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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Indoor pool, pool loungers
In-room safe, desk, laptop workspace, iron/ironing board
Front of property
Property amenity
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle

Explore the area

Map
2036 Overland Ave, Billings, MT, 59102
  • Rimrock Mall
    ‪3 min drive‬
  • Riverfront Park
    ‪4 min drive‬
  • Advanced Care Hospital of Montana
    ‪4 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Business Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Business Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Quality Inn

Hotel in Billings with full-service spa and free breakfast
This hotel features a full-service spa, an indoor pool and a fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, a sauna, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Quality Inn offers 118 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Quality Inn. During your stay, you're just a quick walk from Lucky Lil's Casino. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free cooked-to-order breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Lucky Lil's Casino and Copper Creek Casino
  • Free airport shuttle service
  • Dogs welcome for a fee
Quality Inn offers its guests a full-service spa, an indoor pool, and Access to hot tub. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is served. A roundtrip airport shuttle is free during limited hours. A fitness centre, a sauna, and a terrace are also featured at the business-friendly Quality Inn. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served a free cooked-to-order breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Quality Inn offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.

Property is also known as

Quality Billings
Quality Inn Billings
Quality Inn Hotel
Quality Inn Billings
Quality Inn Hotel Billings

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2024

8/10 Good

Natalya

Stayed 1 night in Oct 2024

4/10 Poor

Casey, Great Falls

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
I was quite disappointed with this stay. The breakfast was the only real positive I can speak to - they do provide a freshly prepared hot breakfast option for adults. This was a nice surprise! When we first got to the room, I pulled out the couch to find that the mattress protector on the mattress appeared to be dirty and there was debris such as food crumbs or something similar under the pull out bed. In addition, there were no sheets/blankets in the room for the pull out bed. Maintenance did quickly bring some down when I called so this was quickly solved. Housekeeping services are not provided for short stays unless requested. There is a posted sign but it is at the top of the sink mirror and I didn’t see it until the day of check out. I was surprised, therefore, when we came back Saturday afternoon to our room not being cleaned. We needed more towels for showers and for swimming and felt like I was being scolded for asking. Additionally, a friend came to visit with her kids and we ordered pizza. We went into the breakfast room to eat. However we were told that we could not use that room as it was only intended for breakfast. This is not what I have seen from other hotels and it was disappointing to then have to try to fit 3 adults and 4 kids into our room. Lastly, I called on Sunday and let them know we needed about 20 more minutes past checkout to get out of the room. I was told there would be a $100 fee. All in all Im disappointed and we will not be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chole

Liked: Staff & service, amenities, property conditions & facilities
Bedding had hair on it and crumbs. No tv remote.
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded us from a king to a Queen suite. I book a king for a reason. We didn’t need the extra room in room we needed a king. Otherwise everything else was great
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing was bad about the stay. The hotel was very clean and employees during check in and check out were very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Elaine

Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Just note, they don't have an elevator so if you have a lot of stuff 1st floor is better option.
Stayed 1 night in Nov 2024

10/10 Excellent

TJ

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the pool complex
Stayed 1 night in Oct 2024

6/10 Okay

Jaelynn

Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay itself was super, however the “airport shuttle” ( which is why I chose this hotel) has limited hours that are not disclosed in the hotel description. A Lift ride later, I should have chosen a closer and cheaper hotel for the night.
Stayed 1 night in Oct 2024

6/10 Okay

Lisi

Stayed 2 nights in Oct 2024

8/10 Good

Charles, Lewistown

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Staff & service
When I ordered this room I was told that it had airport service. After checking in I was told that the service to the airport didn’t start until 8Am. This put me I a bind as my flight was to leave at 7Am the desk gave me no help in securing a taxi to the airport. I will never stay at Quality Inn agin.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Huge room, very comfy. Like a 1 br apt. Our best find yet on cross country trip from NC to WA. 2 dogs. Great doggie areas. Cooked to order bfast-free! Loved it!
Stayed 1 night in Oct 2024

10/10 Excellent

Veranica

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all friendly and helpful. Great value for the cost!
Stayed 1 night in Oct 2024

10/10 Excellent

Belinda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable, great location, only the train pass back my room very frequently.
Stayed 1 night in Oct 2024

10/10 Excellent

Rex

Stayed 1 night in Sep 2024

6/10 Okay

Deziree

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was nice staff could have been a bit more friendly. Room was amazing they have definitely been updating. The room smelled just new! We stay here if we have to stay in billings always.
Stayed 1 night in Oct 2024

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is run down. Window coverings were falling off the curtain rod. Breakfast was offered but was very limited. Convenient to interstate highway.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are AMAZINGLY comfortable! Good breakfast.
Stayed 1 night in Sep 2024