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Scandic Neptun

3.5-star property
Valkendorfsgate 8, Bergen, 09 725 22 184
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4.2 out of 5
Very good!
See all 6 ebookers Reviews

"Great location. Big choice at breakfast and food very good quality " More

By a verified traveller on Mon 26 Aug 2019

Points Of Interest

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Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Scandic Neptun. During your stay, you're just a quick walk from Hurtigruten Terminal. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hurtigruten Terminal and Bryggen
  • Pets welcome for a fee (restrictions apply)

Scandic Neptun ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Scandic Neptun

Everyone (1) Couples (2) Family (1)
4 out of 5
Great location. Big choice at breakfast and food very good quality

Posted by on 26 Aug 2019

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Comment from Hotel Management

27 Aug 2019 by Frøydis

Thank you for your nice rating and comments. Welcome back!

3 out of 5
Demodierte, abgenutzte Möbel. Kaum Staumöglichkeiten in einzigem Schrank. Dafür leerer Kühlschrank, nutzloser Ventilator, Bügeleisen und Bügelbrett. Besser entrümpeln, damit Fläche für Kleider frei wird. Fleckiger Teppich. Keine zwei gleichen Stühle. Wurde als Upgrade verkauft. Sehr enttäuschend. Bar und Restaurant geschlossen. Insgesamt nicht zu empfehlen.

Posted by on 23 Aug 2024

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Comment from Hotel Management

23 Aug 2024 by Cecilie, Front Office Manager

Dear Peter,Thank you for your feedback, we appreciate it.Sorry to hear that your stay wasn't as expected, we will take it further.Hope that you will come back for a better experience.Best regards

5 out of 5
Il serait souhaitable de rajouter quelle bus et station où descendre le plus proche de l’hôtel, metci infiniment

Posted by on 13 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by Team Neptun

Dear Rosmarie,Thank you for the feedback, we appreciate it.Very glad to see that you had a great stay with us. And thank you for the tip about the bus. Hope to see you again.

5 out of 5
Hat unsere Vorstellung erfüllt

Posted by on 3 Jun 2022

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4 out of 5
Bei so vielen Gästen ist beim Frühstück 1 Kaffeestation zu wenig. Es waren immer lange Schlangen bis man auf 1 Kaffee oder Saft warten musste. Ansonsten war alles perfekt.

Posted by on 18 Sep 2019

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Comment from Hotel Management

18 Sep 2019 by Frøydis

Thank you for your replay. Welcome back!

4 out of 5
Kylpyhuoneen valot voisivat kyllä enemmän valaista, nyt oli enemmän tunnelmavalaistus, ei oikein riittänyt näkemiseen esim. meikkaukseen.

Posted by on 6 Sep 2019

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Comment from Hotel Management

8 Sep 2019 by Frøydis

Thank you for nice rating of us. Welcome back!

About the Scandic Neptun

Location Valkendorfsgate 8, Bergen, 5012

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Scandic Neptun. This 3.5-star Bergen hotel is smoke free.

  • 197 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Bergen Station (1.8 km / 1.1 mi)
  • Metro station: Byparken Station (0.4 km / 0.3 mi)

Room Amenities

Scandic Neptun offers 197 accommodations with a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Television
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily.

Locullus – This restaurant only serves dinner.

Pascal Mat and Vin – This bistro serves lunch, dinner and light fare.

Restaurant Entre – This restaurant serves dinner and light fare.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: NOK 200 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 180 per day (164 ft away)
  • Pet fee: NOK 200 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Scandic Neptun
  • Scandic Neptun Bergen
  • Scandic Neptun Hotel
  • Scandic Neptun Hotel Bergen
  • Neptun Hotel Bergen
  • Scandic Neptun Hotel
  • Scandic Neptun Bergen
  • Scandic Neptun Hotel Bergen

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.