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 Bern •1 Room
 Bern • 1 Room
Book online or call 09 725 22 184 Phone Number

Hotel Restaurant Goldener Schlüssel Bern

3.5-star property
Rathausgasse 72, Bern, BE 09 725 22 184
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4.3 out of 5
Very good!
See all 54 ebookers Reviews

Points Of Interest

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Comfort Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Restaurant Goldener Schlüssel Bern. During your stay, you're just a quick walk from Zahringerbrunnen. Features include free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Zahringerbrunnen and Bern Clock Tower
  • Dogs welcome for a fee

Hotel Restaurant Goldener Schlüssel Bern ratings based on 54 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Restaurant Goldener Schlüssel Bern

Everyone (33) Couples (9) Family (1)
4 out of 5

Posted by on 2 Aug 2023

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Comment from Hotel Management

22 Aug 2023 by Brigitte Reception

Thank you for your good feedback. We are happy to see it.

4 out of 5

Posted by on 17 Nov 2019

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4 out of 5
Das Hotel ist sehr zentral gelegen. Das Zimmer hat alles was man braucht nur die Matratze war für mich zu weich. Das Frühstück bietet eine gute Auswahl aber hat noch Potential nach oben. Für eine Nacht aber tiptop in diesem Hotel.

Posted by on 19 Apr 2024

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5 out of 5

Posted by on 5 Dec 2023

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5 out of 5
Sehr zentral.

Posted by on 27 Nov 2023

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Comment from Hotel Management

30 Nov 2023 by Amélie Mayr/Praktikantin, Front Desk

Guten Abend Nico, Herzlichen Dank für deine positive Rückmeldung. Wir hoffen dich bald wieder bei uns begrüssen zu dürfen. Mit freundlichen GrüssenAmélie Mayr, Front Desk

3 out of 5
Aufenthalt OK, sehr kleine Zimmer, sauber, super Lage, leider war die Bedienung am Frühstück sehr unfreundlich und das kalte Rührei vom Vorabend.

Posted by on 23 Nov 2023

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Comment from Hotel Management

27 Nov 2023 by Samuel

Lieber Gast, danke für die Rückmeldung. Wir arbeiten stetig daran, unsere Dienstleistungen zu verbessern.

5 out of 5
Super . Bien situé . Propre . Petit dej excellent

Posted by on 23 Nov 2023

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Comment from Hotel Management

23 Nov 2023 by Reception

Merci, pour votre Feedback! Nous sommes heureux que vous ayez apprécié.

4 out of 5
Das Hotel ist sehr gepflegt und das Personal sehr zuvorkommend. Einziger Kritikpunkt ist der Lärm aus der Gasse. Aber immerhin gabs Oropax :-)

Posted by , from Seewen on 16 Sep 2023

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Comment from Hotel Management

28 Sep 2023 by Brigitte Tellenabch, Reception

Liebe MartinaHerzlichen dank für Ihre Rückmeldung. Es freut uns das sie einen schöne Aufenthalt hatten. Es ist so wir sind in einer belebten Gasse. Wir habne auch Zimmer auf die Hof Seite, diese sind etwas weniger vom lärm betroffen.Freundliche Grüsse

4 out of 5
Einfaches Zimmer, alles vorhanden

Posted by on 30 Aug 2023

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Comment from Hotel Management

30 Aug 2023 by Alexandra Hagi, front desk

Dear PaulusThank you for your kind feedback.Best regards from Bern

5 out of 5
Sympathisches Hotel mitten in der Stadt. Preis - Leistung ist top.

Posted by on 15 Aug 2023

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Comment from Hotel Management

15 Aug 2023 by Alexandra Hagi, front desk

Dear ValentinaThank you very much and we are happy that you appreciate your stay.Best regards from Bern

About the Hotel Restaurant Goldener Schlüssel Bern

Location Rathausgasse 72, Bern, BE 3011

Property Features

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Restaurant Goldener Schlüssel Bern. For a fee, parking is available. This 3-star Bern hotel is smoke free.

  • 34 guestrooms or units
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bern (ZDJ-Bern Railway Station) (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Restaurant Goldener Schlüssel Bern offers 34 accommodations with a safe and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Bern hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Free extra futon mattress
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.

Restaurant – On-site restaurant.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Free bicycles on site
  • Hiking/biking trails nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 6:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets: CHF 15.00 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Front desk opens daily at 6:30 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 4
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 22.5 per day
  • Pet fee: CHF 15.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Restaurant Goldener Schlüssel
  • Hotel Restaurant Goldener Schlüssel Bern
  • Restaurant Goldener Schlüssel
  • Restaurant Goldener Schlüssel Bern
  • Hotel Restaurant Goldener Schlüssel Bern Bern
  • Hotel Restaurant Goldener Schlüssel Bern Hotel
  • Hotel Restaurant Goldener Schlüssel Bern Hotel Bern

You should know

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.