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Mercure Belo Horizonte Vila Da Serra Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Belo Horizonte Vila Da Serra Hotel

Exterior
Sports facility
Minibar, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Gym
  • Pet-friendly

Explore the area

Map
Alameda da Serra, 405 - Vila da Serra, Nova Lima, MG, 34000-000
  • Biocor Instituto
    6 min walk
  • BH Shopping
    3 min drive
  • Afonso Pena Avenue
    8 min drive
  • Belo Horizonte (PLU)
    42 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite, 1 Double Bed

Luxury Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Luxury Suite, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Mercure Belo Horizonte Vila Da Serra Hotel

Eco-certified hotel with 24-hour fitness centre and sauna
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a rooftop terrace are on-site. Housekeeping is available on request.
Mercure Belo Horizonte Vila Da Serra Hotel offers 119 accommodations with minibars and a safe. This accommodation offers separate sitting areas. 21-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Belo Horizonte Vila Da Serra Hotel, you're just a quick walk from Biocor Instituto. Free WiFi in public areas, an outdoor pool and a restaurant are available. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes on foot from Biocor Instituto and a 3-minute drive from BH Shopping
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Belo Horizonte Vila Da Serra Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Mercure Belo Horizonte Vila Da Serra Hotel. For a fee, parking is available.

This 3.5-star Nova Lima hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Monte Belo – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (BRL 30.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 42 for adults and BRL 42 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Monte Belo

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,442 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dishwasher
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls and litter trays are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 42 for adults and from BRL 42 for children
  • Covered self-parking fee: BRL 30.90 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Service fee: BRL 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Belo Horizonte Vila Da Serra Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Nova Lima
Mercure Belo Horizonte Vila Da Serra
Mercure Belo Horizonte Vila Da Serra Brazil
Mercure Belo Horizonte Vila D
Mercure Belo Horizonte Vila Da Serra Hotel Hotel
Mercure Belo Horizonte Vila Da Serra Hotel Nova Lima
Mercure Belo Horizonte Vila Da Serra Hotel Hotel Nova Lima

Mercure Belo Horizonte Vila Da Serra Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 127 out of 309 reviews" "
Rating 8 - Good. 107 out of 309 reviews" "
Rating 6 - Okay. 52 out of 309 reviews" "
Rating 4 - Poor. 15 out of 309 reviews" "
Rating 2 - Terrible. 8 out of 309 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fabio, Vancouver

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible cable tv! Old hotel! I will never stay again It does not worth it. Very expensive but kook likes a hostel
Stayed 3 nights in Mar 2024

6/10 Okay

Andrea

Liked: Cleanliness
Needs to be updated pretty old
Stayed 2 nights in Dec 2023

6/10 Okay

Nikolaus

Business traveller
Liked: Cleanliness
Stayed 3 nights in Aug 2023

6/10 Okay

Cole

Stayed 1 night in Jan 2023

8/10 Good

Renan

Travelled with family
Liked: Cleanliness
Good but nothing special
Location is very good if you intend on staying close to the busy Alameda da Serra. Room and hotel itself is nice but nothing special.
Stayed 1 night in Jan 2022

6/10 Okay

MR A Soares

Liked: Cleanliness
The room and Bathroom is outdated. Breakfast is very good and staff is friendly.
Stayed 4 nights in Dec 2021

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2021

10/10 Excellent

Marshall

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Excellent location! Staff extremely friendly. Highly recommend
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Staff was very friendly. Room was very clean.
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveller

Business Trip
Staff was very friendly. Room was very clean.
Stayed 2 nights in Sep 2018

10/10 Excellent

JuniorBrazil, Miami Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff .. great location
Like everything about this hotel . Great staff .. spacious rooms..great rooftop
Stayed 5 nights in Jun 2018

8/10 Good

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bad
Good location Bad stuff Bad service Very old inside Not clean
Stayed 8 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel never received the booking confirmation, my wife waited for more than 2 hours on the reception and she paid with her credit card. I'm very upset and I want my money back.
Stayed 1 night in Nov 2017

6/10 Okay

Leonardo

Disliked: Property conditions & facilities, room comfort
Old
Not so good. The hotel it's too old.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, stylish hotel-great breakfasts!
Very good. Felipe at front desk did a great job arranging a conference room for our group at the last minute - very helpful. Great breakfasts with real French croissants, chia, flaxseeds, granola, omelettes, tapioca shells filled w cheese (beijus, for people from Rio), etc. One detail: the maids need to leave new tubes of body wash, shampoo etc. every day - we were there two nights but the maid did not do it.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

10/10 Excellent

Silvia, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Nice hotel with friendly staff. The pizza from Olegario was really good.

8/10 Good

Gavin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Good restaurant and excellent staff. Very far from airport.

8/10 Good

ANSUETTE, MEXICO

Liked: Cleanliness, room comfort
IT IS LOCATED IN A QUIET NEIGHBORHOOD.
THE HOTEL WAS OK. BUT THE SERVICE OF THE RESTAURANT WAS VERY POOR. ONE NIGHT WE INVITED TWO FRIENDS FOR DINNER AND THE SERVICE WAS VERY BAD.

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked and everything was very well.

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort