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Best Western Benton Harbor-St. Joseph

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Benton Harbor-St. Joseph

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Pool
Property entrance
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
1592 Mall Dr, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    5 min drive
  • Lakeland Regional Medical Center
    7 min drive
  • Lake Michigan College
    8 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    8 min drive

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

Pool
Breakfast included
Pet-friendly
Parking included
3.5 out of 5, Good, (980)
Country Inn & Suites by Radisson, Benton Harbor-St. Joseph, MI

About this property

Best Western Benton Harbor-St. Joseph

Hotel in Benton Harbor with free breakfast and 24-hour front desk
A business centre, dry cleaning and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Change of towels is available on request
Best Western Benton Harbor-St. Joseph offers 98 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Benton Harbor hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Best Western Benton Harbor-St. Joseph gets high marks from our customers. During your stay, you'll be close to Intercare Community Health Network. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Benton Harbor-St. Joseph. Self parking is free.

This Benton Harbor hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Marriott Benton Harbor St Joseph
Courtyard Marriott St Joseph Hotel
Courtyard Marriott St Joseph Hotel Benton Harbor
Benton Harbor St Joseph Hotel
Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph
Best Western Joseph
Best Benton Harbor St Joseph
Best Western Benton Harbor-St. Joseph Hotel
Best Western Benton Harbor-St. Joseph Benton Harbor
Best Western Benton Harbor-St. Joseph Hotel Benton Harbor

Best Western Benton Harbor-St. Joseph Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1009 reviews" "
Rating 8 - Good. 345 out of 1009 reviews" "
Rating 6 - Okay. 155 out of 1009 reviews" "
Rating 4 - Poor. 85 out of 1009 reviews" "
Rating 2 - Terrible. 75 out of 1009 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleased with the hotel. However, the mattress was very uncomfortable. Great staff. Great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Stayed 1 night in Aug 2024

6/10 Okay

Mark

Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here and I plan to keep coming back when I am in the area. I happened to have the room right at the top of the stairs, lobby was directly below, and it was still quiet. The bed was comfortable and the room and bedding smelled good..not something normally experienced.
Stayed 1 night in Aug 2024

4/10 Poor

Elizabeth

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was decent, the property is old and need a lot of maintenance, the breakfast very basic and the same every day. The area is literally the ghetto. The price those guys are insane, they charged me 140 per day staying 3 nights, wanted to add one more night and they wanted 259 for one extra day... BTW The hotel was empty. A fair price for that hotel should be 70 dollars. No staying there anymore (moved next week to Hilton Garden) MOT Recommend this Best Western at all. P.S They don't clean your room unless you request it.
Stayed 3 nights in Aug 2024

6/10 Okay

Pete

Travelled with family
Liked: Staff & service
no
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
When I arrived the staff was very kind and friendly. This morning I went for breakfast at around 8am and there was a single biscuit left and no gravy and none was made after that. And then the morning staff was very rude and seemed like they needed to go back to bed. Not so friendly morning staff. There was a loud noise periodically throughout the night that woke me several times. It was like someone overloaded a dryer and it was making a thumping sound.
Stayed 1 night in Aug 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a comfortable overnight stay
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Could have been better
The check in staff were very friendly, the kitchen staff were ok. The kitchen staff wouldn’t make more food 30 mins before end of breakfast time with plenty of guests waiting around for food. The room should have been cleaned better such as sand left on the desk chair, shower walls dirty, freezer food and fridge was dirty so it makes you second guess the cleanliness of the room in general, with kids with me I went to the store and bought disinfectant wipes to clean things myself.
Stayed 2 nights in Aug 2024

4/10 Poor

Charisse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful service . Front desk very crabby. Pool and outdoor pool were not available which was main reason for booking there. Would never return !
Stayed 1 night in Aug 2024

6/10 Okay

Marlene

Travelled with family
Liked: Cleanliness, staff & service
Needs an Update
The hotel needs a major update. Our room seemed to be clean, but the tiles on the floor of the bathroom looked dirty. The bed squeaked when we sat on it. The sofa needs to be replaced in that room. It looked dirty and was old and sagged. The breakfast was okay, but there was only one attendant in the breakfast room, and he could not keep up with the traffic. Multiple things ran out, and he just could not keep up being the only person. All in all, a disappointing stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Melissa

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool,hot tub, and room were absolutely disgusting. Had to move rooms and would have left had there been another option. Unfortunately at this time, I still have not been discounted or credited for the inconvenience and price I paid.
Stayed 2 nights in Jul 2024

8/10 Good

Kim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room comfortable beds no complaints
Stayed 1 night in Aug 2024

4/10 Poor

Katie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the pictures & ratings do not match this property. The room was filthy bathroom floor & sink counter were not cleaned in a long time.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location last year (2023) and enjoyed our stayed. So when it came time to book a hotel for our wedding we simply rebooked knowing we would enjoy it just as much. Thank you for all that you did for Us and our family. We did enjoy our time. And thank you for allowing us to change our room after check in so that our wedding attire would not be exposed to the elements of the pool below our original room below Us. Best Regards, Karen Seychel
Stayed 4 nights in Jul 2024

8/10 Good

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean , nice pool/hottub clean . The breakfast was good waffles were my favorite. Kitchen staff verry friendly and helpfull . Front desk staff were good too. I liked the there were plenty of choices to eat close. Sophia's pancake house was amazing and there staff friendly too. THIS WAS A GREAT PLACE TO STAY WITH MY FAMILY. 5 stars great place for the price. We will stay again.
Stayed 2 nights in Aug 2024

8/10 Good

joseph

Stayed 2 nights in Aug 2024

10/10 Excellent

david

Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice.
Nice. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Benjamin

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable rooms for a great price. Indoor/outdoor pool was awesome. Definitely would recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Stayed 2 nights in Jul 2024