2/10 Terrible
Meghan T.
11 Mar 2023
Very disappointed
Very disappointing stay. All the roads were closed to Big Bear and the landlord was unreachable. I called and texted multiple times to see what we should do/to see if we could even get some of our money back and he was out of the country. Later sent me a picture of the lease saying “no refunds due to weather” so we roughed it up there with chains and trucks so we didn’t miss out on the $4,000 we put into this weekend. Surprisingly got up the mountain even though the property manager said it was a terrible idea to come up there. There was 1 trash bag and nothing in the kitchen (minimal kitchen supplies, not even cooking oil). For a house that sleeps 16 people it should be way more stocked than this. Since we couldn’t reach the landlord we had to pay someone $180 to plow the driveway so we could even stay there. I texted him after the trip to see if he would reimburse us for the plow and he wouldn’t refund me for the full amount. I’ve never left a bad review before, but was so disappointed in this stay I thought others should be warned.
Meghan T.
Stayed 2 nights in Feb 2023