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MAXX Hotel Sanssouci Potsdam

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January 2025

Photo gallery for MAXX Hotel Sanssouci Potsdam

Exterior
Lobby
Exterior
Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Breakfast, lunch and dinner served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Allee nach Sanssouci 1, Potsdam, BB, 14471
  • Potsdam's Brandenburg Gate
    3 min walk
  • Sanssouci Park
    6 min walk
  • Potsdam Christmas Market
    7 min walk
  • Berlin (BER-Brandenburg)
    57 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Studio | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Dorint Sanssouci Berlin/Potsdam
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €109
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Dorint Sanssouci Berlin/Potsdam

About this property

MAXX Hotel Sanssouci Potsdam

Pet-friendly Potsdam hotel connected to a shopping centre, a quick walk to Sanssouci Palace
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
MAXX Hotel Sanssouci Potsdam offers 137 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Potsdam hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at MAXX Hotel Sanssouci Potsdam, you're connected to a shopping centre and just a quick walk from Potsdam's Brandenburg Gate. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Sanssouci Park and Potsdam Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at MAXX Hotel Sanssouci Potsdam. For a fee, parking is available.

This Potsdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Kutscherhof – This restaurant serves breakfast, lunch and dinner.
Bistrobar Friedrichs – On-site bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrobar Friedrichs
  • Kutscherhof

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,875 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 55.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Steigenberger Hotel Sanssouci
Steigenberger Hotel Sanssouci Potsdam
Steigenberger Sanssouci
Steigenberger Sanssouci Potsdam
Steigenberger Hotel Potsdam

MAXX Hotel Sanssouci Potsdam Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 335 out of 1000 reviews" "
Rating 8 - Good. 470 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Konrad, Oakland gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visit Potsdam every year, and stay in the same hotel every year. We are very happy with location, amenities, and staff
Stayed 4 nights in Jul 2024

10/10 Excellent

E R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Striking Gold
Almost a secret hideaway as it's so close to Berlin which draws most visitors. The hotel is next door to the Sansoucci Palace and gardens and is easy to reach vie train and tram. The cobbled avenue that leads to the Dutch quarter is fabulous, filled with artisan shops and friendly restaurants. We struck gold picking this hotel and this location
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. The staff were especially helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip
Spotless hotel well located in Potsdam. Great room, breakfast and facilities. Friendly staff. Perfect for a business trip to Potsdam
Bathroom
Bedroom
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
The hotel location is great. A friendly receptionist. Unfortunately, parking is not available actually. The closest parking is a little strange. It does not calculate 24 hour parking, it calculates two days and total cost was too much. I reserved a room for three people and it was not prepared. There was a mistake or the management is not great.
Stayed 1 night in Oct 2023

10/10 Excellent

jean marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very near of attraction point
Stayed 1 night in Aug 2023

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location, though if coming by car, unloading/loading and parking could be difficult. The hotel’s lot was full, so we had to park at the lot nearby, which I cannot recommend. Breakfast was excellent.
Stayed 1 night in May 2023

8/10 Good

Lyla

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

8/10 Good

Carmencita

Stayed 1 night in Oct 2022

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

2/10 Terrible

Steven, New York

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The staff was very slow and disinterested. Many times no one on staff was at the Reception Desk. There were staff members walking around the hotel, but they were not at Reception and not assisting guests. Often there was a line of guests waiting for service at Reception. In addition there were elevator problems. One elevator never worked during our stay, so all guests appeared to be using the one available elevator or WALKING THE STAIRS.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
It was a good sized room, with great access to Sansoucci. The transit passes were a nice bonus.
Stayed 1 night in Aug 2021

10/10 Excellent

Christy

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
MAXX by Stein... Sanssouci Potsdam
Room 106 was affected by noise perhaps the dishwasher in the kitchen or a Washing machine - suggest avoid this room if you are looking for quiet. No tea/coffee facilities in room. Front desk said would be provided upon request. Don’t feel that for the money this should be ‘at request’... no chance of late check out even 30mins without an additional €10. Again, disappointing. Best thing is how close you are to Palace Park & city Fußgängerzone
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Location
Fantastic location. Great restaurants near by. We did not like the mattresses. Great staff!
Stayed 2 nights in Jul 2020

10/10 Excellent

Jutta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine stay
The Hotel is easy to reach and a good alternative for a reasonably priced stay close to Berlin. Check in was fast and efficient, the roome had all you needed for a night and was very quiet. good to know: as a guest you also receive a day ticket for public transport!
Stayed 1 night in Mar 2020

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
13 day stay for physics conference and job search
Very, very good location in a beautiful city. Also, conveniently located near public transportation. I would definitely stay here again! The only complaint would be that my room was right above the bench where people would smoke, so I couldn’t open my window too often. There also were guests in nearby rooms that would smoke by their windows, but it would drift into their rooms and the hallway.
Stayed 16 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Delightfully clean, good service and near transportation and nice neighborhood.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes it’s the little things that differentiate a ho-hum hotel from a superior one. The Maxx offers many excellent qualities, including a location precious few steps away from San Souci Park, an exceptionally quiet street for good sleep, and elegantly appointed rooms. Two things disappointed us in our stay; the restaurant did not seem prepared for dinner guests when we arrived. Only a few small tables by the bar were not labeled as reserved, even though there were only two customers present, neither of whom appeared to be dining. Further, we stood around for several minutes, expecting to see a host, a waiter, or even just a busboy. Finally we gave up and had dinner around the corner. Second disappointment was regarding the cost of breakfast at €19. I understand the Maxx offers a breakfast buffet, which may be very good value, but for guests with modest appetites, the entrance price is just not approachable. Again, we decided against eating at the hotel. It was a shame that such a magnificent property has significant flaws. Stay there if you’re visiting San Souci, but maybe plan to eat elsewhere.
Stayed 1 night in Oct 2019

10/10 Excellent

leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent comfort & location
Aexcellent
Stayed 2 nights in Oct 2019

6/10 Okay

Andreas Shalchi

Stayed 4 nights in Aug 2019

2/10 Terrible

janet

Liked: Cleanliness, room comfort
Disliked: Staff & service
ripped off single room at deluxe double rate
I had to add on an additional night to my orginal booking this was at the beginning of the bookingand I had to have a single room. On arrival the receptionist said she had a lovely room for me and I would not have to move. I soon realised the room for the three days was a single and hence I was being overcharged for the other 2 nights. On asking receptionist she originally denied this then said they could not refund the difference as expedia who owned hotels.com.au would not allow it. Hence I demanded to move rooms. I was given one without a working phone so had to move again. The hotel advertised the deluxe rooms had airconditioned NO room in this hotel has airconditioning. This bit has gone from website but it its place is ceiling fans again NO room has ceiling fans you can even see none in the photos. for For a deluxe room the single towel for showering was the thinnest Ive ever had in a hotel. There is the old system of shampoo fixed to wall so each person uses the same squeeze bottle. Ther was NO face cloths and with the coffee machine and shower gel in old unit 2 cups but only one teaspoon. From talking to people it appears the only difference between the top two rates is a coffee machine with 2 cups and one teaspoon. Bring your own and stay in cheaper unit. There are no safes in room and I was made to feel I was being difficult when I asked for a safe in the office. sarah abs sophie and the young males on reception did their best to help me management pls review ad.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I’ve chosen this hotel because of the A/C (it was a hot day and it’s not standard to have A/C in Potsdam and other smaller cities). The hotel was ok, I guess it was a wonderful hotel 15 years ago.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in relation to the centre of Potsdam and helpful staff
Stayed 3 nights in May 2019