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4.5 out of 5

"Excellent location - the airport bus stops straight outside. Guggenheim is less than 5 minutes walk away and the old town a pleasant 15 minute stroll ... " More

By a verified traveller on Thu 30 Aug 2018

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Basic Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at BYPILLOW Amari. During your stay, you're just a quick walk from Guggenheim Museum Bilbao. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.

  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Guggenheim Museum Bilbao and a 3-minute drive from San Mames Stadium

BYPILLOW Amari ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BYPILLOW Amari

Everyone (1)
5 out of 5
Excellent location - the airport bus stops straight outside. Guggenheim is less than 5 minutes walk away and the old town a pleasant 15 minute stroll if you ignore the many inviting bars along the way. The staff at the hotel were super and full of great advice and suggestions. The plumbing is a little on the noisy side but it didn’t cause too much of a problem. I’d certainly use this hotel again if I go back to Bilbao.

Posted by on 30 Aug 2018

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4 out of 5
Hyvä paikka aamiaisen puuttuminen ainut miinus. Sijainti loistava

Posted by on 28 Apr 2022

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Comment from Hotel Management

1 May 2022 by Management

Dear guest, we apreciate your feedback, we do not provide breakfast service but there are a lot of good choices few meters far away from the hotel.Best regards!

Renovations + Closures

The property is closed between 1 October and 1 April.

Property Features

As a guest of BYPILLOW Amari, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. BYPILLOW Amari also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. This Bilbao hotel is smoke free.

  • 28 guestrooms or units
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Bilbao (YJI-Bilbao-Abando Train Station) (1.2 km / 0.8 mi)
  • Metro station: Moyua Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

BYPILLOW Amari offers 28 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Bilbao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted.

  • Service animals are allowed
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property registry number - HBI 1268
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 18 per day
  • Nearby parking fee: EUR 18 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cosmov Bilbao Hotel
  • Cosmov Hotel
  • Cosmov Bilbao
  • Cosmov
  • Amari by Pillow
  • Cosmov Bilbao Hotel
  • BYPILLOW Amari Hotel
  • BYPILLOW Amari Bilbao
  • Cosmov Bilbao Hotel**
  • BYPILLOW Amari Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at BYPILLOW Amari.
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