"Unbelievable hotel with amazing staff, service and food beyond compare. There is some construction on the outdoor pool which is closed until June or ... " More
15 May 2018 by Hôtel du Palais
Dear guest, Thank you very much for your kind review ! Best regards,
25 Mar 2024 by Amandine, Guest relation Director
Dear guest,Thank you for relaying the most positive feedback of your recent stay at the Hotel du Palais. It was likewise a pleasure for our team to deliver the best care and attention throughout your stay.It is heartening to hear that you perceive the Hotel du Palais as more than just a hotel; we aim to provide an immersive and extraordinary experience for our guests, and we are thrilled that we succeeded in creating lasting memories for you.Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future.Best regards,Amandine Lalanne-clauxGuest relation Director
17 May 2018 by Hôtel du Palais
Cher Hôte, Nous vous remercions vivement pour votre note ! Cordialement
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 5-star Biarritz palace is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
La Terrasse – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner.
Le Sunset – This poolside restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Salon – Overlooking the ocean and garden, this café specialises in French cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
La Rotonde – Overlooking the ocean, this restaurant specialises in French cuisine and serves brunch and dinner. Open daily.
Le Bar Napoleon III – On-site bar. Open daily.
24-hour room service is available.
An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.