This smoke-free pension features express check-in, express check-out and tour/ticket assistance. WiFi in public areas is free.
Pensión Basque Boutique offers 8 air-conditioned accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished and decorated. Cable televisions are provided.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Pensión Basque Boutique. During your stay, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas.
Free WiFi
Services include tour or ticket assistance
Just a 4-minute drive from Guggenheim Museum Bilbao and a few minutes from San Mames Stadium
As a guest of Pensión Basque Boutique, you'll find tour/ticket assistance, express check-in, and express check-out. Public spaces have free WiFi.
This Bilbao pension is smoke free.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Family friendly
Soundproofed rooms
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
40-inch TV with cable channels
More
Air conditioning
Individual decor
Individual furnishings
Soundproofed rooms
Policies
Check-in
Check-in start time: noon; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Access code, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Basque Boutique
Basque Boutique Bilbao
Basque Boutique House
Basque Boutique House Bilbao
Basque Boutique Motel Bilbao
Basque Boutique
Pensión Basque Boutique Bilbao
Pensión Basque Boutique Pension
Pensión Basque Boutique Pension Bilbao
Pensión Basque Boutique Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The main reason for my poor rating is the bed sheets. They were so rough it felt like I was lying on sand paper. I finally took them off the bed and slept wrapped in the duvet.
Bilbao is damp, and the hotel didn’t was dehumidifiers. I’d wake in the morning to a room where everything was wet. So wet I thought the roof must be leaking.
There is limited reception staff (no problem), but I was there 2 days before I saw anyone who worked there, and could ask for sheets that might be a bit softer. The answer was “no!”.
This quirky little pension in Bilbao's old town was only a 10-minute walk from the the main railway station and less than five from the nearest bus stop. But be prepared for walking up the 2 flights of stairs to the pension entrance. No double glazing, so sounds from outside carry - light sleepers should come equipped with earplugs. The pension is on a relatively quiet street with the nearest bar some 50 metres away. But the bed was extremely comfortable, the bathroom (walk-in shower, not a bath) a good size and well equipped, efficient reception staff and an overall friendly vibe, with plenty of places to eat and drink close by. I'd happily stay there again, the next time I'm in Bilbao.
Sue
Stayed 1 night in Sep 2024
10/10 Excellent
Cate
18 Sept 2024
Cate
Stayed 1 night in Sep 2024
10/10 Excellent
Edna
5 Sept 2024
Liked: Amenities
Vicky and the rest of the front desk staff were extremely helpful and professional. I had a wonderful stay and would recommend it to anyone.
I loved the Pension Basque Boutique! It's in a great location in the the middle of Casco Viejo so lots of eating and drinking options very close by. Yes, it's not the quietist of spots but the double glazed windows do a lot to reduce the street noise and with the ear plugs provided the noise didn't disturb my sleep at all. The pension has a very chilled feel and as a solo female traveller I felt very safe there.
Staff are super friendly and helpful, in particular Vicki who gave me lots of suggestions of things to see in the city!
Would definitely recommend!
The receptionists were so lovely and helpful. The self check-in was easy and straightforward. The room was comfortable and clean. It’s located in old town, you have a pick of restaurants close-by. Anything good is in walking distance. 10/10 would recommend.
Loved the authentic feel of the property. The staff was helpful and location right in the middle of Casco Viejo/Old Town is perfect for enjoying local cuisine, beverages, and coffee. You can walk to most landmarks or use the tram. Excellent place to stay!
Max
Stayed 2 nights in Jun 2024
10/10 Excellent
Joanna
Travelled with group
19 Apr 2024
Pension Basque Boutique Bilbao
The pension was full of individuality and character. The staff were very pleasant and helpful. It was the only place we had stayed that provided hair straighteners as well as the usual amenities!
This is a small boutique hotel in the historical area. It was very quiet. The staff went out of their way to make sure I was comfortable and had everything I needed. There is no elevator so that could be a problem if you have large bags or mobility issues. Convenient to the metro (5 minute walk) Casco Viejo station and a bus ride from the airport.
Stayed in the basque room. Nice enough and a good location in the old town. Service was good and friendly staff. The room is a bit small and no where to easily put the case, that said the price is good value given the location
Good location in old town. Was concerned about the amount of noise mentioned in reviews but was not an issue. A fridge would be a good addition as would a mirror outwith the bathroom.
Only stay here if you have no wish to sleep. It is in an incredibly noisy area. The only sleep we got was from 8-10 am and when we asked for some extra time to check out we were told no. I would definitely not stay here again.