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"Great view from 14 th Floor.Clean room apart from smelly shower - drain l tkink. Pretty basic room for the money " More

By a verified traveller on Sat 17 Aug 2019

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Junior Suite, 1 Double Bed (private bathroom with shower and tub)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Hotel Potsdam City. During your stay, you're just a quick walk from Potsdam Harbour. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at OSCAR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museum Barberini and a 2-minute drive from Potsdam's Brandenburg Gate
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Mercure Hotel Potsdam City ratings based on 10 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Hotel Potsdam City

Everyone (3) Couples (5) Family (3)
4 out of 5
Great view from 14 th Floor.Clean room apart from smelly shower - drain l tkink. Pretty basic room for the money

Posted by on 17 Aug 2019

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4 out of 5
Monipuolinen ja laadukas aamiainen

Posted by on 24 Jun 2022

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2 out of 5
Die Bar und das Restaurant waren geschlossen.Das hätte man dem Gast bei der Buchung mitteilen müssen. Die Zimmer wurden nur gemacht wenn man an der Rezeption bescheid gesagt hat. Ich finde für ein 4 Sterne haus nicht akzeptabel.

Posted by on 5 Oct 2021

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3 out of 5
Sehr unangenehm war der Umstand, dass das Bad keine Tür besitzt, was die Toilettenbenutzung schwierig macht. Das Frühstück war in Ordnung, aber schlecht organisiert. Lange Warteschlangen verdarben einem den Appetit

Posted by on 30 Jul 2021

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4 out of 5
Die Unterkunft liegt super zentral und ist vom HBF super zu Fuß erreichbar. Checkin lief schnell, unkompliziert und freundlich. Das Hotel ist schon gut in die Jahre gekommen, aber insgesamt ein gutes Preis-Leistungsverhältnis. Ausblick von den oberen Etagen sehr schön. Die Klima lief sehr schwach und konnte kaum verstellt werden - das könnte noch optimiert werden.

Posted by , from Berlin on 2 Aug 2020

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5 out of 5
Späterer Checkout um 1 Stunde war auf Nachfrage möglich.

Posted by on 20 Jul 2020

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2 out of 5
Gedränge beim Frühstück. Man hat keinen Sitzplatz bekommen. Der Frühstücksraum war völlig überfüllt. Keine Privatsphäre im Dippelzimmer. Das einzig kleine Bad ist nicht abgetrennt. Die Toilette ist lediglich durch eine halbhohe Glasschiebetür vom Rest des Zimmers abgetrennt. Man hat das Gefühl, als würde die Toilette gleich neben dem Bett stehen.

Posted by on 2 Jan 2020

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5 out of 5
Seht zentral gelegen.Wann immer ich in Potsdam bin wohne ich dort

Posted by on 13 Dec 2019

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4 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

27 Jun 2019 by Manager

Dear guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager,

4 out of 5
Zimmer im 16. Stock, grandiose Aussicht. Lage sehr gut, Nähe Bahnhof, zu Fuss in ein paar Minuten in der Brandenburgerstrasse.

Posted by , from Niederglatt, Zueri Unterland CH on 19 Dec 2018

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About the Mercure Hotel Potsdam City

Location Lange Brucke, Potsdam, BB 14467

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the eco-certified Mercure Hotel Potsdam City. For a fee, parking is available. This 4-star Potsdam hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 17 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Potsdam Central Station (1.6 km / 1 mi)
  • Metro station: Central Station/H.-Mann-Allee Tram Stop (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Hotel Potsdam City offers 210 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Potsdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

OSCAR – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

CINEBAR – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Hotel Potsdam City
  • Mercure Potsdam City
  • Accor Hotel Potsdam City
  • Mercure Potsdam
  • Mercure Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel
  • Mercure Hotel Potsdam City Potsdam
  • Mercure Hotel Potsdam City Hotel Potsdam

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.