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Hartsfield Manor

4.5 star property

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Photo gallery for Hartsfield Manor

Exterior
Reception
Property grounds
Lobby lounge
Junior Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Room service
  • Bar

Explore the area

Map
Sandy Lane, Betchworth, England, RH3 7AA
  • Surrey Hills
    ‪19 min walk‬
  • Pfizer UK
    ‪5 min drive‬
  • Box Hill
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room Single Use, 1 Large Single Bed

Standard Double Room Single Use, 1 Large Single Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room Single Use, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Annex Building

Standard Double Room, Annex Building | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, Annex Building

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room Single Use, 1 Double Bed, Garden View

Superior Double Room Single Use, 1 Double Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room Single Use, 1 Double Bed, Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, Garden View

Superior Double Room, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Annexe Garden Terrace)

Double Room (Annexe Garden Terrace) | Premium bedding, in-room safe, desk, laptop workspace

Double Room (Annexe Garden Terrace)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lodge Building

Standard Double Room, Lodge Building | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, Lodge Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Reigate Manor

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
4.0 out of 5, Very good, (431)
The price is €110
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Reigate Manor

About this property

Hartsfield Manor

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hartsfield Manor offers 50 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hartsfield Manor. During your stay, you'll be within walking distance of Surrey Hills. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekends for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Just a 2-minute drive from Surrey Hills and a few minutes from Betchworth Park Golf Club
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and a garden are also featured at the luxury Hartsfield Manor. Self parking is free.

This 4.5-star Betchworth hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekends from 8:00 AM and 10:00 AM.
On-site venue – This restaurant specialises in British cuisine.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Czech, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekend English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 16 May 2025 to 16 May 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.00 per person
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Vere Venues Hartsfield Manor
Vere Venues Hartsfield Manor Betchworth
Vere Venues Hartsfield Manor Hotel
Vere Venues Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel Betchworth
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Betchworth Surrey UK
De Vere Venues Hartsfield Manor
Hartsfield Manor Hotel
Hartsfield Manor Betchworth
Hartsfield Manor Hotel Betchworth

Hartsfield Manor Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 222 out of 512 reviews
Rating 8 - Good. 193 out of 512 reviews
Rating 6 - Okay. 52 out of 512 reviews
Rating 4 - Poor. 27 out of 512 reviews
Rating 2 - Terrible. 18 out of 512 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Terrance

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have used this hotel for a few years for when I am working in the area and it is always an enjoyable stay. Room was lovely with an upgrade to a room with a door to the garden and the food was always good during the stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

10/10 Excellent

Talbot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stopover.
Nice location for a stopover. Historic building with views of the rolling grounds. Rooms are small with thin walls but well appointed. Dinner in the bar was ok but tables were in short supply and the Cesar salad lacked flair. The restaurant had a two course menu but this didn't work for me as only needed a single course.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay!
Stayed 2 nights in Aug 2024

2/10 Terrible

LAUREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience was so bad that we checked out after 1 night and asked for a refund for the next night. The outside of the main building and grounds are beautiful, but the rest of our experience was too awful to stay. -After we used the toilet once (not doing anything abnormal there) it blocked. They said there is no handyman on Sundays so it couldn't be fixed. It's mad a 4star hotel couldn't call one out. We had to use the toilet of another room in the building. We didn't want to move to a different type of room as specifically booked this room category as it opens onto the grounds - that is what we came for! -The food at dinner was so bad that we had to order breakfast from ubereats as we did not want to risk eating there again. All radiators were off in the dining room and one window was wide open, so we ate in winter coats - it was like they make no effort unless there is a wedding. -The radiators in the room went off even though it was very cold -Neither of their wifi options worked in the annex- clearly it was coming from the main building and there was no working router in the annex. We reported this multiple times and nothing was done. -They advertise smart tvs in their website but they were old tvs with only youtube -The bath was filthy -Telephone intermittently didn't work -At 10am, despite the do-not-disturb sign, staff knocked on the door and came in, waking me -Despite all these problems, we were only offered a free meal, no refund for the night we stayed.
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property in beautiful grounds
Very nice property in lovely grounds. We had a room in an annex which was fine and probably a little quieter than the main house as there was a wedding on. The room had a very nice private patio area outside but we weren’t able to use as the weather was so wet. The service at the bar was poor probably because of the wedding. Similarly the restaurant was dead - we were the only people dining - again likely to be due to the wedding. Food was good. Had we known there was a wedding on we probably would not have stayed. May pay to ask about weddings if you are considering staying here..,
Stayed 1 night in Sep 2024

8/10 Good

Juliana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Large grounds, free and plenty carpark, gym.
Stayed 1 night in Sep 2024

6/10 Okay

Padmini Paumben

Liked: Property conditions & facilities, room comfort
Hi i wasn't happy with the lodge room as it's was very dirty so i rang reception and sent 2 lovely ladies to check after that they were happy to change my room to manor hotel,the young girl asked the reception lady to change my room to manor hotel also i mentioned to her that i made a mistake booked in lodge as manor hotel last time i stayed was nice and clean and same price despite i told her and the kind young lady asked her too to change my room to manor hotel but she didn't . She booked me in room 51 which was not a nice thing to do and the corridor floor in room 51 was smelly of urine and outside when i opened my window smelly poo of horses so i wasn't happy at all with that reception who booked me in yesterday at 2 pm as she didn't gave me a room in manor house i was paying the same amount £154 for the room in that hotel and also the young lovely lady who was sitting at the back said it is not very busy tonite . She was very kind and helpful but the reception lady wasn't friendly ,kind or helpful to me .
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tom

Stayed 1 night in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Luke

Stayed 1 night in Jul 2024

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely grounds made it a restful stay. Comfortable room with lots of amenities. Delicious dinner and wide variety at breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful manor with gorgeous grounds and nature, but no fridge/ microwave/ no A/C. And the train station, Betchworth, had no live person, no Ubers or Taxis. My cellphone didn't work in the area, so I had to walk to a house across from the station. Thankfully, a college student was home and was able to drive me to the manor. Otherwise, I honestly don't know how I would have gotten to the Manor.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Patty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful find so close to the airport. The manor is beautiful. Staying here and having delicious meals was a wonderful alternative to staying at an airport hotel. Perfect way to end our trip!
Stayed 1 night in Mar 2024

10/10 Excellent

Chels

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Shayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
I have learned something from this experience which is to always check whether there's a function on or not as I am sure the poor service was due to not enough staff to handle both function and private guests. Maybe it's the same anywhere? The restaurant was not open (because of the wedding) so I can't comment on food. I was not made aware of the function at time of booking but in future I'll ask. My visitors and I had to wait over half hour for tea in the lounge on arrival and then were told to pay at the (unmanned) bar rather than given an option to put it on the room bill. The room was pokey with some very odd features but comfortable enough and thankfully soundproof from the function. I ordered room service breakfast for the morning after the wedding which arrived 1/2 hour late and without any butter. I was horrified to find my bed unmade and breakfast stuff still in my room on my return late that same day. I was then questioned about whether I wanted certain items ie. serviette taken away when they did come (I think with a degree of sarcasm). I was told that the bed wasn't due to be made but I'm not sure what was meant by this as it was made the previous day. All in all the service was poor which may or may not have been the case without the function. I think that with this (and possibly other similar) hotel(s), you pay for the old building and the grounds and not the service.
Stayed 3 nights in Apr 2024