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Hotel Svanen, Billund

4.0 star property
VIP Access

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Photo gallery for Hotel Svanen, Billund

Front of property – evening/night
Lobby sitting area
Standard Room | Laptop workspace, blackout curtains, cots/infant beds, free WiFi
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking included
  • Free WiFi

Explore the area

Map
Nordmarksvej 8, Billund, 7190
  • Lalandia Water Park
    ‪8 min walk‬
  • LEGOLAND® Billund
    ‪10 min walk‬
  • Lego House
    ‪2 min drive‬
  • Billund (BLL)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Laptop workspace, blackout curtains, cots/infant beds, free WiFi

Junior Suite

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Laptop workspace, blackout curtains, cots/infant beds, free WiFi

Superior Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room

Business Room | Laptop workspace, blackout curtains, cots/infant beds, free WiFi

Business Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Comfort Room

Comfort Room | Laptop workspace, blackout curtains, cots/infant beds, free WiFi

Comfort Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Laptop workspace, blackout curtains, cots/infant beds, free WiFi

Standard Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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  • Pet-friendly
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (1003)
The price is €209
for 1 room
includes taxes & fees
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About this property

Hotel Svanen, Billund

Beaux Arts hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Hotel Svanen, Billund offers 102 accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 37-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Billund hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Svanen, Billund. During your stay, you're just a quick walk from LEGOLAND® Billund. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • Within a 10-minute walk of Sculpturepark Billund and Lalandia Water Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Hotel Svanen, Billund also features a terrace, room service (during limited hours), and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Billund hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 5:00 AM to 10:00 AM and at the weekend from 5:00 AM to 11:00 AM.
No 8 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 10:00 AM on weekdays and 5:00 AM to 11:00 AM on weekends; DKK 175 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • No 8

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heated floor
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for DKK 200.0 per night.
  • Cots (infant beds) are available for DKK 200.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 175 for adults and from DKK 95 for children
  • Crib (infant bed) fee: DKK 200.0 per night
  • Rollaway bed fee: DKK 200.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Billund Hotel Svanen
Billund Svanen
Billund Svanen Hotel
Hotel Billund Svanen
Hotel Svanen
Hotel Svanen Billund
Svanen Billund
Svanen Billund Hotel
Svanen Hotel
Svanen Hotel Billund
Hotel Svanen Denmark/Billund
Hotel Svanen Billund
Hotel Svanen, Billund Hotel
Hotel Svanen, Billund Billund
Hotel Svanen, Billund Hotel Billund

Hotel Svanen, Billund Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 413 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, terrible room
Staff was very friendly! Lounge area was nice and cozy. Daily breakfast was breakfast at the very least. Our rooms heating was not working. Brought it to the staffs attention and they tried to fix it. It still wasn’t fully working but was tolerable. The pillows and mattress were not ideal and left us with sleepless nights. The hallways leading to the rooms have a peculiar smell to them and the bathroom held the stench of mildew. Again, i would like to put emphasis on how kind the staff was and were the best part of our stay. But the room was below satisfactory and left disappointed with an aching back and shoulders.
Stayed 2 nights in Dec 2024

8/10 Good

Pawel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for stay when you visit Legoland.
Stayed 1 night in Dec 2024

10/10 Excellent

Atta, Lahore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely staff, food was gorgeous, made us feel so welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Carlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived quite late at night and I was grateful for the really quick and easy check in. The staff were really friendly and helpful. The room was a good size for 3 people and had every thing that we needed. The breakfast was great there was plenty of choice and the food was good quality. There was a game room and trampolines outside which is great if travelling with children. Great location if visiting Legoland
Stayed 1 night in Oct 2024

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic, nice facility, breakfast was delicious with a great selection and the Lego house and Lego land were within walking distance if you have kids or are a kid at heart! We really enjoyed our stay, fantastic water pressure in the shower!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ionut

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accomodation i ever stopped at.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

8/10 Good

nematullah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

ariel, Panama

Disliked: Cleanliness, amenities
Too expensive for what they offer
Stayed 1 night in Aug 2024

10/10 Excellent

man kit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place, close to free shuttle bus. Close to water park and Lego land.
Stayed 3 nights in Aug 2024

10/10 Excellent

Soumya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Emma

Travelled with family
Disliked: Amenities, property conditions & facilities
We wanted to visit Billund for the Lego House and Legoland. Presumably that's why hotels charge so much. Hotel is more like a motel with basic facilities and room was ridiculously hot but it was convenient to Legoland and the House so we enjoyed our stay.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lego Heaven
Basic functional rooms, great breakfast and the restaurant was fabulous, within easy walk of lego land and billund.
Stayed 2 nights in Jul 2024

6/10 Okay

Ben

Travelled with family
Liked: Staff & service
Disliked: Amenities
I don’t know Expedia/Google rate this hotel 4 stars. It’s great quality for 2.5-3 stars but there’s no AC or even fans, rooms are almost all 1st floor so you can’t open windows comfortably at night (they have no screens). With 4 people in a room, our room is about 26c(80f) as we toss all night sleeping on top of covers with sheets coming off the beds. There is no safe, or drawers to put clothes. The staff was great, as was location and breakfast. I just wish I knew it was more like a motel than hotel. Apparently there are a few nicer suites that I can’t speak to, but the standard room was not as expected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Mar 2024

8/10 Good

Valdemar

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had s family visit with three generations and we had three rooms. Great clean hotel, nice quiet location but withing walking distance from Legoland, bus stops and Billund centre. Breakfast was great, kids loved making their own pancakes and black currant juice from the tap was a novelty. Children's playground could have been bigger and we would have loved an outdoor area with seats away from the restaurant. Also a mini fridge would have been handy in the summer heat:) Very happy to recommend this hotel, with or without children
Stayed 2 nights in Jul 2024

4/10 Poor

Michelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disappointed in the quality of hotel for the price. Room was dated. the beds were the most uncomfortable we have ever slept in. Rooms lacked air flow, right on parking lot. Very dated in the room decor. I would not recommend this hotel to anyone- so glad we only had to endure he discomfort for 1 night. Very poor value.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Not at all a 4 star, 3 at best
Stayed 1 night in Jul 2024

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joe

Stayed 1 night in Jul 2024

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