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Hotel Excelsior San Marco

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Excelsior San Marco

Front of property – evening/night
Lobby sitting area
View from property
Lunch and dinner served, international cuisine
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available

Explore the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Via XX Settembre
    8 min walk
  • A.I. Giardini
    1 min walk
  • Bergamo Alta Funicular
    5 min walk
  • Bergamo (BGY-Orio Al Serio)
    9 min drive

Room options

View all photos for Standard Single Room

Standard Single Room | Down duvets, minibar, in-room safe, desk

Standard Single Room

  • 14.9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Down duvets, minibar, in-room safe, desk

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Down duvets, minibar, in-room safe, desk

Standard Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Living room | 30-inch flat-screen TV with digital channels

Suite

  • 37.0 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Down duvets, minibar, in-room safe, desk

Superior Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room | Down duvets, minibar, in-room safe, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room selected at Check-In

Room selected at Check-In | Down duvets, minibar, in-room safe, desk

Room selected at Check-In

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room | Down duvets, minibar, in-room safe, desk

Business Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Excelsior San Marco

Adults-only Bergamo hotel in Citta Bassa with free breakfast
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Hotel Excelsior San Marco. During your stay, you're just a quick walk from Matris Domini Monastery. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Roof Garden Restaurant
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 5-minute walk from Matris Domini Monastery and 5 minutes on foot from Cantoniera della Presolana
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 12 January:
  • Dining venue
The property will be renovating from 1 November 2023 to 29 December 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Hotel Excelsior San Marco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1004 reviews" "
Rating 8 - Good. 329 out of 1004 reviews" "
Rating 6 - Okay. 63 out of 1004 reviews" "
Rating 4 - Poor. 15 out of 1004 reviews" "
Rating 2 - Terrible. 3 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, easy walk to the old or new town. Great breakfast
Stayed 1 night in Sep 2024

8/10 Good

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Modern rooms, comfortable bed. Easily accessible by public transport. Within walking distance from Cita Alta
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have gone to Bergamo for a break on several occasions but this was the first stay at the Excelsior San Marco. Would not hesitate to stay again as room, staff and breakfast were all first class.
Stayed 3 nights in Sep 2024

8/10 Good

Robert P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated Rooms Make the Difference
We were lucky enough to get the renovated rooms at the San Marco. The room is modern and comfortable. We had a great view of the Citta Alta as well which was a nice perk. Make sure you the renovated rooms when you stay here as the difference between these and the older original rooms is night and day.
Stayed 1 night in Sep 2024

8/10 Good

Hari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

6/10 Okay

Torleiv

Business traveller
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central location, good breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit to Bergamo but it won’t be our last. The hotel is a five minute walk to the funicular for the old city which is stunning. We were fortunate with the weather but the views from Rocca (off the tourist route a bit) are wonderful. Hotel breakfast first class, excellent, helpful staff and clean facilities. We loved it.
Stayed 2 nights in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mireya, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey for an overnight stay. Walkable and safe area. Clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money with excellent refurbished rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a 4 star hotel. And NOT Adult Only, as advertised on British booking sites. The hotel is currently under refurbishment and we requested a twin room, we were in an older room which was very dated but preference was twin room over a newer room with a double so we were fine with this. When we arrived to our room, the chair fabric was torn and there was an iron burn mark on the carpet. There was an adjoining door and we could hear the people next door arguing and going to the toilet. At breakfast we realised it was indeed family friendly. One of us were bitten by a suspected poisonous spider in bed, three bites which resulted in a trip to the pharmacy, some antibiotic cream, and a second trip to the GP for more medication when we got home. Hotel staff apologised but because we were leaving the same day they weren't too concerned. Said they would fumigate for the next person. Reception staff friendly enough, bar staff super kind & the breakfast was good, although not as peaceful as we’d have liked! Good location to walk to / get the feniculore to the Citta Alta but a 15/20min walk from the atmosphere of the Citta Bassa. View from the room made the trip, despite us being the only balcony on the 7th floor without chairs to enjoy it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. They even provided an upgrade for a renovated room, which was really comfortable, technological, and cozy. Really close to Città Alta.
Stayed 1 night in Sep 2024

10/10 Excellent

Sari Elsa Kristiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Per

Travelled with group
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas, Cherry Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a good location. 15 minute walk from train station. Close to a lot of good restaurants. Staff are great. Breakfast was included. Room air conditioning could have been colder/better.
Stayed 2 nights in Aug 2024

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 3 nights in Aug 2024

10/10 Excellent

Christophe

Stayed 1 night in Aug 2024

10/10 Excellent

Kasper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024