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Hotel Plaza Biarritz Plage - Handwritten Collection

4.0 star property

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Photo gallery for Hotel Plaza Biarritz Plage - Handwritten Collection

View from property
Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains
Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains
Front of property – evening/night
Beach nearby, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
10 Avenue Edouard Vii, Biarritz, Pyrenees-Atlantiques, 64200
  • Casino Barriere
    ‪2 min walk‬
  • Biarritz Aquarium
    ‪11 min walk‬
  • Cote des Basques
    ‪16 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Ocean View

Deluxe Room, 1 Double Bed, Ocean View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Ocean View

  • 17 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Connecting Rooms

Superior Room, Connecting Rooms | Minibar, in-room safe, desk, blackout curtains

Superior Room, Connecting Rooms

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Hotel Plaza Biarritz Plage - Handwritten Collection

Family beach fun near Casino Barriere
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Change of towels is available on request
Hotel Plaza Biarritz Plage - Handwritten Collection offers 69 accommodations with minibars and a safe. 32-cm LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Biarritz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Plaza Biarritz Plage - Handwritten Collection, you're just a quick walk from Biarritz City Hall. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Casino Barriere and Grand Beach
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Plaza Biarritz Plage - Handwritten Collection. Parking is available for a fee.

This 4-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Plaza Biarritz Plage - Handwritten Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-cm LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 25 for adults and EUR 0 to 0 for children
  • Uncovered self-parking fee: EUR 25 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Biarritz Centre Plaza
Mercure Hotel Biarritz Centre Plaza
Accor Biarritz Centre Plaza
Mercure Biarritz Centre Plaza Hotel Biarritz
Mercure Biarritz Centre Plaza Hotel
Accor Biarritz Centre Plaza
Mercure Biarritz Centre Plaza
Hotel Plaza Biarritz – Handwritten Collection
Hotel Plaza Biarritz Plage Handwritten Collection
Hotel Plaza Biarritz Plage - Handwritten Collection Hotel
Hotel Plaza Biarritz Plage - Handwritten Collection Biarritz

Hotel Plaza Biarritz Plage - Handwritten Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 356 reviews
Rating 8 - Good. 166 out of 356 reviews
Rating 6 - Okay. 42 out of 356 reviews
Rating 4 - Poor. 9 out of 356 reviews
Rating 2 - Terrible. 4 out of 356 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Niamh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very sweet and extremely helpful. Such lovely people Would recommend 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Kind and very helpful staff
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No restaurant
This hotel is listed as having a restaurant. It does NOT
Stayed 1 night in Apr 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at mercure
Excellent stay lovely hotel in a central location service good.
Stayed 3 nights in Apr 2024

2/10 Terrible

Donald

Disliked: Staff & service, property conditions & facilities
The personal we’re not friendly. Upon check in the other couple were given an upgrade at no additional cost. When my wife asked the receptionist was it possible to get an upgrade as welll she was very short with my wife saying she would have to check with the manager. We went to our room which was very small the phone wrang and my wife answered and was told an upgrade was not possible and hung up. Rude people! Never stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beside the seaside
Great location, near beach and restaurants, and helpful staff. The building itself is an art deco gem and the rooms have the same style.
Stayed 3 nights in Aug 2023

8/10 Good

Gigi

Stayed 1 night in Aug 2023

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Mercury Biarritz was in a perfect location. Everything was within walking distance. The hotel was very clean, beds were very comfy. The staff at the front desk were very friendly and helpful!
Stayed 1 night in May 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a city break
Great for a 3 day city break as a couple. Perfect location, excellent breakfast.
Stayed 3 nights in May 2023

10/10 Excellent

grace

Travelled with family
Liked: Staff & service, property conditions & facilities
super good location，close to everything，nice staff，clean room and comfort bedding.
Stayed 1 night in May 2023

10/10 Excellent

justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views overlookng the Atlantic are awesome. The restaurants and shops are 2 minutes walk, cant wait to go back.

8/10 Good

Sami

Stayed 1 night in Oct 2022

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area around hotel and staff were very friendly. Very good location.
Stayed 1 night in Sep 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sidonie

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

ANTONIOS

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay when the air-conditioning can be used
The hotel is in a great location. It is clean and well equipped. The staff are friendly and helpful with excellent English. Our only discomfort was no air-conditioning. The temperatures were quiet high during our stay and we would have likedxto have used the air-conditioning, especially at night. Apparently the hotel's system was still on winter mode and so the cooling could not be used. This meant we had three bad nights of sleep. We were either too hot with the doors to the balcony open or kept awake by the revellers below.
Stayed 3 nights in May 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very central and is decorated in an Art-Deco style. Rooms are clean and comfortable although the air conditioning is not very powerful. Staff were pleasant and extremely helpful .
Stayed 3 nights in Apr 2022

8/10 Good

Chua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good loaction with great breakfast.
The room is spacious and the breakfast selection is good. The staff is attentive.
Stayed 2 nights in Jan 2022

2/10 Terrible

Arturo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel lost my laundry. Said they couldn’t ship to Paris because 4 days wasn’t enough time.
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located near beach and shops. Rooms updated by recent refurbishment in a old art deco style and were nice and clean. Superior room is good size. Sound proofing is not great and breakfast is a bit plain
Stayed 2 nights in Jul 2021

10/10 Excellent

ANINDIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experiences at thd stay !!
Stayed 2 nights in Jun 2021

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large rooms, great location
Lovely large room, great large comfortable bed, efficient aircon, great location. Art deco vibe. Would definitely stay here again.
Stayed 3 nights in Jul 2020