4/10 Poor
Marlene D., Portland
2 Sept 2025
First of all the code to front door didn't work so we had to call Vacasa to get a code to lock box for the front door key. Home needs updating and deep cleaning. Carpets dirty, windows wouldn't open for fresh air in downstairs bedrooms without screens popping off and rooms very stuffy and smelled like pets had been downstairs. Heat ran continually in downstairs queen bedroom so I had to force window open and use a fan each night to keep cool. Dry rot around some windows. AC was set to 62 degrees when we arrived and we couldn't take it off so freezing upstairs and finally just shut the whole thing off. Hot tub was nice and clean but very hard to see around it with no lighting. Used cell phones to see when opening lid and walking downstairs to get to the hot tub.The biggest issue upon leaving we went through the laundry room to access the garage and drop the garbage in the cans out back. The back garage entry door had been unlocked & open the entire time we stayed there without our knowledge. The inside door unlocked too so it led directly to the downstairs bedrooms that we were sleeping in. Also each time we left the home our valuables were there without us knowing the back door was wide open. This place was way overpriced for the condition of the home.
Marlene D.
Stayed 2 nights in Aug 2025