TOP Hotel City Gallery

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December 2024
January 2025

Photo gallery for TOP Hotel City Gallery

Reception
Exterior
Terrace/patio
Hypo-allergenic bedding, individually furnished, blackout curtains
Property entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Jenaer Strasse 2, Berlin, BE, 10717
  • Kaufhaus des Westens
    15 min walk
  • Europa Center
    19 min walk
  • Kurfürstendamm
    20 min walk
  • Berlin (BER-Brandenburg)
    30 min drive

Room options

Grand Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

Grand Double Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio, Kitchen

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

Superior Double Room Single Use

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Studio, 35qm with kitchen Single Use

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

About this property

TOP Hotel City Gallery

Hotel with a 24-hour front desk, near Zoo Berlin
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
TOP Hotel City Gallery offers 46 accommodations with free newspapers and a hairdryer. Each accommodation is individually furnished. This Berlin hotel provides complimentary wireless Internet access. Bathrooms include a shower. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at TOP Hotel City Gallery, you'll be within walking distance of Zoo Berlin. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Zoo Berlin and a few minutes from Kurfürstendamm
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at TOP Hotel City Gallery. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Berlin hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This lobby lounge only serves breakfast.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 9.80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Built in 1959
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

More

  • Connecting rooms available
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 8.50 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.80 per person
  • Pet fee: EUR 8.50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TOP City Gallery
TOP City Gallery Berlin
TOP Hotel City Gallery Berlin
TOP Hotel City Gallery Hotel
TOP Hotel City Gallery Berlin
TOP Hotel City Gallery Hotel Berlin

TOP Hotel City Gallery Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 51 out of 192 reviews" "
Rating 8 - Good. 85 out of 192 reviews" "
Rating 6 - Okay. 46 out of 192 reviews" "
Rating 4 - Poor. 6 out of 192 reviews" "
Rating 2 - Terrible. 4 out of 192 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Marie, Manchester England

Liked: Cleanliness, staff & service, room comfort
very accessible to transport
Hotel is clean despite it a little bit outdated especially the lift. Staff are very nice and welcoming, breakfast is very affordable and delicious. It's a good recommendation for tourist with limited budget, it's really worth the money for the service they provide..
Stayed 3 nights in Oct 2017

6/10 Okay

Raj, Brisbane, Australia

Liked: Staff & service
Nice central location and friendly staff.
Centrally located hotel with good public transport access and close to a few decent eating locations.
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2017

10/10 Excellent

Smith, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel conveniently located in pleasant area
Everything I want from hotel. Minimalist but comfortable. Good bed, good shower, excellent breakfast. Good location and friendly staff.
Stayed 4 nights in Jun 2017

8/10 Good

Joey, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the U bahn and superb staff!!
The hotel is between two U bahn stop and set back in a quiet neighborhood. I thoroughly enjoyed my stay here and for the money, you really couldn't ask for more. I stayed here for one week and loved every minute of my trip. I would highly recommend this hotel to any visitor.

2/10 Terrible

Manuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn't come back here for free!
Terrible experience. No internet service. Extremely small room. No bathroom accessories. (Had to go to grocery store across the street for hand soap). When we complained there was no one available to correct the situation. Very limited parking (10 spaces at best). Large residential area so we had to park several blocks away.

6/10 Okay

Verified traveller

Liked: Staff & service
Even though I was told I had an upgrade, the room smelt of smoke even though I had booked a non-smoking room. Other than that, the staff were friendly and the facilities were ok.

10/10 Excellent

Jun-ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Yang Yew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a break after weeks of staying at hostel dorms. Hotel city gallery was perfect at the price point. It was comfortable and clean with free highspeed Wi-Fi. Friendly staff too. Would recommend for a budget hotel

10/10 Excellent

Barbara, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locaton quiet but easy access to metro
5 minute walk to metro 6 euro breakfast well wort it. Staff helpful and friendly. Elevator a plus for luggage

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Clean, safe area, and friendly staff. Not the most central location but near a few U-Ban stops. They also had towel for all in shared room but for the price you can't complain. There is a handy convenience store 30 meters from the hotel.

8/10 Good

Traveler not Tourist

Liked: Staff & service, room comfort
Perfect quiet walking neighborhood
This hotel is in one of the best neighborhoods in Begin Berlin. Restaurants and supermarkets just around the corner. Beautiful homes. Quiet, very simple hotel. Very good value for the money in this location.

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Paul

Liked: Staff & service, room comfort
Avarage Hotel in Berlin
Room cleanliness and/or housekeeping should be improved. The woman at the front desk immediately offered free water, coffee or even beer after my complaint (very good). But after the rectification it still wasn't perfect (soap was missing, only one dirty toothbrush cup for two persons, small piece of rubbish in bathroom).

2/10 Terrible

Lynn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here unless you want to be in a hostel
This should have the word hostel in the name. We were tricked into thinking we had a private hotel room but ended up in a room for 8 & I was the only woman. NOT SUITABLE AT ALL>

8/10 Good

Pamela, Austin, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, good location
The location is in a neighborhood, about 4 blocks from the closest U-bahn station. Staff was extremely helpful with storing luggage after we arrived before the check-in time and left the city after the check-out time. There is no AC or ceiling fan, but the room was comfortable with the window open.

4/10 Poor

Couple and kids, London, UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The front desk staff was great, very friendly and helpful, and the hotel is very nicely located, just a few yards from a playground for the kids, from supermarkets and from several restaurants. Nevertheless, I would definitely stay there again: our room was clean, but there was loads of dust on top of the wardrobe, which flew all over the place and made a huge mess when I put a backpack there. On one of the days, the room simply was not cleaned, despite the "please make up my room" sign being up. For some reason, the cleaners would consistently leave just two or three towels in the room - we were in four guests, so I had to request towels at the front desk. Had it happened once or twice, I wouldn't have minded, but this happened EVERY DAY. On one of the days the lift was not t working, which was a nuisance, since we travelled with small kids. And there was no mini-bar in the room, which was also disappointing. Now, what was REALLY bad was the wi-fi. There was NO WAY you can use their wi-fi. Most complicated, unreliable and slow hotel wi-fi I have ever seen.

10/10 Excellent

Veronica, Cupar, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good area & helpful, friendly staff
Good situation, close to nice restaurants (we particularly enjoyed the San Marino) and in a quiet neighbourhood. Easy reach of the underground station too. The staff were very pleasant and helpful. All in all a good stay. We chose this because of the Mondrian look of the outside and internal views of the hotel. Nice!

10/10 Excellent

Claire, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, Harribo on the pillows
The hotel was great, the staff were all ready friendly and helpful. Instead of pillow chocolate/mints they had pillow Harribo which is alwaya a good thing.

6/10 Okay

Laura S

Liked: Cleanliness, room comfort
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Staffs in the front desk are friendly. You can pArk your car on the street in front of the hotel. Within 3 minute walk, there is a medium-sized supermarket. Within 5-10 minute walk, there is a subway station. The guest room is clean. Free WIFI is also offered.

6/10 Okay

Caprice, Grand Junction

Liked: Cleanliness
Disliked: Staff & service
There was a big mix up with our reservation. The front desk man confused who was checking in and how long everyone was staying. It caused a lot of stress. However, I must say, the staff was friendly and helpful. The hotel is quaint and clean, but had a bit of a hostel feel. It wasn't too noisy, though.

8/10 Good

jshah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Room was small but clean and quiet. The neighborhood is pleasant and close to public transportation. I would have liked more amenities in the room, like a hot water kettle or coffee maker, but for the price, I was satisfied with my stay. The front desk personnel were friendly and helpful. I would recommend this hotel to other people.

6/10 Okay

Verified traveller

6/10 Okay

Patrick, USA

Liked: Cleanliness, property conditions & facilities
You can hear your neighbors
My room was spacious and clean, the service was good for the most part, had basic amenities, and the neighborhood is pretty residential.