avid Hotels Billings West, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for avid Hotels Billings West, an IHG Hotel

Reception
Indoor pool
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3350 Ember Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    7 min walk
  • Advanced Care Hospital of Montana
    14 min walk
  • ZooMontana
    16 min walk
  • Billings, MT (BIL-Logan Intl.)
    19 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

avid Hotels Billings West, an IHG Hotel

Hotel in Billings with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business centre and a 24-hour front desk. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include express check-in, express check-out and a vending machine. Change of towels is available on request
Avid Hotels Billings West, an IHG Hotel offers 75 accommodations with an iron/ironing board and free toiletries. 49-inch flat-screen televisions come with premium satellite channels, pay-per-view films and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at avid Hotels Billings West, an IHG Hotel. During your stay, you're just a quick walk from Reef Indoor Water Park. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Take a swim in the indoor pool
  • Amenities include a business centre, a lift and a vending machine
  • Within a 15-minute walk of Reef Indoor Water Park and Advanced Care Hospital of Montana
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and express check-in are also featured at the business-friendly avid Hotels Billings West, an IHG Hotel.

This Billings hotel is smoke free.

Guests are served a free on-the-go breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 2 metres
  • Street parking available

Food and drink

  • Free on-the-go breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

avid Hotels Billings West, an IHG Hotel Hotel
avid Hotels Billings West, an IHG Hotel Billings
avid Hotels Billings West, an IHG Hotel Hotel Billings

avid Hotels Billings West, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 100 reviews" "
Rating 8 - Good. 13 out of 100 reviews" "
Rating 6 - Okay. 2 out of 100 reviews" "
Rating 4 - Poor. 3 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

William, Salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was nice. I would come back and recommend staying here.
Stayed 1 night in Sep 2024

10/10 Excellent

Joslynn

Stayed 2 nights in Aug 2024

10/10 Excellent

chris, Buffalo

Stayed 1 night in Aug 2024

4/10 Poor

KC

Business traveller
Disliked: Cleanliness, staff & service, amenities
Newer hotel but overall disappointing. Booked several hours before arriving. Arrived around 8pm and they did not have any clean rooms available. Once a room was ready it was not very clean. Have stayed here a few times. Do not recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tom, The Villages

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and new
Stayed 1 night in Sep 2024

10/10 Excellent

Lauren

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Place was clean
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff all around
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine, Banner

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Katlyn

Stayed 1 night in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities
Great easy property
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to say. Simple, modern, clean and functional.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just a stop over on our way further west, perfect! Comfortable beds, very friendly staff. Easy access to restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on the road agai
The room was clean fresh and a very nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT HOTEL
Stayed 1 night in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time staying in an Avid. Our room was very clean. The work out room was clean and the equipment was in good condition. The pool and hot tub were clean and well maintained. Staff was nice. Would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

jacob, Portland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and best beds and pillows of any hotel period!
Stayed 1 night in Aug 2024

10/10 Excellent

JACQUELYNN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Every thing was great. Although the night crew on check were very rude and not willing to explain anything on the booking with the (3rd party) as they said and Charged me for a night that they had the money for already, but didn’t look into I had to text Expedia for them to fix the situation.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all
Stayed 3 nights in Aug 2024

8/10 Good

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. The rooms have laminate floors which I liked but having someone River Dance at 4 in the morning above me was the only issue I had.
Stayed 1 night in Aug 2024