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Hotel Ercilla de Bilbao, Autograph Collection

4-star property
Ercilla 37, Bilbao, Vizcaya 09 725 22 184
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4.3 out of 5
Excellent!
See all 9 ebookers Reviews

"Well located and comfortable hotel with friendly staff. Spacious rooms, although could do with some additional soundproofing. Hotel was not busy, desp ... " More

By a verified traveller on Sun 28 Jan 2024

Points Of Interest

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Premium Room, 1 King Bed (Vintage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View (Stylish)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room, 2 Single Beds (Vintage)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, City View (Stylish)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, City View (Glamour)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Ercilla de Bilbao, Autograph Collection. During your stay, you're just a quick walk from Ensanche. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Within a 15-minute walk of San Mames Stadium and Guggenheim Museum Bilbao

Hotel Ercilla de Bilbao, Autograph Collection ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Ercilla de Bilbao, Autograph Collection

Everyone (7) Couples (2)
4 out of 5
Well located and comfortable hotel with friendly staff. Spacious rooms, although could do with some additional soundproofing. Hotel was not busy, despite the price for the room which seems to be linked to brand rather than occupancy - may try some of the other options in the area next time. The lobby bar is underutilised / could do with a more inviting set up.

Posted by on 28 Jan 2024

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5 out of 5
Rooftop bar was great! Staff were so helpful with any requests.

Posted by on 23 Jul 2019

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5 out of 5

Posted by on 14 Oct 2018

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2 out of 5
Far too expensive for what it is. Do not have a room overlooking the foyer, its loud and noisy, with little or no sound proofing. Rooms are tired and need decorating. Lifts do not work - take the stairs. Drinks - 10 euros for a gin & tonic. Same for any drink requiring a mixer. The drinks are advertised as EU6.50 but they add mixer and round the total to EU10.00 This is not a 4star hotel as advertised and struggles to achieve 3 in my opinion. Overpriced & poor service coupled with Spanish indifference. Spain is trying to sell its way out of a recession by overpricing everything. All that will happen is people will not return and the country will go the way of Greece. I cannot recommend this hotel at all.

Posted by on 24 Sep 2017

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5 out of 5

Posted by on 28 Jul 2023

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5 out of 5
Super Rooftop Bar, beautiful Sunset

Posted by on 10 Jun 2023

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4 out of 5
Yleisesti hotelli oli siisti ja viihtyisä. Huoneiden kuvat olivat kuitenkin varattaessa erilaisia kuin mitä huone käytännössä oli. Lisäksi kattoterassi oli kiinni/poissa käytöstä.

Posted by on 14 Mar 2020

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5 out of 5
Erinomainen aamiainen. Keskeinen sijainti, kuitenkin rauhallinen ympäristö. Hyvä,ystävällinen henkilökunta. Erittäin siisti(,huone siivottiin päivittäin aamiaisen aikana). Lähistöllä runsaasti pinxtos -paikkoja. Lentokenttäbussin pysäkille lyhyt kävelymatka.

Posted by on 2 May 2019

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4 out of 5

ruhige Lage zentral gelegen

Pros: freundliches Personal
Cons: WiFi hat nicht funkioniert
Location: Zentrale Lage, die Stadt Bilbao zu Fuss kennen lernen.
grösster Mangel ist die sprachliche Barriere. Sprachliche Einseitigkeit mit Schwerpunkt auf der englischen Sprache. Schliesslich ist Frankreich nicht weit entfernt.

Posted by on 18 Sep 2016

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About the Hotel Ercilla de Bilbao, Autograph Collection

Location Ercilla 37, Bilbao, Vizcaya 48011

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and gift shops/newsstands are also featured at the business-friendly Hotel Ercilla de Bilbao, Autograph Collection. Parking is available for a fee. This 4-star Bilbao hotel is smoke free.

  • 325 guestrooms or units
  • 12 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Transport

  • Train station: Bilbao Autonomia Station (1 km / 0.6 mi)
  • Metro station: Indautxu Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Ercilla de Bilbao, Autograph Collection offers 325 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Bermeo – This restaurant serves breakfast, brunch and lunch.

Bistro Bermeo – On-site bistro. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property registry number - H.BI.00575
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Valet parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ercilla
  • Ercilla Bilbao
  • Ercilla Hotel
  • Hotel Ercilla
  • Hotel Ercilla Bilbao
  • Ercilla Hotel Bilbao
  • Golden Tulip Bilbao
  • Hotel Ercilla
  • Ercilla de Bilbao Autograph Collection by Marriott
  • Hotel Ercilla de Bilbao, Autograph Collection Hotel
  • Hotel Ercilla de Bilbao, Autograph Collection Bilbao
  • Hotel Ercilla de Bilbao, Autograph Collection Hotel Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.