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Holiday Inn Express & Suites New Buffalo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Buffalo by IHG

Exterior
Exterior
Property amenity
Indoor pool
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
11500 Holiday Dr, New Buffalo, MI, 49117
  • Local
    ‪3 min drive‬
  • New Buffalo Public Beach
    ‪6 min drive‬
  • Four Winds Casino New Buffalo
    ‪10 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Suite, 1 King Bed with Sofa bed (Wet Bar) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby

Fairfield Inn & Suites by Marriott New Buffalo

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1017)
The price is €103
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Fairfield Inn & Suites by Marriott New Buffalo

About this property

Holiday Inn Express & Suites New Buffalo by IHG

Hotel in New Buffalo with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express & Suites New Buffalo by IHG offers 80 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo by IHG. During your stay, you'll be within walking distance of New Buffalo Pere Marquette Depot. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to March 15 2025 (dates subject to change):
  • Breakfast
  • Fitness facilities
  • Laundry facilities
  • Swimming pool
The property will be renovating from 18 February 2025 to 10 May 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Selected guestrooms
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 585 out of 1012 reviews
Rating 8 - Good. 308 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 27 out of 1012 reviews
Rating 2 - Terrible. 21 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here often. Nice quiet rooms. Nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

stanley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay at The Harbor Grand instead
Wonderful staff. Hotel is musty smelling and dated. Needs a complete renovation
Stayed 1 night in Dec 2024

6/10 Okay

Marj

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness
Very poor unsafe lighting in parking lot
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Julia, Woodstock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good. A little old but very clean
Stayed 1 night in Nov 2024

4/10 Poor

Melanie

Travelled with group
The room we were given was not cleaned. No linens on bed, chairs overturned, dirty linens on the floor.
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family
For the price and location, it was not terrible, but I did find black mold on the curtains by the window.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Roseann

Travelled with family
Liked: Staff & service
Average hotel. Good quick breakfast. Friendly staff!
Stayed 1 night in Oct 2024

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
FABULOUS STAFF
The front desk staff could not have been kinder and more helpful! Thank you for all your assistance in my stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Dean

Travelled with partner
It was only a 10 minute drive from the public beach & there were many good eating choices down by the beach. In the morning we were right next to the I 94 entrance but never heard traffic through the night
Stayed 1 night in Oct 2024

10/10 Excellent

Ruth, Custer Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Oct 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our first trip to. New Buffalo. It was pretty near perfect until our car was broken into and my purse was stolen. That was a terrible thing but not normal for NB. The hotel staff could not have been more accommodating!!They allowed us to park in a special spot because of the damage to our vehicle and even helped to keep an eye on it overnight. Since we had no choice but to head home the next morning, we asked if they could grant us forgiveness for the early checkout. They did and it really helped renew my faith in the goodness of people after experiencing such a traumatic event. Thanks NB Holiday Inn for understanding!
Stayed 3 nights in Jul 2024

8/10 Good

Teresa

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is easy to access off I 94. Great staff. Breakfast room large, breakfast good. Nearby shopping , beach,great restaurants.
Stayed 2 nights in Jun 2024

8/10 Good

Beth, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
We were a bit skeptical at first as we usually stay at higher end hotels but we were very pleased, staff was friendly, room was very clean and nice. Only disappointment was no fridge in the room. Within 5 minutes to downtown New Buffalo so location was good. Overall it was a good experience and we would stay there again if the opportunity presents itself. Thank you!!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old and dingy room, No fridge, microwwave, or work desk. Very poor lighting. Coffee maker didn't work. Also unhappy with 3 comments about "3rd party" booking at check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
We arrived to the hotel and we were greeted by a friendly gentleman that ask our how evening was as he checked us in. The room was nice and clean, bed linens were comfortable, 4 pillows on each bed was nice. The next morning we went to the dining area for breakfast. Great choices for breakfast, food was fresh and hot!! The ladies manning the breakfast area were friendly and kept everything clean and tidy as people made their way to the breakfast area. Location was convenient to both the casinos and shopping. We were very satisfied with our stay and will return for future visits.
Stayed 1 night in Sep 2024