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Radisson Collection Bilbao

5.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Radisson Collection Bilbao

Lobby
Daily full breakfast (EUR 20 per person)
Body treatments, facials, massages
Bar (on property)
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
Calle Gran Via 4, Bilbao, 48001
  • Gran Casino Bilbao
    ‪4 min walk‬
  • Arriaga Theater
    ‪5 min walk‬
  • Bilbao City Hall
    ‪6 min walk‬
  • Bilbao (BIO)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room (Collection, High Floor)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection, High Floor)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Superior Room (Collection)

Superior Room (Collection) | In-room safe, desk, laptop workspace, soundproofing

Superior Room (Collection)

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area | Flat-screen TV

Junior Suite

  • 39 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Queen Bed

View all photos for Room (Collection)

Room (Collection) | In-room safe, desk, laptop workspace, soundproofing

Room (Collection)

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Premium Room (Collection)

In-room safe, desk, laptop workspace, soundproofing

Premium Room (Collection)

  • 33 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Radisson Collection Bilbao

Luxury Bilbao hotel in Bilbao City Centre with a fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services and a meeting room. Housekeeping is available on request.
Radisson Collection Bilbao offers 137 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Radisson Collection Bilbao's great location gets high marks from our customers. During your stay, you're just a quick walk from Bay of Biscay. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy Basque cuisine while dining at BASQUE by Eneko Atxa
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Bay of Biscay and 15 minutes on foot from Guggenheim Museum Bilbao
Radisson Collection Bilbao offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The luxury Radisson Collection Bilbao also features spa services, concierge services, and dry cleaning/laundry services.

This 5-star Bilbao hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
BASQUE by Eneko Atxa – This restaurant specialises in Basque cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.45 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BASQUE by Eneko Atxa

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Vegetable garden

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 20 per person
  • Nearby parking fee: EUR 19.45 per day (2789 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Radisson Collection Bilbao Hotel
Radisson Collection Bilbao Bilbao
Radisson Collection Bilbao Hotel Bilbao

Radisson Collection Bilbao Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 302 reviews" "
Rating 8 - Good. 58 out of 302 reviews" "
Rating 6 - Okay. 28 out of 302 reviews" "
Rating 4 - Poor. 6 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Amy

Stayed 4 nights in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and accommodating
Stayed 12 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Catherine

Stayed 3 nights in Sep 2024

10/10 Excellent

Tricia, North Bethesda

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Noune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly stuff, very accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

ALINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. Location is very convenient. We walked everywhere. Great dining options nearby, including Michelin star restaurant on the roof top. You must make reservation in advance.! We had a room update into a junior suite. The room was spacious and beautifully decorated. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Stayed 2 nights in Sep 2024

10/10 Excellent

Ms.Breda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great location,clean quiet hotel. Nice rooftop bar
Stayed 2 nights in Oct 2024

8/10 Good

samuel

Liked: Staff & service, property conditions & facilities, room comfort
below the normal standard of Radisson Collection
the rooms smell unpleasant
Stayed 3 nights in Oct 2024

2/10 Terrible

WILLIAM

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Worst hotel stay ever. The rooms (had to change rooms for bathroom fixture and noise problems) were dirty and not maintained well.. We tried to make do during a labor strike by hotel employees. After three days without cleaning services, towel change, etc., we got our own cleaning supplies and basically policed up dirt and grime, months' worth. Some guests were transferred to other hotels. We we're not made aware of this possibility. Talking to strikers it came out that they we're not given adequate time to clean rooms and were under intense pressure to meet the "quota". Voila the room cleanliness issue...corporate budget concerns over quality? Breakfast room was closed for three days. To be fair, the one breakfast we had was very good. Upon departure we were told that our stay would be fully reimbursed...2000 plus euros for this Five Star hotel stay... but as we paid through EXPEDIA this would take time. Almost three months later, nothing. After 5 emails to the hotel not one answer. After three phone calls, after being told once that it was being worked, continued silence. On the last call I was not allowed to speak with the manager "company policy." Are you kidding me? Too bad. Bilbao is exceptional, hotel location excellent. Management and upkeep are a very real problems. Stay here at your own risk.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a brilliant location - just a short walk to most sites including the old town. Excellent facilities. The staff were very polite and went out of their way to be helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Pauline

Travelled with family
Disliked: Staff & service, property conditions & facilities
The hotel is in a central location but the restaurant options were limited and the service was poor as they did not have enough staff. On one of our nights there was a private function which was not mentioned at check in and the restaurant and terrace were closed to guests, if we had been made aware of this prior to our stay we would have reduced the number of nights as we could still hear the noise of the function until after midnight. Do bear in mind that if you want to use the leisure facilities you need to book in advance and pay an additional fee. Overall, it is a lovely hotel but with room for many improvements.
Stayed 3 nights in Sep 2024

8/10 Good

rOY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great family room, huge beds, very clean.. service on the rooftop bar could be improved, just not enough staff there. But everything else was great 😊
Stayed 3 nights in Sep 2024

10/10 Excellent

SYLVIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saeed, Thousand Oaks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Excellent area close to shopping and city center
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Aug 2024

8/10 Good

Robin, Zuerich

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our short (family-)stay very much. Very nice designed and well maintained/finished rooms/hotel. Points of improvement: - no English-speaking staff at the breakfast (unfortunately I don’t speak Spanish (yet)) - not enough staff for the breakfast service Other than that a very nice hotel in the heart of Bilbao.
Stayed 1 night in Aug 2024

4/10 Poor

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and beds very comfortable. However, we were not aware that the august festival in 2nd half of August , would involve us being kept awake until1.30am the first night and 3am the second night when the music ended. Hotel is very central- roads closed for festival- but a stage ( 1 of several in the city) had been erected beneath our bedroom window- it was literally like being in the middle of a rock concert!! Pretty horrendous! Noise level unlike anything ever experienced. We demanded a discount but it had really affected our stay which was upsetting and hotel as an anniversary treat - definitely not cheap to start with! Ignoring that, sleepy eyed we enjoyed breakfast /bar on the roof terrace - good and fresh selection for breakfast and hot dishes cooked on request.
Stayed 2 nights in Aug 2024

8/10 Good

Juan

Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

George Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2024