15.00 per day
  • Valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 420 reviews" "
Rating 8 - Good. 48 out of 420 reviews" "
Rating 6 - Okay. 16 out of 420 reviews" "
Rating 4 - Poor. 3 out of 420 reviews" "
Rating 2 - Terrible. 2 out of 420 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel.
Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023

10/10 Excellent

Adele

Stayed 1 night in Sep 2023

8/10 Good

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central comfortable hotel
Stayed in Victorian room, quite dark but very comfortable , art deco rooms much nicer . Got twin room first when I requested a king bed . Changed us no problem. Put a balloon and chocolate on the bed as a surprise for birthday which was lovely . Great central location .
Stayed 1 night in Jul 2023

4/10 Poor

Heather

Liked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

Derek

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and excellent service. The staff were super friendly and helpful.

8/10 Good

Gail

Stayed 1 night in Apr 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Belfast.
Exceptional hotel & facilities. Staff really do go above & beyond.
Stayed 2 nights in Jan 2023

8/10 Good

Guido

Stayed 3 nights in Jan 2023

10/10 Excellent

Rachael

Stayed 1 night in Jan 2023

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in art deco rooms as rooms on Victoria n side overlook street with noise from bars/music and roadsweepers early morning
Stayed 1 night in Dec 2022

6/10 Okay

STEPHEN

Liked: Cleanliness, staff & service
I enjoyed my stay at the hotel, the only downside was an alarm going off several times at 1am 3am. Aside from this it was fine. The breakfast included was perfect. Good location and great customer service.
Stayed 1 night in Dec 2022

10/10 Excellent

Bryan

Stayed 1 night in Nov 2022