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Waterloo Hotel Lodge

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Waterloo Hotel Lodge

Deluxe Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets
Reception hall
Spa
Bar (on property)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Hot tub
  • Bar
  • Pool
  • Room service

Explore the area

Map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Conwy Valley Railway Museum
    ‪9 min walk‬
  • Eryri National Park Visitor Centre
    ‪10 min walk‬
  • Betws-Y-Coed Golf Club
    ‪12 min walk‬

Room options

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 2 Single Bunk Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Tyn-y-Coed Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (111)
The price is €82
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Tyn-y-Coed Hotel

About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Waterloo Hotel Lodge offers 44 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free toiletries and fans. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
The breakfast at Waterloo Hotel Lodge gets high marks from our customers. During your stay, you're just a quick walk from Lledr Valley. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, meeting rooms and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lledr Valley and 9 minutes on foot from St Michael's Church
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Bar1815 – This restaurant serves lunch and dinner. A children's menu is available.
Bridge Restaurant – This restaurant serves breakfast and dinner. Open selected days.
Room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 399 out of 651 reviews" "
Rating 8 - Good. 181 out of 651 reviews" "
Rating 6 - Okay. 50 out of 651 reviews" "
Rating 4 - Poor. 16 out of 651 reviews" "
Rating 2 - Terrible. 5 out of 651 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, great location for exploring the area. Would definitely stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Superior family room was wonderful had everything we needed was comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for a shabby motel type room
Our so-called Luxury twin room lodge was surprisingly shabby and in need of renovation. Considering we were charged over £200/night I feel robbed! Everything at the hotel is outdated and not well kept. The grounds need smartening up and the exteriors of the lodges should have been painted 2 years ago. Our bathroom was tiny and outdated with a dirty shower curtain. The towels were old and small. The bathroom window though frosted only had a net up. I’m sure upper bodies are visible, privacy issue. Hard to read the radiator valve settings as they were paint splashed (but not recent paint!) Pool complex staff were friendly but the place could do with a facelift. Restaurant menu quite limited. Food adequate but nothing special. Lodge windows running within condensation even after using bathroom extractor and opening windows. Felt a bit damp and run down. Location was convenient for us but our luxury lodge lacked creature comforts and any charm, so didn’t feel like a great location for couples long weekend away.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a night stay on motorcycles. Twin lodge room was setback from the road & we could park the bikes outside the room. The room was everything we needed after a 6hr journey. The staff were nice & it was a short walk into town. We didn’t eat in the hotel because we wanted to stretch our legs. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay at the Waterloo staff are friendly and proffesional, the Spa and breakfast were excellent. The only thing that let this hotel down was no heating throughout the night in our Superior Lodge and after a late cold night at Fear Fforest it was impossible to get warm. Presume the heating must be on a timer as 2 out of 3 radiators came in in the morning. Such a shame because the lodge itself was lovely.
Stayed 1 night in Oct 2024

6/10 Okay

Sue

Travelled with partner
Liked: Staff & service
Stayed in a lodge, liked being away from main hotel and parking outside the door. Great location far enough from the centre but easy walkable to local amenities. Did not find the room a comfortable place to spend any time in but great as a base if you plan to be out and about most of the time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive bar, good staff, good food
Stayed 3 nights in Sep 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall a very pleasant stay - ease of access, quality of food was excellent, staff were courteous and attentive, room was clean and functional.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ben

Gym and pool was great
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and efficient at both check in and bar. Room was clean and comfortable and had everything we needed. Had an excellent meal served in the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always Good
I love this hotel and stay every time I have a race in snowdonia. Staff are always great as are the rooms. This time around however, Lodge 37, was very cold and the radiator wouldn’t come on. Another thing was the fan in the bathroom, is is so loud and you can’t turn it off
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the lovely warm towels on the towel bar. However, the toilet location is very snug. All in all, very nice & would love to return
Stayed 1 night in Sep 2024

10/10 Excellent

Ellanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean place to stay with fab facilities on site.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

PHIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Lovely setting of hotel in the countryside. All areas well maintained, comfortable and relaxing. Staff very helpful. A big plus, having Wrexham Lager on draft!!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff very friendly and helpful. Free parking at venue. Good gym and pool and spa facilities. Breakfast was good . Room was clean and spacious. Near to mountains of Snowdonia.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Rooms clean & comfortable. Hotel ideally situated with nice views in the area. Food was absolutely amazing. Highly recommend
Stayed 1 night in Sep 2024

10/10 Excellent

K K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024