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Red Roof Inn Benton Harbor - St Joseph

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Benton Harbor - St Joseph

Deluxe Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets
Exterior
Lobby lounge
Combined shower/bathtub, eco-friendly toiletries, towels, soap
Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1630 Mall Dr, Benton Harbor, MI, 49022
  • Intercare Community Health Network
    4 min drive
  • Lakeland Regional Medical Center
    6 min drive
  • Lake Michigan College
    7 min drive
  • Benton Harbor, MI (BEH-Southwest Michigan Regional)
    7 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

Deluxe Room, 2 Double Beds (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free) | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Benton Harbor - St. Joseph

Free WiFi
Air conditioning
Laundry
Housekeeping
3.7 out of 5, Good, (228)
The price is €78
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Super 8 by Wyndham Benton Harbor - St. Joseph

About this property

Red Roof Inn Benton Harbor - St Joseph

Hotel in Benton Harbor with free parking
This smoke-free hotel features coffee/tea in a common area, a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Red Roof Inn Benton Harbor - St Joseph offers 108 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and blackout curtains. LCD televisions come with pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Red Roof Inn Benton Harbor - St Joseph, you'll be close to Intercare Community Health Network. Free WiFi in public areas and free self-parking are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Just a 4-minute drive from Intercare Community Health Network and 11 minutes from Lake Michigan
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Benton Harbor - St Joseph, you'll find a vending machine, coffee/tea in common area, and express check-out. Public spaces have free WiFi. Free self parking is available.

This Benton Harbor hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Benton Harbor St Joseph
Red Roof Inn St Joseph
Red Roof Inn St Joseph Motel
Red Roof Inn St Joseph Motel Benton Harbor
Red Roof Inn Benton Harbor St Joseph Motel
Red Roof Inn Benton Harbor St Joseph
Red Roof Inn Benton Harbor - St Joseph Hotel
Red Roof Inn Benton Harbor - St Joseph Benton Harbor
Red Roof Inn Benton Harbor - St Joseph Hotel Benton Harbor

Red Roof Inn Benton Harbor - St Joseph Reviews

Reviews

5.4
Rating 10 - Excellent. 124 out of 940 reviews" "
Rating 8 - Good. 159 out of 940 reviews" "
Rating 6 - Okay. 190 out of 940 reviews" "
Rating 4 - Poor. 168 out of 940 reviews" "
Rating 2 - Terrible. 299 out of 940 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Edgardo

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My wife and 5-month-old were planning to stay here overnight but we were turned off immediately by the appearance of the place. Also, it's supposed to be "smokefree", but our room reeked of cigarettes. I would suggest fresh a paint job and installing more lights around the building halls to make the place more appealing and less creepy.
Stayed 1 night in Aug 2024

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We could tell once pulling in this wasnt a safe place. We got key and went to room and walked in to a broken VERY unsafe AC unit and we have two toddlers with us. Their was also cockroaches all over in which we did take pictures of and show front desk and got a refund and left. Thank god we only walked in door and turned around and walked right back out. Do not recommend this hotel. Weve never been to a hotel as bad as this one.
Stayed 1 night in Aug 2024

4/10 Poor

Ruby

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Nightmare!! Do not stay!!
Our non- smoking room reeked of smoke, our bedside tables and countertops were sticky, and the bed comforter notably had dirt stains all over. The floor was extremely dirty and on top of all that the shower did not work at all, and still had dirty towels in it from the last guests. The plastic bags for ice were dirty/moldy, there was no TV remote and the buttons did not work, but the front desk was nice and found us one. Lastly, our check out time online said noon, but we were rudely told it was 11 about 10 minutes before our check out time. Wish I could get my money back. Glad we were only there for one night.
Stayed 1 night in Aug 2024

2/10 Terrible

zach

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying at a red roof inn again!!!!
we booked our hotel in St joseph for our yearly family vacation. the pictures looked great and we have stay in red roofs before. when we arrived it was abysmal. the property is overgrown, dirty, and rancid. drug deals in the parking lot. trash everywhere. dirty diapers outside of doors of the ground. we booked a smoke free room because my daughter has asthma and immediately, when i walked in i could smell smoke. one of our beds were not made. the paint was chipping off the walls. I knew my family couldnt stay there for the night. i called hotels.com because thats who my reservation was through. they contacted the red roof inn and the lady working the desk said i needed to call them directly, so i did. i told her the conditions of the room and how my family couldnt stay there. she replied with. the managers not here to give you a refund. call back monday. hotels.com was awesome and said they would take care of it for me. but now i got a message from them saying red roof denied a refund. this place is a drug house. it is in poor condition. in the vending machine area there were broken down washers/dryers, cigarette butts everywhere... I would be ASHAMED to have the name red roof inn on whatever monstrosity this location is.
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Stayed 1 night in Aug 2024

2/10 Terrible

Kate

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel we have ever been to in our life and we have been to some cheap hotels. No staff in the office, took over 30 minutes for a staff member to show up to check people in who were waiting for maybe even longer than us. The hotel was in horrible shape. The bathroom was SO DIRTY. TV did not work. Pretty sure drugs and prostitution takes place here during the night. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Good have been better
Noisy all night. Filthy floors.
Stayed 3 nights in Aug 2024

2/10 Terrible

Laurie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dirty worn down room! TV didn’t work… no Wi-Fi as advertised ( free)
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
Wasted $400 paying for this nasty ass room that was falling apart and disgusting
Stayed 3 nights in Aug 2024

2/10 Terrible

Sandra, Chicago

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, dirty place
Stayed 2 nights in Aug 2024

8/10 Good

kim

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
room was dirty and area was loud
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t like a single thing. The cover was off the ac until. There was actual stool in the toilet. There was dirt and hair in the bedding. The towels were not washed. The floor left my feet black just from walking on the floor for a couple hours.
Stayed 1 night in Aug 2024

6/10 Okay

howard

Liked: Room comfort
Hotel was old and kind of run down. looks like they working on doing updates. room was comfortable and conveniently located
Stayed 1 night in Aug 2024

4/10 Poor

Sal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Helene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 0 stars that would be my rating, worst night of my life. When opening the door there is an intense musty and cigarette smell (even though it is non-smoking). The walls, door, floor and ceiling are black with dirt and mold. A smell of I don't know what came out of the air conditioning. More mold around the bath. almost no hot water. The hairdryer didn't work. In short, avoid this place at all costs. We wanted to leave immediately even if we lost $223 but the other places nearby were full. I'm not sure how EXPEDIA works but I can't believe it suggests this place, it's UNSALUTE
Stayed 1 night in Aug 2024

2/10 Terrible

Jill

Disliked: Property conditions & facilities
The room was filthy, falling apart, and had bugs everywhere. Yuck!
Stayed 1 night in Aug 2024

2/10 Terrible

Teresa

Disliked: Cleanliness, property conditions & facilities
Eww... that is all i can say. No other choices in the area so we chanced it. Keep your shoes on. The floors are sticky.
Stayed 1 night in Jul 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Sheets and blankets were dirty no towels in the room Only one hand towel in the room Hairs in the sink no toilet paper dirt and crumbs on floor
Stayed 2 nights in Jul 2024

2/10 Terrible

Jasmine

Disliked: Property conditions & facilities
Shower curtain filthy Covers had burn holes Hair on towels Hair on sheets
Stayed 1 night in Jul 2024

8/10 Good

Shantel

Stayed 2 nights in Jul 2024

8/10 Good

Peachie

Travelled with pets
Mostly quiet. Bed was comfortable. Never got the Wi-Fi to work.
Stayed 3 nights in Jul 2024

2/10 Terrible

Brad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hate yourself? Stay here!
This hotel, and this company as a whole, should be razed. I'm no stranger to budget hotels, I travel solo often and just needed a room with a bed. This was barely that. When I arrived at 1am, I was told someone incorrectly checked me in 10 hours earlier and that I might not have a room. It was eventually figured out, I got a room. Minor inconvenience at this point. In the morning, I asked for the GM (as suggested by the night staff) and was immediately berated and embarrassed by the 3 employees hanging out at the desk. They literally laughed at me and refused any help. When I left, another guest followed me out just to make sure I was okay. Since then, I've been calling and emailing with this location's GM and the Red Roof main service line since they promised some type of compensation (their garbage rewards points, so not really much comp). It's now been FIVE WEEKS, and each time I reach out, I'm told "points are on their way!" Except they're not. At this point I'm fueled by spite for this absolute nightmare of a company. I've stayed in some real dumpster roach motels - and be assured that this is certainly one of them - but I will never stay in another Red Roof after the experience with their on-site staff, GM, and corporate. I paid too much for a room that was ultimately given to someone else, and to be laughed at by the staff, and to be strung along by their customer service. Stay literally anywhere else. Sleep in your car, it will have more amenities and better service.
Stayed 1 night in Jun 2024