"I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for ... " More
30 Jul 2022 by HIBW
Dear Cinthya Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again. Many greetings from Bern Your team from Holiday Inn Bern Westside
11 Jun 2024 by hibw
Lieber PatrickNachträglich Herzlichen Glückwunsch zu Ihrem Geburtstag und alles Gute für Ihre Zukunft!Zudem ganz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüssen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herzliche GrüsseEric AhrendGeneral Manager
7 Jun 2024 by hibw
Lieber RolandTausend Dank für Ihr wundervolles Feedback, über das sich das gesamte Team sehr gefreut hat. Schön, dass wir Sie von unserem Hotel überzeugen konnten. Hoffentlich sehen wir uns bald wieder!Herzliche GrüsseEric AhrendGeneral Manager
13 Mar 2024 by hibw
Liebe NadineGanz herzlichen Dank für die schöne Bewertung, über die sich all unsere Mitarbeiter sehr gefreut haben. Gern würden wir Sie erneut bei uns begrüssen und hoffen daher, dass wir bei Ihrer nächsten Reise wieder Ihre 1. Wahl sein werden.Herzliche GrüsseEric AhrendGeneral Manager
19 Feb 2024 by hibw
Lieber FelixDas gesamte Team sagt „herzlichen Dank“, dass Sie nach Ihrer Rückkehr an uns gedacht und unser Hotel so nett bewertet haben. Wir freuen uns über Ihren gelungenen Aufenthalt und würden Sie gerne ein weiteres Mal herzlich willkommen heissen.Herzliche GrüsseEric AhrendGeneral Manager
12 Feb 2024 by hibw
Dear SamuelThank you very much for your positive review! We are very happy that you enjoyed your stay with us and that our team was able to afford you a pleasant and memorable time / stay. We are looking forward to welcoming you back soon. Best regardsEric AhrendGeneral Manager
28 Nov 2023 by hibw
Lieber UrsHerzlichen Dank für Ihre Rückmeldung. Unser Team freut sich sehr, dass Sie sich für unser Hotel entschieden haben und im Anschluss an Ihren Aufenthalt so positiv bewertet haben. Wir würden Sie gern erneut von unserem Hotel überzeugen und freuen uns schon jetzt auf Ihren Besuch.Herzliche GrüsseEric AhrendGeneral Manager
Holiday Inn BERN-WESTSIDE, an IHG Hotel offers its guests a full-service spa, a steam room, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 11 meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn BERN-WESTSIDE, an IHG Hotel. For a fee, parking is available. This 4-star Bern hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Holiday Inn BERN-WESTSIDE, an IHG Hotel offers 144 air-conditioned accommodations with washers/dryers and a safe. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
1 – On-site family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a steam room and a children's pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.