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Résidence Victoria Surf

2.0 star property

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Photo gallery for Résidence Victoria Surf

Studio, Balcony, Sea View | Terrace/patio
Fridge, microwave, oven, stovetop
Studio, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets
On the beach
Studio, Balcony, Sea View | Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Outdoor space
  • Housekeeping
  • Pet-friendly
  • Kitchen

Explore the area

Map
21 Ter Avenue Edouard VII, Résidence Le Victoria Surf, Biarritz, 64200
  • Grand Beach
    2 min walk
  • Casino Barriere
    4 min walk
  • Arty Art Deco
    6 min walk
  • Biarritz (BIQ-Pays Basque)
    10 min drive

Room options

View all photos for Studio, Sea View

Studio, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio, Sea View

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, City View

Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio, City View

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, Balcony, City View

Studio, Balcony, City View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio, Balcony, City View

  • 27 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, Balcony, Sea View

Studio, Balcony, Sea View | Soundproofing, iron/ironing board, free WiFi, bed sheets

Studio, Balcony, Sea View

  • 27 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, Sea View

Apartment, Sea View | Terrace/patio

Apartment, Sea View

  • 54 sq m
  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Résidence Victoria Surf

Family-friendly fun at the beach, with seasonal outdoor pool
This smoke-free aparthotel features self parking, a seasonal outdoor pool and a children's pool. Additionally, a library, tour/ticket assistance and multilingual staff are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and an espresso maker. Housekeeping is available once per stay.
Résidence Victoria Surf offers 60 accommodations with espresso makers. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Biarritz aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 110-cm flat-screen televisions come with digital channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site.
During your stay at Résidence Victoria Surf, you're just a quick walk from Grand Beach. Enjoy features like a seasonal outdoor pool, a library and self-parking (surcharge). This budget aparthotel has 60 apartments over 11 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, tour or ticket assistance and luggage storage
  • Steps from Grand Beach and 3 minutes on foot from Biarritz City Hall
  • Pets welcome for a fee (restrictions apply)
Résidence Victoria Surf offers its guests a seasonal outdoor pool and a children's pool. A library, a terrace, and multilingual staff are also featured at the family-friendly Résidence Victoria Surf. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Biarritz aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Beach

  • On the beach

Pool/Spa

  • Pool loungers
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 10 per night)
  • Limited on-site parking

Family friendly

  • Childcare (surcharge)
  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with digital channels
  • Library

Outdoor areas

  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Heating

Pets

  • Pet friendly
  • Fee: EUR 7 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 11 floors
  • 60 units
  • Soundproofing

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to noon and 2-8 PM on Saturdays and 8 AM to noon on Sundays.

Access methods

Staffed front desk

Pets

  • Pets: EUR 7 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10 per night
  • Pet fee: EUR 7 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.
  • Pool access available from 9:00 AM to 8:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Maeva Victoria Surf
Maeva Victoria Surf Biarritz
Residence Maeva Victoria Surf
Residence Maeva Victoria Surf Biarritz
Résidence Victoria Surf House Biarritz
Résidence Victoria Surf House
Résidence Victoria Surf Biarritz
Résidence Victoria Surf
Résidence Victoria Surf Aparthotel Biarritz
Résidence Victoria Surf Aparthotel
Victoria Surf Biarritz
Résidence Victoria Surf Biarritz
Résidence Victoria Surf Aparthotel
Résidence Victoria Surf Aparthotel Biarritz

Résidence Victoria Surf Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 109 reviews" "
Rating 8 - Good. 47 out of 109 reviews" "
Rating 6 - Okay. 18 out of 109 reviews" "
Rating 4 - Poor. 5 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Shenae

Travelled with family
Disliked: Amenities
The area is amazing. The apartment was nice but on the street side so very loud. You need to keep door open though cause it would get hot and there was no fan. There was construction going on so that got loud at around 9:15 in the morning. The elevators were very frustrating. The management company staff was really nice though.
Stayed 2 nights in Oct 2023

10/10 Excellent

Viktoriia, Moscow

Liked: Cleanliness, amenities, property conditions & facilities
Ок
Stayed 5 nights in Apr 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view
Stayed 3 nights in Apr 2022

10/10 Excellent

Mary, Rockledge

Stayed 3 nights in Nov 2021

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Best in Biarritz
The location and view is the best. Vince, the manager was amazing. I had an accident resulting in broken bones and he went above and beyond to ensure I got treatment and helped me on my return.
Stayed 7 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Like a poor premier in - would have been better of we had booked to stay in a sea view room - the road was so noisy and busy and the room so hot but too noisy to sleep with the windows open - great location though - just book the seaview side
Stayed 5 nights in Jul 2019

8/10 Good

Bradley Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and worth the price for a view of the ocean from the room. No A/C or air movement in the room on a hot weekend was the only downfall.
Stayed 3 nights in Jul 2019

8/10 Good

Lucas

Liked: Staff & service, room comfort
Stayed 7 nights in May 2019

8/10 Good

anneliese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the see and the promenade
everything right except garage. Narrow hidden entrance and exit

8/10 Good

Ethel

Liked: Cleanliness, staff & service
Room for improvements
This place is very well positioned unfortunately we did have a few niggles. We were on the 10 th floor. Not too much of a problem because the lifts were good,but the lighting on the landing didn’t work efficiently, the plastic on top of the carpets Dad come loose and were dangerous,and out toilet wasn’t efficient,it actually gave up on the next to last Day.the only alternative on offer was a key to basement toilets. Not good if you are late 70 ‘‘tis and need the loo.especially at night.
Stayed 7 nights in Oct 2017

6/10 Okay

Terry

Disliked: Staff & service, room comfort
Great view. Poor accommodation.
This is not a hotel with hotel service. It rents studios and studio apartments. Everything costs extra, towels, at 5 euro each T V. at 50 euro a week. You are also expected to clean your room on departure including vacuuming the room. You are then held in reception until the room is inspected. The beds are adequate, the plllows the size and thickness of a postage stampe. We had a studio that faced the beach. The view was wonderful. It was the only thing that kept us there. No staff available during certain times of the day with no staff at all during the night. If you are looking for a budget place to stay at 3/4 star prices Victoria Surf is for you. Otherwise look in another direction
Stayed 4 nights in Jul 2017

10/10 Excellent

Christina, Vancouver, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel.
It was very nice to stay there. I just wish, that on daily basis somebody can clean the room.
Stayed 7 nights in Jun 2017

6/10 Okay

Simon

Dated and expensive parking, great location
It was not clear on the Hotels.com page that this is a residence and as such they do not provide towels and they expect you to clean the room before you leave, something that may not be suitable for everyone. The whole place is old and worn and the rooms basic. But they're cheap and the location is fantastic! Expensive parking which needs to be booked prior to arrival.

10/10 Excellent

Brigitte

Liked: Cleanliness, room comfort
Que du bonheur !
Beau séjour avec une magnifique vue ocean Studio bien équipé et très propre Un accueil chaleureux et très professionnel
Stayed 9 nights in Jun 2024

8/10 Good

Finn

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2023

8/10 Good

GUY

Liked: Cleanliness
Magnifique mais pas pour vivre à l'intérieur
Lieu magique devant l'océan, vu magnifique, odeur des embruns. Problème concernant la cuisine. Il ne faut pas surtout faire à manger, pas de hôte aspirante.Studio fait pour dormir! Aménagement spartiate et bon marché. Nous avons pris tous nos repas à l'extérieur. Accueil agréable et efficace de la conciergerie.
Stayed 3 nights in Oct 2023

10/10 Excellent

Arnaud

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

6/10 Okay

Gabriel

Auszeit vor Hauptsaison
Logi in die Jahre gekommen. Man ist bemüht mit Farbe etc. es in Schuss zu halten. WC sollte erneuert werden. Toll, Aussicht, Erreichbarkeit zum Strand, gute Betten. Küchenutensilien minimalistisch aber ausreichend. Gerne wieder.
Stayed 7 nights in Jun 2023

8/10 Good

Claudia

Stayed 7 nights in Jun 2023

10/10 Excellent

Pierre

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022

4/10 Poor

sebastien

Business traveller
Disliked: Room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Angélina

Travelled with family
Liked: Room comfort
Fabuleux
Stayed 2 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
On mise tout sur la vue
La vue était parfaite. Localisation ok. Personnel professionnel et arrangeant. Tout était très bien sauf l’état du bâtiment et la porte de la chambre qui a visiblement été ouverte au pied de biche un bon nombre de fois. J’ai passé la première nuit à convaincre ma compagne que la petite trace rouge sur le mur n’était pas du sang. Aussi pas de sèche cheveux. Bref moi j’ai adoré parce que j’étais là pour la vue.
Stayed 2 nights in Nov 2022

4/10 Poor

Torsten

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Gute Lage,mit kleinem Balkon zum Strand. Nette Rezeption. Sehr in die Jahre gekommene Einrichtung. Waschmaschine nicht an den Abfluss angeschlossen !!! Entäuschend
Stayed 3 nights in Oct 2022

8/10 Good

Jean Marc

Liked: Cleanliness, amenities, property conditions & facilities
Résidence propre très calme .aucune nuisances sonores des autres résident venus .seul bémol je dirais , la taxe est supérieure aux montant prévu. J’ai donc dû régler 47,32€. Mais j’ai passé un excellent séjour, donc je ne vais pas me plaindre.
Stayed 14 nights in Sep 2022