Hotel ILUNION San Mamés

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel ILUNION San Mamés

Restaurant
Interior entrance
View from room
Porch
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Calle Perez Galdos, 56, Bilbao, Vizcaya, 48013
  • Ensanche
    1 min walk
  • San Mames Stadium
    5 min walk
  • Dona Casilda Iturrizar Park
    10 min walk
  • Bilbao (BIO)
    16 min drive

Room options

Premium Room

  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Business Single Room

  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room, Pet friendly

  • City view
  • Sleeps 2
  • 2 Single Beds

Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Family Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room Single Use

  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel ILUNION San Mamés

Hotel with a 24-hour front desk, a short walk to San Mames Stadium
A restaurant, self parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel ILUNION San Mamés offers 168 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Hotel ILUNION San Mamés's great location gets high marks from our customers. During your stay, you're just a quick walk from San Mames Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Just a 5-minute walk from San Mames Stadium and 5 minutes by car from Guggenheim Museum Bilbao
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel ILUNION San Mamés. For a fee, parking is available.

This 4-star Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Hotel ILUNION San Mamés has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 15.20 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.50 for children
  • Covered self-parking fee: EUR 15.20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel ILUNION San Mamés Hotel
Hotel ILUNION San Mamés Bilbao
Hotel ILUNION San Mamés Hotel Bilbao

Hotel ILUNION San Mamés Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 602 reviews" "
Rating 8 - Good. 163 out of 602 reviews" "
Rating 6 - Okay. 30 out of 602 reviews" "
Rating 4 - Poor. 10 out of 602 reviews" "
Rating 2 - Terrible. 8 out of 602 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jiewei, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for the walkable access to bus transportation. Modern clean room. Reasonable priced breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

MATTHEW, Pudsey

Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location and facilities. Questionable service
Hotel in general was very good, well located for transport to any part of Bilbao and the airport. Rooms were spacious, comfortable and well appointed with a fridge, safe, tv and complementary toiletries as well as a few hangers and further storage space. Breakfast was pleasant with a hot selection of bacon, egg and sausages and cold meats and cheeses as well as juices, pastries, bread and fruit. Coffee was okay. Hot water and various tea bags were available. Lifts got very busy around breakfast time - be aware if you are wanting to leave quickly to use particular transport. I had an issue with the air-conditioning leaking through the lights and dripping to the floor. I highlighted this and efforts were made to repair it though cleaning afterwards had to be requested twice. This only resolved the issue for a couple of hours and the leaking through the electrics began again. On this occasion I was told that maintenance were unavailable and when explained that I did not feel comfortable to stay in the room or not use the lights or aircon (38 degrees forecast later this week and was hot in the room) I was initially told that no other room was available. I was disappointed to have to raise my frustration at any suggestion that my young daughter and I should simply have to accept such an obvious fire hazard but having vocally done so found that another room suddenly became available, which we were moved to. A shame that this obvious service own goal let down the hotel overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

Elvia, Hermosillo

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The underground parking and the excellent position for public transport are a plus
Stayed 1 night in Jul 2024

10/10 Excellent

Chad

It was great
Stayed 1 night in Jul 2024

10/10 Excellent

SANDRA, LAS VEGAS

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 days in this property. It was nice and clean. We walked everywhere on foot, toured entire Bilbao.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Modern. Clean. Great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and in an excellent location for the bus terminal I would definitely recommend staying there
Stayed 1 night in Jul 2024

8/10 Good

Yuki

Liked: Cleanliness
good for bus transportation
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A difficult check in but really appreciated their efforts to be completely plastic free. bottled water with lemon available at reception was great
Stayed 2 nights in Jul 2024

6/10 Okay

Antonina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff
This place had rather good reviews, and I decided to give it a try. Finding a place was already a quest as there are apparently two hotels with almost the same name in the area… check in took forever (you need to sign multiple electronic docs and the system was just super slow). But the worst part was when I asked the front desk to give me corkscrew for my wine that I planned to open later that day, the lady in a very rude form told me I need to stand there, open the bottle there (I was still with my luggage and haven’t even got to my room…) and immediately return the corkscrew to her. This was really bad…I think someone there needs a retraining on hospitality… The room was ok. Clean. Nothing special.
Stayed 1 night in Jun 2024

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo mejor del hotel es la ubicación y la facilidad de transporte hacia el aeropuerto
Stayed 5 nights in May 2024

10/10 Excellent

Seungkyu

Stayed 2 nights in Jun 2024

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2024

8/10 Good

Tarisa

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent hotel, but really just a place to sleep. Room was smaller than I expected and there are much in amenities other than the restaurant/bar area from what I could see.
Stayed 3 nights in May 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good position next to the bus station
Stayed 1 night in Jun 2024

2/10 Terrible

John

Stayed 1 night in May 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Great location next to the stadium and walking distance to downtown. Is you drive, you’ll have to use public parking overnight and the hotel does not validate parking.
Stayed 2 nights in May 2024

8/10 Good

yaron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. Bedding comfort can slightly be improved but otherwise very good experience
Stayed 2 nights in May 2024

10/10 Excellent

Nickie

Stayed 1 night in May 2024