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NYX Hotel Bilbao by Leonardo Hotels

3.5 star property

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Photo gallery for NYX Hotel Bilbao by Leonardo Hotels

Minibar, in-room safe, desk, blackout curtains
Exterior
Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (EUR 15 per person)
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Housekeeping

Explore the area

Map
Areatza Kalea 4, Bilbao, 48005
  • Arriaga Theater
    ‪1 min walk‬
  • Plaza Nueva
    ‪3 min walk‬
  • Santiago Cathedral
    ‪3 min walk‬
  • Bilbao (BIO)
    ‪24 min drive‬

Room options

View all photos for Double Room, City View (Down To Earth)

Double Room, City View (Down To Earth) | Minibar, in-room safe, desk, blackout curtains

Double Room, City View (Down To Earth)

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, City View (Space Family)

Superior Room, City View (Space Family) | Minibar, in-room safe, desk, blackout curtains

Superior Room, City View (Space Family)

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Space)

Superior Room, City View (Space) | Minibar, in-room safe, desk, blackout curtains

Superior Room, City View (Space)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

Front of property

Sercotel Arenal Bilbao

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (396)
The price is €66
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sercotel Arenal Bilbao

About this property

NYX Hotel Bilbao by Leonardo Hotels

Hotel with a fitness centre, near Guggenheim Museum Bilbao
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a business centre and a meeting room.
NYX Hotel Bilbao by Leonardo Hotels offers 108 air-conditioned accommodations with minibars and a safe. 40-inch LED televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYX Hotel Bilbao by Leonardo Hotels. During your stay, you're just a quick walk from Arriaga Theater. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at The Clash
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Guggenheim Museum Bilbao and 5 minutes from San Mames Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at NYX Hotel Bilbao by Leonardo Hotels.

This 3.5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
The Clash – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
On-site venue No. 2 – rooftop bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 21.30 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Clash

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Nearby parking fee: EUR 21.30 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 3 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

NYX Hotel Bilbao Leonardo Hotels
NYX Bilbao Leonardo Hotels
Hotel NYX Hotel Bilbao by Leonardo Hotels Bilbao
Bilbao NYX Hotel Bilbao by Leonardo Hotels Hotel
Hotel NYX Hotel Bilbao by Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Leonardo Hotels
NYX Leonardo Hotels
Nyx Bilbao Leonardo Hotels
Nyx Bilbao By Leonardo Hotels
NYX Hotel Bilbao by Leonardo Hotels Hotel
NYX Hotel Bilbao by Leonardo Hotels Bilbao
NYX Hotel Bilbao by Leonardo Hotels Hotel Bilbao

NYX Hotel Bilbao by Leonardo Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 818 reviews
Rating 8 - Good. 208 out of 818 reviews
Rating 6 - Okay. 58 out of 818 reviews
Rating 4 - Poor. 26 out of 818 reviews
Rating 2 - Terrible. 14 out of 818 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel for so many things. It is in the old part of the city which is lovely and you can drive to it and park nearby without having to enter the Low Emission Zone of Bilbao. But at the same time it's right across the bridge from the "new" city, and a 20 minute walk to the Guggenheim and 30 minute walk to the ITSA Maritime Museum.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awesome location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is phenomenal, was able to explore the whole Cusco viejo, Guggenheim, surrounding area on foot. The property is modern, quiet and very clean. Very safe surroundings. The room size was fine, very efficient layout.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in the hotel and is a pleasure. The staff is so friendly, the area is perfectly centric and the rooms and common areas exquisite. A+. Great coffee too. The details are a must! The coffee, the water bottle, the toothbrush, fully appreciated.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leonides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Chadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel in an exceptionally nice area - the old down has been a highlight of my trip to Bilbao! Highly recommend the hotel, clean and veey accommodating staff. Thank you !
Stayed 2 nights in Oct 2024

8/10 Good

Stephane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

6/10 Okay

Lisa

A bit run down...
While the location is great, this hotel has seen better days. Worn walls, linens, and furniture...this hotel is in desperate need of a face lift. Uncomfortable rooms. Breakfast is pretty basic.
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice. Bed was comfortable. Service from the front desk excellent. One thing i didn't like was that there's no privacy when using the bathroom. The area is also great and walkable to different points of interest.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were very nice!
Stayed 3 nights in Oct 2024

10/10 Excellent

Valentina

Liked: Staff & service, amenities, property conditions & facilities
Location close to the river and several hiking opportunities
Stayed 6 nights in Oct 2024

10/10 Excellent

Idalmis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brent

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Staff were really friendly and helpful. The hotel is perfectly located by the historic quarter and easy walk to most places. The room had some scuff marks on the wall at the entryway but other than that was great and as pictured.
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location of hotel is excellent for all parts of town. Staff pleasent and friendly with comfortable bed. However - room I booked was a 'city view' room and this is not what you get. We got a room that looking into a narrow street and not a view of the city - this also prevented any natural light from coming into the room. Extremely disappointing and not as advertised and room booked. Raised with hotel and response was not good. Was told city view is only a request that is made and given on availability. Breakfast is pretty average and there are not enough tables for all the guests - there where mornings when we where having breakfast on low tables that are not really suitable for eating breakfast (other than a coffee and a pastry). Overall - location is fantastic and the rooms are pleasent with comfortable bed - but due to the experience of the 'city view' room and lack of comfortable space in the hotel (the roof top bar was closed for our stay due to work being done and only advertised as open after 1700) - i would look to stay elsewhere in the city if i was to return.
Stayed 5 nights in Sep 2024

8/10 Good

Fiona

Good place to stay
Excellently situated hotel, right next to the old town and very close to the Metro. The room was spacious with a comfortable bed and lovely shower. The room was kept very clean
Stayed 6 nights in Sep 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff helpful and friendly. Lovely room. Clean hotel. Very convenient for all main tourist attractions - 2 mins walk to Plaza Nueva & to nearest Metro station. 10 mins walk to Guggenheim Great rooftop bar.
Stayed 5 nights in Sep 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here under any circumstances. They forced me to pay in full, non-refundable in advance before even seeing the room. What kind of hotel does that? Exactly! Never again. Stay away!
Stayed 2 nights in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Salomon

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the old town Casco Viejo walking distance to everything if you enjoy walking. Lots of place to eat also Definitely would stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

John, SAN MATEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, transportation within 100 meters to take you anywhere. Staff attentive, breakfast uninspiring but decent enough to get you going.
Stayed 4 nights in Sep 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024