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Holiday Inn Berlin City West by IHG

4.0 star property

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Photo gallery for Holiday Inn Berlin City West by IHG

Indoor pool
Exterior
Bar (on property)
Restaurant
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Housekeeping
  • Free WiFi
  • Parking available
  • Air conditioning

Explore the area

Map
Rohrdamm 80, Berlin, BE, 13629
  • Schloss Charlottenburg
    ‪6 min drive‬
  • Messe Berlin
    ‪6 min drive‬
  • Spandau Citadel
    ‪7 min drive‬
  • Berlin (BER-Brandenburg)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Double Bed (Additional Living Area)

Suite, 1 Double Bed (Additional Living Area) | In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Double Bed (Additional Living Area)

  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Berlin, Berlin, a member of Radisson Individuals

  • Spa
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (2020)
Hotel Berlin, Berlin, a member of Radisson Individuals

About this property

Holiday Inn Berlin City West by IHG

Hot springs hotel connected to the convention centre in Spandau with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Holiday Inn Berlin City West by IHG offers 342 accommodations with a safe and free newspapers. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Holiday Wellness. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Berlin City West by IHG. During your stay, you'll be connected to the convention centre and close to Kurfürstendamm. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • 8 minutes by car from Kurfürstendamm and 10 minutes from Zoo Berlin
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Berlin City West by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 16145 square feet (1500 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Holiday Inn Berlin City West by IHG. You'll have access to the indoor pool and health club at a partner property. For a fee, parking is available.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Holiday Inn Berlin City West by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Shopping centre
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,145 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from 6 January 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Berlin City West Holiday Inn
Holiday Inn Berlin City West
Holiday Inn Hotel Berlin City West
Holiday Inn Berlin
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin City West Hotel
Berlin Holiday Inn
Holiday Inn Berlin City-West Hotel Berlin

Holiday Inn Berlin City West by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 715 reviews
Rating 8 - Good. 294 out of 715 reviews
Rating 6 - Okay. 130 out of 715 reviews
Rating 4 - Poor. 68 out of 715 reviews
Rating 2 - Terrible. 25 out of 715 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

dale

Stayed 5 nights in Sep 2024

4/10 Poor

Suresh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious room and the staff here were excellent. Great 5* service from everyone we dealt with and they went above and beyond with any request. The hotel is a great price and located well within a 5/10 minute walk of an underground - would happily stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Vernard, Sulzbach am Taunus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevator was inoperable multiple times during my visit. The housekeeping staff were excellent in maintaining the room in a clean state of status. The restaurant staff were welcoming and extremely friendly yet professional.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at this hotel. Most the staff were fantastic. Only one that was a little unhelpful. The rooms are clean and up to date. The added bonus was the pool. This was great as a time filler when you have a little one. Although I would say that this hotel is definitely aimed a little more to an older crowd. My only negative about the whole experience is the Hotel app itself. I booked this holiday with breakfast but apparently you have to add that on. Just make it better to use.
Stayed 4 nights in Aug 2024

10/10 Excellent

CESAR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Arkan

Stayed 1 night in Jun 2024

10/10 Excellent

Dylan

Stayed 2 nights in Apr 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Hoshannah

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was very short staffed. The staff was very good, but they were not given good support to do their job.
Stayed 2 nights in Mar 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities, room comfort
Not good room service
Staff were amazing but room service terrible Got awoken at 0920 on a Sunday lay in….worst coffee in the room ever and not enough for the two of us Small rough towels in the bathroon
Stayed 2 nights in Dec 2023

4/10 Poor

Yu Yu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I am very disappointed in this IHG Hotel. Having stayed in the one in Amsterdam I have such good expectations especially because the staff there were very hospitable. However for Berlin City West, booking via Expedia I am sure that I booked the room with “Breakfast included” and upon checkin the staff said breakfast is not included and I showed him then he agreed, the next morning going for breakfast I was told that I need to buy breakfast which I was shocked because I thought upon checkin the staff fixed it. I went to the reception again and the person said oh I’ve added now. However, on the day of checkout, I was told I need to pay for breakfast for the 3 days. which left me utterly shocked. I said no, I told the person upon checkin but he argued upon which I said I wanted to see the manager. The guy who is the manager came out, he said oh with such low rates you booked breakfast definitely was not included. I booked a month ago, where the rates were low, I didn’t book 2 days prior to check in. The staffs are unfriendly. This is not what I had expected from an IHG Hotel at all. It should be made explicitly clear on Expedia as well as on IHG if or not breakfast is included. Having paid more than fair share of money for something that was said to have been included but was not, this is absolutely ridiculous. I will never stay at this IHG hotel again especially due to the lack of hospitality by the staffs and for not making things perfectly clear instead of the back and forths
Stayed 3 nights in Nov 2023

10/10 Excellent

Khairullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying in this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel - Shame About Reception
Very clean and well maintained. Friendly staff in the restaurant. Reception was understaffed (particularly at peak times) and disorganised - tried to charge me for my stay, despite our having pre-paid and a receipt. Also forgot to pre-book a taxi for me, despite having agreed to do so.
Stayed 3 nights in Jul 2023

10/10 Excellent

les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Milos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2023

8/10 Good

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Love the coffee station. The gym needs so much more
Stayed 9 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2022

8/10 Good

Ashok

Stayed 6 nights in Sep 2022

8/10 Good

John

Stayed 3 nights in Sep 2022

8/10 Good

ABDELRAHMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2022

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Lorna

Stayed 2 nights in May 2022