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Home2 Suites By Hilton Big Bear Lake

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites By Hilton Big Bear Lake

Exterior
Living area
Reception
Lobby
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
41820 Big Bear Boulevard, Big Bear Lake, CA, 92315
  • Snow Summit
    16 min walk
  • Big Bear Mountain Resort
    17 min walk
  • Pine Knot Park
    2 min drive
  • Big Bear, CA (RBF)
    7 min drive

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Bathtub

In-room safe

Studio Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Living area

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Living area

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe

Studio Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Living area

Studio Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Chateau Big Bear Boutique Hotel, BW Signature Collection

Pool
Hot tub
Breakfast included
Parking included
4.3 out of 5, Excellent, (1001)
The price is €140
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Chateau Big Bear Boutique Hotel, BW Signature Collection

About this property

Home2 Suites By Hilton Big Bear Lake

Hotel with a fitness centre, near Snow Summit
Along with an indoor pool, this smoke-free hotel has a fitness centre and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Home2 Suites By Hilton Big Bear Lake offers 62 air-conditioned accommodations, with a safe.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Home2 Suites By Hilton Big Bear Lake. During your stay, you're just a quick walk from Eagle Point. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free Wi-Fi in some public areas
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Just a 3-minute drive from Snow Summit and a few minutes from The Village
  • Pets welcome for a fee
Home2 Suites By Hilton Big Bear Lake offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Home2 Suites By Hilton Big Bear Lake also features a terrace, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star Big Bear Lake hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day)

Food and drink

  • Weekday buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 per person
  • Coffee and tea in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Built in 2024
  • Smoke-free property

Room amenities

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 0.2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.00 per person
  • Self-parking fee: USD 20.00 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM

Property is also known as

Home2 Suites By Hilton Big Bear Lake Hotel
Home2 Suites By Hilton Big Bear Lake Big Bear Lake
Home2 Suites By Hilton Big Bear Lake Hotel Big Bear Lake

Home2 Suites By Hilton Big Bear Lake Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 65 out of 81 reviews" "
Rating 8 - Good. 11 out of 81 reviews" "
Rating 6 - Okay. 3 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great stay; friendly service from the front desk to everyone in between
Stayed 1 night in Aug 2024

10/10 Excellent

Cory, Escondido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very clean organized hotel that opened in early 2024. It is in a good location, but not quite walkable to anywhere. The rooms have a kitchette that are well supplied with dishes, cutlery and a handful of kitchen utensils. They offer a buffet breakfast that is basic but offers decent, healthy options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was very friendly and accommodating. Huge parking lot with EV charging. Our pup loved the place too. They thought of every convenience. Will return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer vacay
Summer vacay. Hotel was great. It was clean front desk customer service was the best. Indoor pool was great. The courtyard outside area was such a great place to hang out with lots of seating and a grill to use and very relaxing after a long day next to the fireplace and make s’mores which the hotel supplied.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite place to stay for a quick trip! Best hotel I’ve been to
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

POOJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Everything was very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy, Bellflower

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Arun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Nice modern look. Breakfast included. Rooms were decent sized and came equipped with fridge, microwave and dishwasher.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience
I recently had the pleasure of staying at Home2 Suites By Hilton Big Bear Lake and it was an exceptional experience from start to finish. The moment I walked through the doors, I was greeted with warm smiles from the staff, setting the tone for my entire stay. The front desk team was incredibly efficient and accommodating, making the check-in process seamless. Every interaction with the staff was a delight—they were always ready to assist with any request and went above and beyond to ensure my comfort. Whether it was providing recommendations for local attractions, arranging transportation, or simply greeting me in the hallways, each staff member did so with a genuine smile that made me feel truly welcomed. The housekeeping team kept my room immaculate and paid attention to every detail, ensuring that I had everything I needed. The restaurant staff were equally impressive, offering excellent service and making each meal a memorable experience. What stood out the most was the consistent friendliness and helpfulness of the entire team. It's clear that the staff at Home2 Suites By Hilton Big Bear Lake takes great pride in their work and genuinely cares about their guests' satisfaction. This level of service made my stay not just comfortable, but truly special. I highly recommend Home2 Suites By Hilton Big Bear Lake to anyone looking for a place where you are treated like a valued guest. The amazing staff, coupled with the hotel's excellent amenities. Best hotel experience
Stayed 2 nights in Aug 2024

8/10 Good

Christina M, San Bernardino

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Issues with the room keys, keys did not work two days in a row. Staff was friendly but was never present at the front desk, a button needed to be pressed in order for staff to come up front. Bathroom could have been a little cleaner. Overall it was a great hotel for families, with the indoor pool, movie nights and free smores kits
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room for a family!
We went up to Big Bear for a few days to have a relaxing vacation. We loved the Smores kits at night. I loved the coffee machine. All of the staff was super friendly. And we loved our room!
Stayed 2 nights in Jul 2024

8/10 Good

Winnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Big Bear Stay!
Great location just a short drive to the village. Property is very clean, and well kept. Staff go above and beyond to make sure you feel welcome.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!
The receptionist and the lady who served in the kitchen area were sooooo nice and friendly! The gentleman who worked the overnight shift was so helpful and nice. The hotel is clean, new and nice. Will be back!!
Stayed 2 nights in Jul 2024

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The indoor pool was a nice touch but…
When I book hotels I look for three things; free parking, WiFi, and breakfast. I didn’t see anywhere on hotels site that parking was not free before I booked. When we got there they charged us for it. I went to speak to the manager because like I said there was nothing on the site that said there was a charge for parking. The lady I talked to said it was there. I tried to get her to show me where it was because I scoured the website looking for just that and didn’t find it anywhere. I don’t know who’s fault it is, hotels or the hotel, but whoever it is needs to get their stuff together and put that you have to pay for parking on the website. I would not have booked here if I saw it there. Also there was construction going on and they put us in a room right next door to the construction. Pounding hammers and drills right on the other side of our wall. They could have taken care and put us somewhere else. Anyway, no I will not be staying here again when we go to Big Bear and once again, get your stuff together.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel-suite experience.
This is a new hotel, in which we had one of the suites. It advertised a "full kitchen," which was sort of true: it had a decent stock of plates, glasses, silverware, pots and pans. The cooking facilities were a microwave, a portable one-burner convection stove, and a hood with fan; Keurig coffee maker. There were no wine glasses or corkscrew (we had our own), so it seems they don't anticipate anyone having a glass of wine in the room, though there is as yet no bar. The employees were to a person friendly and helpful. I got the sense the managers/owners were still getting their ducks in a row, but the fundamentals seem nice. Good location right on the main avenue through Big Bear.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a newer hotel so it was beautiful. The rooms are nice and big. It was nice sitting by the fire pits at night and eating smores. Would definitely recommend this hotel
Stayed 3 nights in Jul 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful new facility. Happy hour, indoor pool, jacuzzi, smores, breakfast, all good.
Stayed 1 night in Jul 2024