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Biarritz Océan Résidence Hôtelière

4.0 star property

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Photo gallery for Biarritz Océan Résidence Hôtelière

Terrace/patio
Reception
Flat-screen TV
Front of property
City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Outdoor space
  • Free WiFi

Explore the area

Map
10 rue Etienne Ardoin, Biarritz, Pyrenees-Atlantiques, 64200
  • Gare du Midi
    ‪2 min walk‬
  • Casino Barriere
    ‪5 min walk‬
  • Cote des Basques
    ‪15 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪8 min drive‬

Room options

View all photos for Standard Apartment

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Standard Apartment

  • 45 sq m
  • Studio
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Apartment, Garden View

In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Apartment, Garden View

  • 45 sq m
  • Studio
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Biarritz Océan Résidence Hôtelière

Residence in Biarritz, near Cote des Basques
Along with dry cleaning, this smoke-free residence has a library and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Biarritz Océan Résidence Hôtelière offers 29 accommodations with a safe and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Biarritz residence provides complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Biarritz Océan Résidence Hôtelière, you're just a quick walk from Gare du Midi. You'll find features such as free WiFi in public areas, plus dry cleaning service and a library.
  • Free WiFi
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Steps from Gare du Midi and 15 minutes on foot from Cote des Basques
  • Cats and dogs welcome for a fee
As a guest of Biarritz Océan Résidence Hôtelière, you'll find a library, a terrace, and multilingual staff. WiFi is free in public spaces. Biarritz Océan Résidence Hôtelière also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby.

This 4-star Biarritz residence is smoke free.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free cot

Food and drink

  • Electric kettle
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Bathtub or shower
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Free newspapers in lobby
  • Iron/ironing board on request
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 29 units
  • 4 floors
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property's front desk is open during the following times:
  • Monday - Sunday: 7:30 AM - 11:30 AM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Biarritz Ocean Hoteliere
Biarritz Océan Résidence Hôtelière Biarritz
Biarritz Océan Résidence Hôtelière Residence
Biarritz Océan Résidence Hôtelière Residence Biarritz
Biarritz Océan Résidence Hôtelière House
Océan Résidence Hôtelière House
Biarritz Océan Résidence Hôtelière
Océan Résidence Hôtelière

Biarritz Océan Résidence Hôtelière Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 212 reviews
Rating 8 - Good. 93 out of 212 reviews
Rating 6 - Okay. 30 out of 212 reviews
Rating 4 - Poor. 10 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vicente, santa barbara

Liked: Cleanliness, property conditions & facilities
Great place to stay, a little noicy but a good place overall. I would recommend it.
Stayed 3 nights in Jul 2024

6/10 Okay

BERTRAND

Travelled with pets, Travelled with partner
Liked: Cleanliness
The property is a nice 3 star but clearly not a 4 star as posted on the building. We enjoyed the fact that it was an apartment, although a little outdated. However, no A/C. Its downtown location is perfect to walk to the beach, market and shopping areas.
Stayed 2 nights in Jun 2023

8/10 Good

Christina

Stayed 4 nights in Oct 2022

4/10 Poor

CAM, Uk

Travelled with family
Disliked: Amenities
Wet disappointed with this property, not cheap and room in very bad condition. Cleanliness was very regular. Staff was very friendly. Would recommend other places in Biarritz.
Stayed 1 night in Jul 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location easy walk to restaurants Dog friendly
Stayed 1 night in Dec 2018

6/10 Okay

David

Liked: Staff & service, room comfort
Dog friendly. Good location, great restaurants nearby
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, needs updating.
Nice central location to walk around Biarritz, but tired rooms and moderate comfort. Not bad for the price, but not great.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Good location but very self service
No one came around to give fresh towels, no air conditioning so very hot in the room (went in August). Check out was at 10am and you had to clean up room and take out trash yourself. Beds just ok. Good price and good location.

10/10 Excellent

Elly, Southsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling with a baby so this met our needs perfectly

8/10 Good

Bernadette, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biarritz Beach Hotel
Lovely hotel that is close to the beach and shops and restaurants, perfect for a getaway as so close to everything and the staff are very nice and friendly!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Superb stay in biarritz
3 nights in Biarritz, was a lovely stay in a brilliant location and only a 5 minute walk from the beach.

8/10 Good

Firefly, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable with great location
Good choice for central Biarritz and no car needed. Rooms are good size and comfortable.

2/10 Terrible

David, Peterborough

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel in need of up dating, kitchen would not cook in it. Rust on corner of the wall strip light not clean, floor tiles have cracks in ,moved out a day early could not cancel on the day had to pay for 3 night stay .

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Good central location but balcony looked out onto road which is a bit noisy from constant traffic.

8/10 Good

Jordan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel close to town.
This hotel was better than even we were expecting. We expected a hotel room only to find when we arrived that we had a full apartment with fully equipped kitchen, bedroom, separate bathroom and toilet and a separate living area with it's own balcony. Very comfortable and good service all round, and only a 5 minute walk from town and the bus stop to the airport. May not be preferable for those looking to be closer to the beach, although it's still only a 10-15 minute walk away - for everyone else, this place is a winner.

6/10 Okay

Jeremy, Austin, TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with simple comfort
First, this is not a proper hotel. It is an apartment/studio rental place that is very simple. If you check-in during lunch time or after 8 pm you have to call a number to get access to the building which we did not know about. It was a little bit of a pain. There is not really good parking on-site but they do have a couple spaces for a fee and you must reserve them in advance. I thought the room was comfortable enough but it felt like it needed a deep clean along with a full remodel. All the furniture was old and the room felt worn. The location is excellent and right in the center of Biarritz.

10/10 Excellent

Laura, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city/beach stay
This residence is located within 5 mins of the main hubs of the town and the main beach, ideal situation.

6/10 Okay

Anjie, Vancouver,BC

Liked: Cleanliness, staff & service
Good experience
Great location, if you don't like the walk book closer to beach. I loved that it was a kitchen unit and we cooked breakfast and made our lunches. The hotel doesn't have air conditioning and in summer months it gets hot. We requested portable fan and the staff was able to find one.

10/10 Excellent

Mrs D, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff and cleaning to a very high standard. Not far to walk to the beach. The apartment was suitable for adults with two children. The second bedroom was very small so not so suitable for older children and teenagers. Biarritz isn't the cheapest place around so the hotel may seem expensive but is in keeping with the prices in the area.

10/10 Excellent

Mrs D, cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Lovely
Although the reception doesn't open until 4pm this has to be one of the cleanest most comfortable friendly hotels. Room cleaning is daily and nothing is too much trouble. The surrounding area is first rate with beautiful municipal beaches available to all. With designer shopping, surfing and lovely bars and restaurants plus beaches full of families with no arcades. This is one of the best spots ever it also has the plus factor of amazing tides and surfing.

10/10 Excellent

Busy retirees

Liked: Cleanliness, staff & service, room comfort
Retired Travellers
Everything was great here, especially the staff. Highly recommended.

10/10 Excellent

Hollyhedge

Liked: Cleanliness, staff & service, room comfort
Excellent
The situation and value for money could not be better.

10/10 Excellent

Busy retirees

Liked: Cleanliness, staff & service, room comfort
Retired travellers
This establishment has set a high standard that others will struggle to match. Great location. Comfortable and generously equipped room. Staff extremely helpful and courteous. They charge about 12EU per day for under cover parking but we were able to park in the street at front over the weekend for free and overnight on our 3rd day. Room was serviced each day. The only extra we would like is a washer dryer. Very, very impressed.

10/10 Excellent

Peter, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for town centre and beach
We were very satisfied and thought it good value at the rate we paid in March as Biarritz accommodation can be expensive. Limited staffing hours on reception may be an issue for some who need assistance/information but was not for us, but we do travel often in France and can get by in French. There is some very limited pay parking at the hotel and street pay parking outside, plus underground pay car parks very close. The hotel is in a respectable area, on a side street just off the town centre and very convenient for numerous bars, shops and restaurants, and the beach also.