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Hotel Excelsior San Marco

4.0 star property

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Photo gallery for Hotel Excelsior San Marco

Front of property – evening/night
Lunch and dinner served, international cuisine
Property amenity
Lobby sitting area
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Piazza Vecchia
    ‪16 min walk‬
  • Humanitas Gavazzeni Hospital
    ‪20 min walk‬
  • Gewiss Stadium
    ‪4 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, minibar, in-room safe, desk

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

  • 19.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down duvets, minibar, in-room safe, desk

Deluxe Twin Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down duvets, minibar, in-room safe, desk

Superior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down duvets, minibar, in-room safe, desk

Superior Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down duvets, minibar, in-room safe, desk

Room selected at Check-In

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down duvets, minibar, in-room safe, desk

Business Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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The price is €258
for 1 room
includes taxes & fees
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About this property

Hotel Excelsior San Marco

Adults-only hotel with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Excelsior San Marco. During your stay, you're just a quick walk from Matris Domini Monastery. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Roof Garden Restaurant
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Matris Domini Monastery and 5 minutes on foot from Cantoniera della Presolana
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1088 reviews
Rating 8 - Good. 355 out of 1088 reviews
Rating 6 - Okay. 72 out of 1088 reviews
Rating 4 - Poor. 19 out of 1088 reviews
Rating 2 - Terrible. 3 out of 1088 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tetsuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kaisu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellin sijainti on hyvä. Bussit, joilla voi matkustaa kaupungin yläosiin sekä lentokentälle lähtevät läheltä hotellia. Huone oli tilava ja siisti. Aamiainen oli runsas.
Stayed 1 night in Dec 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Great, varied breakfast. Lovely refurbished room with a good bathroom. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and efficient. Plenty of breakfast to choose from. Near funicular and bud stop to airport. Staff efficient and helpful. Rooms large with balcony and window.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Recent visit
The location of this hotel is good in that it is between the lower and upper town and accesing both is easy. I have been diagnosed with coeliac and I asked the hotel in advance of our stay whether there were gluten free options available at breakfast. The answer was "yes" which is correct however the food on offer was limited and on the last two mornings I brought my own food into the breakfast room. There is a gluten free bakery less than two kilometres away from the hotel which could supply a significantly higher quality of food than that which the hotel currently offers. The decor of the room that we stayed in (room 510) was tired and needs some attention. We did ask for the hotel to post some items for us and we were told to do it ourselves (a first!).
Stayed 3 nights in Dec 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Comfortable, clean and convenient.
Even though this is a 4 star hotel, my room was more 2 star. The bed was very comfortable, and clean, and bathroom was clean. But the condition of the decor was bad. It really needs an update. I had to put the kettle on the floor as there wasn’t a plug near the desk. Certain areas were dusty as though it hadn’t been used in a while. But I had international news channels on the TV which was good. Breakfast was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in every way, highly professional staff and ultra modern room. Bed was great, I slept well and would gladly stay with you again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view through the cafeteria window!! The hotel has a great location very close to the funicular station! We had to pay for the parking garage overnight other than that everything else was perfect!
Stayed 2 nights in Nov 2024

8/10 Good

Enrique, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Vincenzo, Doha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, practical rooms which were cleaned daily. Would highly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service all over. Fantastic wiew from room
Stayed 3 nights in Nov 2024

8/10 Good

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Que esta muy cerca de la ciudad amurallada
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024