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Petit Palace Arana

3.0 star property

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Photo gallery for Petit Palace Arana

Front of property
Exterior
Front of property – evening/night
Interior
Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
C/ Bidebarrieta, 2, (en frente del teatro Arriaga), Bilbao, Vizcaya, 48005
  • Santiago Cathedral
    ‪2 min walk‬
  • Plaza Nueva
    ‪3 min walk‬
  • Guggenheim Museum Bilbao
    ‪4 min drive‬
  • Bilbao (BIO)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Quadruple Room

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Basic Single Room

Basic Single Room | Minibar, in-room safe, desk, blackout curtains

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View | Minibar, in-room safe, desk, blackout curtains

Superior Double Room, City View

  • 16.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Minibar, in-room safe, desk, soundproofing

Sercotel Arenal Bilbao

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (404)
The price is €158
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Sercotel Arenal Bilbao

About this property

Petit Palace Arana

Riverwalk hotel in Bilbao with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Petit Palace Arana offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Petit Palace Arana's great location. During your stay, you're just a quick walk from Arriaga Theater. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from San Nicolas Church and Plaza Nueva
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Petit Palace Arana offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The business-friendly Petit Palace Arana also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This Edwardian Bilbao hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 18.50 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 28 June and 31 July.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 18.50 per day (2625 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August.

Property is also known as

Petit Arana
Petit Palace Arana
Petit Palace Arana Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Hotel Bilbao
Petit Palace Arana Hotel
Petit Palace Arana Bilbao
Petit Palace Arana Hotel Bilbao

Petit Palace Arana Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 305 out of 1000 reviews
Rating 8 - Good. 450 out of 1000 reviews
Rating 6 - Okay. 172 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place/palace in Bilbao
Fabulous hotel- location, service, amenities, cleanliness all top notch!
Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Stayed 2 nights in Oct 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado. Área tranquila y todo a una distancia “caminable”.
Stayed 1 night in Oct 2024

6/10 Okay

Junko, Seattle

Liked: Cleanliness, staff & service, amenities
The room had small fridge and safe. I asked how I could get hot water for tea, the lady at front desk prepared electric kettle and some tea bags for me with no charge. Building is old, so you take an elevator or use stairs to the second floor, then another elevator to your room floor. The room itself was old, but the bathroom was renovated and very modern and clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is really good located, close to Metro or any transportation Good pictures about the Pelota Vazca sport tradition
Stayed 2 nights in Oct 2024

8/10 Good

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Pierre

Travelled with group
Liked: Cleanliness, staff & service, room comfort
One night in Bilbao
Excellent location duper friendly staff and vey helpful. Good amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Katharine

Stayed 4 nights in Aug 2024

6/10 Okay

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Concepcion, Miami

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room we got was an interior room extremely small. The bed had one side against the wall. I felt claustrophobic. No ice available. Limited Breakfast
Stayed 2 nights in Aug 2024

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a day' trip in Bilbao
Stayed 1 night in Aug 2024

10/10 Excellent

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and a great location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was just perfect for our stay in Bilbao. Right in the Old Town, walkable to nearly everywhere we wanted to go. But also near public transport, if needed. The room and bathroom was spacious and well equipped. The beds and pillows were comfy. The breakfast was brilliant and well managed by Maria. Highly recommended!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, peabody

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Big buffet breakfast at great value. Walkable to everything right out the door. Excellent value
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Friendly staff, good breakfast, very handy for train station. I arrived late and left early but I got a good impression.
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean rooms. Would stay here again in the future.
Stayed 2 nights in Jun 2024

4/10 Poor

GARY

Liked: Staff & service
Disliked: Room comfort
The staff was the best!
Pros: well located, staff friendly and helpful. Cons: poor room layout, paint fumes in room and hall, very poor internet connection, parking in huge public underground parking which supposed to be discounted but wasn’t, breakfast mediocre and in a claustrophobic room.
Stayed 2 nights in Jun 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bilbao
Location was excellent Staff were helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel centrally located in the old town. Very friendly reception staff. Good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, breakfast by Mary, staff
Stayed 4 nights in May 2024

6/10 Okay

Mary

Mini fridge did not work and room was under the breakfast area - so very loud starting at 6:30 am
Stayed 1 night in May 2024

6/10 Okay

Josephine

Travelled with family
Nice location in the old town, friendly staff -and clean however the mirrow above the headboard of the bed is too high and useless for a 5 foot height person so ended up using the little one in the toilet.
Stayed 3 nights in Apr 2024