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Hotel Excelsior San Marco

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Excelsior San Marco

Front of property – evening/night
View from property
Fitness facility
Lunch and dinner served, international cuisine
Down duvets, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Via XX Settembre
    8 min walk
  • GAMeC
    13 min walk
  • Carrara Academy Gallery
    13 min walk
  • Bergamo (BGY-Orio Al Serio)
    9 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 14.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Down duvets, minibar, in-room safe, desk

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 37.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down duvets, minibar, in-room safe, desk

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down duvets, minibar, in-room safe, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down duvets, minibar, in-room safe, desk

Room selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down duvets, minibar, in-room safe, desk

Business Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Excelsior San Marco

Adults-only Bergamo hotel in Citta Bassa with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Excelsior San Marco. During your stay, you're just a quick walk from Matris Domini Monastery. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Roof Garden Restaurant
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Matris Domini Monastery and 5 minutes on foot from Cantoniera della Presolana
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 12 January:
  • Dining venue
The property will be renovating from 1 November 2023 to 29 December 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 016024-ALB-00005

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1001 reviews" "
Rating 8 - Good. 328 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 2 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anne-Grete

Liked: Amenities
Beautiful hotel, great location. My only complaint is the price of parking which cost me 60 euros for two nights. Far too much, and the most expensive I have ever paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - close to both the Old Town and beautiful central new town.
Stayed 6 nights in Aug 2024

8/10 Good

Helena

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent
Restaurant food and service was excellent. Room was apparently an upgrade, if so it was disappointing. Breakfast was chaotic.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfy bed
We spent one night at this hotel at the end of our holiday that took us to a couple of places throughout Northern Italy. Nice hotel, convenient location for exploring both Bergamo old town and new town. The room's aesthetic was maybe a bit dated, but was well maintained. Bed was comfortable, room was clean and the air conditioning worked well. Bus to airport stops not far from the hotel, and about a 15 minute walk to the train station. Staff were friendly and helpful. Breakfast had a decent selection Would certainly stay here again if we return to Bergamo.
Stayed 1 night in Aug 2024

10/10 Excellent

Hakan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely nice central hotel
Very nice room, good service, friendly and helpful staff
Stayed 1 night in Aug 2024

8/10 Good

herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Anders

Stayed 2 nights in Aug 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo in Milano
The front desk staff were charming and efficient. Love my cute little room. Gorgeous bathroom, excellent hairdryer!!! The location is perfect, close to the train station and 30min walk to duomo. I walk fast so maybe a bit longer for some. Quick little convenience store across from the hotel for munchies and drinks. Excellent restaurant right beside the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

michael, Livingston

Travelled with family
Liked: Cleanliness
The air conditioning was controlled at the front desk? What?
Stayed 2 nights in Aug 2024

10/10 Excellent

erwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe établissement
Tout était parfait. Mention speciale au delicieux petit-déjeuner servi dans une salle tres agréable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Olof

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Svenja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice hotel but the rooms are a little dated. The restaurant is ok, won’t let you go for drinks only even as a resident. Has a lovely view of Bergamo from their restaurant but you need to have a meal and deal with the pretentiousness.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for both old and new Bergamo
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Hans Henrik

Stayed 1 night in Jul 2024

10/10 Excellent

Georgi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convinently located. My room was small but very nice ( everything looked brand new).
Stayed 2 nights in Jul 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended! The rooms are small. Beds and pillows very comfy! Breakfast is fresh with large selection. Everything was delicious.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you are coming to Bergamo, stay here!
This is a gem of a hotel, centrally located in Bergamo, just a short walk to the funicular from the hotel. The rooms are compact, but tastefully furnished, and absolutely spotless. The air conditioning was excellent and the bed was comfortable. Best breakfast I have ever had in Italy.
Stayed 1 night in Jul 2024

10/10 Excellent

Kriste, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024