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4.7 out of 5

"Very good properly. Good breakfast, quiet rooms. Staff very helpful and friendly . " More

By a verified traveller on Mon 27 May 2024

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Suite Duplex - placed on two different floors

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Relais San Vigilio al Castello. During your stay, you're just a quick walk from San Vigilio Castle. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent and helicopter/aeroplane tours
  • Steps from San Vigilio Castle and 11 minutes on foot from Funicolare San Vigilio
  • Airport shuttle service available for a fee

Relais San Vigilio al Castello ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Relais San Vigilio al Castello

Everyone (4) Couples (3)
5 out of 5
Very good properly. Good breakfast, quiet rooms. Staff very helpful and friendly .

Posted by on 27 May 2024

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5 out of 5
Magnifique endroit, belle découverte

Posted by on 27 Jul 2023

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5 out of 5

Posted by on 5 Oct 2022

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5 out of 5
Wunderschöner Standort und Garten

Posted by on 24 Apr 2022

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5 out of 5

Posted by on 10 Jun 2019

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4 out of 5

Posted by on 15 Apr 2019

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4 out of 5

Posted by on 18 Feb 2019

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About the Relais San Vigilio al Castello

Location Via al Castello, 7/9, Bergamo, 24129

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Relais San Vigilio al Castello. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Bergamo hotel is smoke free.

  • 9 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bergamo Alta Funicular (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Relais San Vigilio al Castello offers 9 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns and complimentary toiletries. This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Bath or shower
  • Housekeeping (daily)
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 8:00 AM to 10:30 AM.

Relais San Vigilio al Castello has a restaurant on site.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Helicopter/aeroplane tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 2:00 AM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Relais San Vigilio al Castello offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 2:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and a security system in all accommodation.

  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 2:00 AM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 20 per day
  • A late check-out fee will be charged
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais San Vigilio al Castello Hotel Bergamo
  • Relais San Vigilio al Castello Hotel
  • Relais San Vigilio al Castello Bergamo
  • Relais Vigilio al Castello
  • Relais San Vigilio al Castello Hotel
  • Relais San Vigilio al Castello Bergamo
  • Relais San Vigilio al Castello Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.