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DoubleTree by Hilton Hotel Billings

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Billings

Exterior
Breakfast and dinner served, American cuisine
Egyptian cotton sheets, premium bedding, in-room safe, desk
Combined shower/bathtub, free toiletries, hair dryer, towels
32-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service

Explore the area

Map
27 N 27th St, Billings, MT, 59101
  • Skypoint
    ‪4 min walk‬
  • The Pub Station
    ‪4 min walk‬
  • Alberta Bair Theater
    ‪5 min walk‬
  • Billings, MT (BIL-Logan Intl.)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room amenity

Northern Hotel

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1002)
The price is €178
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Northern Hotel

About this property

DoubleTree by Hilton Hotel Billings

Billings hotel in North Park with free airport shuttle and 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
DoubleTree by Hilton Hotel Billings offers 289 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Billings. During your stay, you're just a quick walk from Western Heritage Center. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet in some public areas
  • Enjoy American cuisine while dining at Montana Sky
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Western Heritage Center and 3 minutes on foot from Toucan Gallery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 22 meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly DoubleTree by Hilton Hotel Billings. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Billings hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Montana Sky – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per stay); free wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Covered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 8 to 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Montana Sky

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8.00 to 16 per person
  • Fee for in-room wireless Internet: USD 4.95 per stay (rates may vary)
  • Covered self-parking fee: USD 5.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Billings Crowne Plaza
DoubleTree Hilton Hotel Billings
Crowne Plaza Hotel Billings
Crowne Plaza Billings Hotel Billings
Crowne Plaza Billings Hotel
DoubleTree Hilton Billings
Doubletree By Hilton Billings
DoubleTree by Hilton Hotel Billings Hotel
DoubleTree by Hilton Hotel Billings Billings
DoubleTree by Hilton Hotel Billings Hotel Billings

DoubleTree by Hilton Hotel Billings Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 461 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Garrett

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and staff was good. Tried to book directly with hotel and transfered to an overseas phone center and they tried to upsell me on a room. 50 bucks a night cheaper through Expedia. 1st night there the room didn't have hot water though that was fixed by next night. Room was noisy with the heating system clanging and banging and could hear our neighbors blow their nose.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hossein

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Here is my situation with them. I booked a hotel with expedia and prepaid the reservation and then the hotel charged me on my last day the same amount. After hours of talking to them that they have charged my card they first denied it and then said since expedia has not paid us we charged your card!!!!! It is clear that the issue between them and Expedia has nothing to do with me. The most unprofessional treatment I have ever seen and i had to contact my bank fraud department to pursue the case. Still has not yet received the refund which was a very large amount after a week.

4/10 Poor

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Allan, Glendive

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to downtown Billings!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location downtown. Nice views. Nice neighborhood.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Josh

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Elan, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Stayed 1 night in Sep 2024

2/10 Terrible

Matt

Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Property conditions & facilities
Disliked: Cleanliness
Paper-thin walls
Stayed 1 night in Sep 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
The downtown location is convenient but tricky for parking. A parking structure is available. An outdoor lot is situated on a one way street adjacent to another lot, which looks like one large lot without close inspection; be careful because if you drive into the wrong one, the street is one direction in the wrong direction. The hotel employees were discussing pay--underpay. I didn't realize I needed to swipe my room key to operate the elevator and rode the elevator a half floor three times before an employee in a suit clarified the situation for me. Thecbrick facade in the room is a facade covering popcorn walls. The room was narrow but clean and comfortable. It had a mini fridge and a coffee pot with tea and coffee pods. I did not try the hotel upstairs, but my husband says room service delivers good food. The view outside my window was both city and the rimrock mountainous terrain, beautiful!
Brick facade wall, cracked near ceiling
Morning sunrise
Evening cityscape
Stayed 1 night in Sep 2024

6/10 Okay

Jodi

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it.
Stayed 1 night in Sep 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This really minor, but no extra cups in bathroom. The only cups in the room were for coffee. Bathroom very small.
Stayed 1 night in Sep 2024

10/10 Excellent

Olivier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from everyone
Stayed 1 night in Aug 2024

8/10 Good

Angela, Missoula

Travelled with family
Liked: Cleanliness, staff & service, amenities
The best part of this Doubletree was the staff. All our staff interaction from the front desk to the restaurant was wonderful and friendly. Conveniently located in downtown Billings it is walkable to explore downtown. There was recent parking lot construction that we didn't know about and couldn't park in the lot. Normally would not be an issue and we would park in the parking garage but we had kayaks on top of our vehicle. So that was a challenge to find parking nearby but the security staff walks the perimeter of the property to watch over guest vehicles which is great. The lobby is clean and modern, however the elevators had a faint smell of smoker residue, which we found in the room as well. The rooms look like they need a good renovation as well. The carpet and the bathroom especially. But it wasn't horrible. The beds were clean and comfy with various firmness of pillows provided. The top floor restaurant has spectacular views of the city. And the food both for dinner and breakfast was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very nice staff, I loved my room which was very clean, spacious and with a nice bathroom. great walkable downtown area.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult; driving into entrance impossible due to 1 way. First checking in took along time. At one time, 3 people working at desk would not acknowledge my presence for over 2 minutes. No one else was in line!
Stayed 1 night in Aug 2024