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Sofitel Biarritz Le Miramar Thalassa Sea & Spa

5.0 star property

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Photo gallery for Sofitel Biarritz Le Miramar Thalassa Sea & Spa

View from property
Terrace/patio
Exterior
Bar (on property)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Spa
  • Room service

Explore the area

Map
13 Rue Louison Bobet, Biarritz, Pyrenees-Atlantiques, 64200
  • Miramar Beach
    ‪2 min walk‬
  • Grand Beach
    ‪5 min walk‬
  • Casino Barriere
    ‪9 min walk‬
  • Biarritz (BIQ-Pays Basque)
    ‪6 min drive‬

Room options

View all photos for Classic Room, Terrace

Classic Room, Terrace | View from room

Classic Room, Terrace

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room, Partial Sea View

View from property

Superior Room, Partial Sea View

  • 31 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room, Terrace, Sea View

Luxury Room, Terrace, Sea View | Premium bedding, Select Comfort beds, minibar, in-room safe

Luxury Room, Terrace, Sea View

  • 31 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite, Ocean View

Superior Suite, Ocean View | View from room

Superior Suite, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Sofitel Biarritz Le Miramar Thalassa Sea & Spa

Luxury hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a health club. Housekeeping is available on request.
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy, reflexology and thalassotherapy.
During your stay at Sofitel Biarritz Le Miramar Thalassa Sea & Spa, you're just a quick walk from Bay of Biscay. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Miramar Beach and 11 minutes on foot from Biarritz Lighthouse
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Biarritz Le Miramar Thalassa Sea & Spa offers its guests an indoor pool, an outdoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A sauna, spa services, and a terrace are also featured at the luxury Sofitel Biarritz Le Miramar Thalassa Sea & Spa. For a fee, parking is available.

This 5-star Biarritz hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
B – This restaurant serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 31 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • B

Things to do

  • 18-hole adjacent golf course
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 13 January 2025 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.04 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 31 per person
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Sofitel Biarritz Miramar
Sofitel Biarritz Miramar Thalassa Sea
Sofitel Miramar
Sofitel Miramar Thalassa Sea
Sofitel Miramar Thalassa Sea Hotel
Sofitel Miramar Thalassa Sea Hotel Biarritz
Sofitel Thalassa
Thalassa Biarritz Sofitel
Thalassa Miramar Biarritz
Thalassa Sofitel Biarritz
Sofitel Biarritz Miramar Thalassa Sea Hotel
Sofitel Biarritz
Accor Thalassa Biarritz
Sofitel Thalassa Biarritz Hotel Biarritz
Biarritz Sofitel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Biarritz
Sofitel Biarritz Le Miramar Thalassa Sea & Spa Hotel Biarritz

Sofitel Biarritz Le Miramar Thalassa Sea & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 345 reviews
Rating 8 - Good. 113 out of 345 reviews
Rating 6 - Okay. 26 out of 345 reviews
Rating 4 - Poor. 22 out of 345 reviews
Rating 2 - Terrible. 11 out of 345 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emilie

Stayed 1 night in Oct 2024

8/10 Good

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service
The area is absolutely beautiful the location the hotel is excellent however I think needs some keep up. The whole structure is getting old and needs some maintenance. The parking it cost €30 a day.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Stephane

Travelled with family
Disliked: Property conditions & facilities
building is not maintained as it should be Bathroom are not in good shape Everything is outdated
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Delphine, Miami Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is such in a bad condition !
Stayed 1 night in Jun 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect to enjoy this city. The staff are amazing and they are always welcoming. They have a great service specially with the kids. The room is very nice, quiet, comfortable and very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We had booked two rooms and unfortunately, the staff somehow only acknowledged one of the reservations, only after sharing the confirmation from Expedia and quite a bit of back-and-forth. Did they finally agree that two rooms were booked unfortunately even though it was in the evening, they made us wait quite sometime for the availability of the second room. However, let me be clear that the location is excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Menashe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nestor, Southwest Ranches

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Paulina

Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas, Dove Canyon

Stayed 3 nights in Sep 2023

2/10 Terrible

Imad

Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Juan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My family booked this hotel thinking it looked like the pictures on the internet – it didn’t; the Sofitel Biarritz needs an URGENT refurbishment as it looks awful. This Sofitel property should be taken away the 5* status immediately, as in reality, it has the condition of a 3*. The carpets across the hotel are extremely old, the terrace of my room was falling apart (see pictures), and the entire outside is oxidated and looks like an old hotel in very poor condition. The pictures in my review speak for itself. If you wish to have an awful experience as I did room 412 and experience the awful holiday, book the Sofitel!

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff amazing place. Although the property probably would require a bit revamping it’s still amazing. I would recommend and come back.
Stayed 2 nights in Aug 2023

10/10 Excellent

James, Spring Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view, the sound of the ocean waves on the shore, and proximity to everything! The staff was amazingly nice and friendly. Good food and drink.
Stayed 3 nights in Jun 2023

10/10 Excellent

Klara, Miami

Stayed 1 night in Apr 2023

6/10 Okay

robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful Location property pretty run down , quality/ price Poor
Stayed 2 nights in Oct 2022

4/10 Poor

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is excellent and super friendly. Property has considerable deferred maintenance. We did not have AC or hot water late night. Know that AC is turned off during shoulder seasons. Not ideal and really stuffy rooms.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karen

Stayed 1 night in Oct 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff to be exceptional at the hotel. We had a wonderful stay there, the location was perfect as a base to see Biarritz and all the surrounding area. We will definitely be back thank you.
Stayed 4 nights in Sep 2022

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Juan, Sta Catarina Pinula

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I left a brand new coat (wrapped i a hanger) inside my bag inside my car and paid valet parking ($30 a day) only to have my coat taken from either my car or my room. Called manager and she said she would get back to me with an answer and I am now waiting for her call. It is unreal that this happens in a Sofitel Hotel. Very disapointed and very disturbed. I hope the manager comes up with my coat and finds the employee responsible
Stayed 2 nights in Sep 2022