Hotel in Derio with free airport shuttle and 24-hour front desk
A bar/lounge, a meeting room and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Hotel New Bilbao Airport offers 55 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature down duvets. Flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of Hotel New Bilbao Airport's proximity to the airport. During your stay, you'll be close to Guggenheim Museum Bilbao. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
Free WiFi
Free self-parking
Enjoy drinks at the bar/lounge
Buffet breakfast served daily for a fee
Amenities include a front desk safe, a meeting room and a computer
Guests have great things to say about the helpful staff and the proximity to the airport
12 minutes by car from Guggenheim Museum Bilbao and 12 minutes from San Mames Stadium
Free airport shuttle service
As a guest of Hotel New Bilbao Airport, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A roundtrip airport shuttle is free (available on request). The business-friendly Hotel New Bilbao Airport also features a front desk safe and a lift. Self parking is free.
This 3-star Derio hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 5 AM to 10:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free return airport shuttle from 5:30 AM to 11:30 PM at scheduled times and on request
Free self parking on site
Food and drink
Daily buffet breakfast available 5 AM to 10:00 AM for a fee: EUR 8 per person
A bar/lounge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
More
Air conditioning
Desk
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 8 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hotel New Bilbao Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Children 7 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Hotel New Bilbao Airport Derio
New Bilbao Airport Derio
New Bilbao Airport
Hotel New Bilbao Airport Hotel
Hotel New Bilbao Airport Derio
Hotel New Bilbao Airport Hotel Derio
Hotel New Bilbao Airport Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great welcome to Bilbao!
Efficient shuttle service from the airport, eventhough the hotel shuttle was unable to transport my bike. No problem, a taxi handled it well.
Check in fast and friendly. Room is new with cofortable bed and good shower.
Next morning the gentleman at front office arranged for taxi service to accomodate my bike to the bus station in Bilbao. Great extra service, thank you!
Highly recommend this hotel!
Different System with lights and air condition, you have to use the door key in a slot for the lights and air conditioner to work inside. Take the key out and everything was off so the room was very steamy, feel like the air condition didn’t work, blow air only
Jessica
Stayed 2 nights in Sep 2024
2/10 Terrible
taylor
1 Sept 2024
taylor
Stayed 1 night in Aug 2024
6/10 Okay
Adeyemi Abeeb
Travelled with group
1 Sept 2024
Disliked: Amenities
Was really nice,loved it.
Adeyemi Abeeb
Stayed 5 nights in Aug 2024
4/10 Poor
Patrick
Business traveller
28 Aug 2024
Disliked: Staff & service, amenities
I only had a short overnight stay between flights. The person who checked me in was not friendly or helpful in the least. It was a burden to request an Americana and water that still cost 3,50 E. I know it can be tedious and quiet in the overnight, the person behind the desk at 03:30 was sleeping while staring at computer…. Overall the place was clean but customer service is awful.
The motel was lovely. At first we were confused about how to turn on the power, but we got that. Later, we were unable to turn on the air conditioning, but I didn't call the desk because it was the middle of the night. Also, we were counting on the shuttle to the airport, but didn't realize it only started running at 5 or 5:20. We had to get a cab, because we needed to be at the airport earlier.
Jane
Stayed 1 night in Jul 2024
6/10 Okay
Isabel, Rancho Cordova
9 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
No restaurant or outside area. You have to go to tue hotel Nextdoor if you want to have a drink or eat something
We booked double bed and it was apparent that there’s plenty of rooms but we were provided with one.
Check in took 40mins and even though there was a male avail staff, he just acted thst we didn’t exist. Initially I gave the benefit of doubt thst he didn’t speak English, but apparently he discriminated Asians!
The experience was HORRIBLE
Arrived late into Bilbao but before the shuttle bus service stopped so called the hotel and they said it will be 15 minutes. Still waiting after 35 minutes then decided to get an Uber
Liam
Stayed 1 night in May 2024
6/10 Okay
Verified traveller
Travelled with group
22 May 2024
The best thing about this hotel is it’s one of two that are close to the airport and it offers a free anirport shuttle service. Outside of that it’s a very bare bones hotel with limited amenities. Not the cleanest not the dirtiest. Just did the job to get us to our next departure.