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Banyan Tree Bintan

5.0 star property
VIP Access

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Photo gallery for Banyan Tree Bintan

Two Bedrooms Oceanview Infinity Pool Villa | Private pool
Beach/ocean view
Minibar, in-room safe, blackout curtains, free cots/infant beds
Exterior
Two Bedrooms Oceanview Infinity Pool Villa | Living area | 55-inch TV with cable channels, DVD player

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • On private beach
  • Spa
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
Jalan Teluk Berembang, Laguna Bintan, Lagoi, Bintan, Bintan Island, 29155
  • Laguna Bintan Golf Club
    ‪3 min walk‬
  • Pulau Marawang
    ‪8 min drive‬
  • Lagoi Bay Lake
    ‪14 min drive‬
  • Singapore (SIN-Changi)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Rainforest Seaview Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Rainforest Seaview Villa

  • 84 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedrooms Oceanview Infinity Pool Villa

Two Bedrooms Oceanview Infinity Pool Villa | Private pool

Two Bedrooms Oceanview Infinity Pool Villa

  • 400 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Rainforest Oceanfront Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Rainforest Oceanfront Villa

  • 84 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Wellbeing Villa on the Rock

Minibar, in-room safe, blackout curtains, free cots/infant beds

Wellbeing Villa on the Rock

  • 99 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Villa on the Rock

Minibar, in-room safe, blackout curtains, free cots/infant beds

Ocean Villa on the Rock

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Rainforest Oceanfront Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Two Bedrooms Rainforest Oceanfront Villa

  • 400 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Oceanview Infinity Pool Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Oceanview Infinity Pool Villa

  • Sleeps 6
  • 1 King Bed

View all photos for Two Bedrooms Ocean Infinity Pool Villa

Living area | 55-inch TV with cable channels, DVD player

Two Bedrooms Ocean Infinity Pool Villa

  • Sleeps 4
  • 2 King Beds

View all photos for Ocean Villa on the Rock

Minibar, in-room safe, blackout curtains, free cots/infant beds

Ocean Villa on the Rock

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Rainforest Oceanfront Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Two Bedroom Rainforest Oceanfront Villa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Rainforest Oceanfront Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Rainforest Oceanfront Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Wellbeing Villa On The Rock

Living area | 55-inch TV with cable channels, DVD player

Wellbeing Villa On The Rock

  • Sleeps 2
  • 1 King Bed

View all photos for Rainforest Seaview Villa

Minibar, in-room safe, blackout curtains, free cots/infant beds

Rainforest Seaview Villa

  • Sleeps 2
  • 1 Queen Bed

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4.7 out of 5, Exceptional, (10)
The price is €273
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includes taxes & fees
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About this property

Banyan Tree Bintan

Luxury hotel on the beach, with 2 outdoor pools
Spend the day relaxing at Banyan Tree Bintan's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Banyan Tree Bintan offers 64 accommodations with DVD players and minibars. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Our customers tell us that they can't get enough of the helpful staff at Banyan Tree Bintan. During your stay, you'll be close to Pulau Marawang. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Treetops
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body treatments or hot stone massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a golf course and kayaking
  • 8 minutes by car from Pulau Marawang and 9 minutes from Bandar Bentan Telani Ferry Terminal
  • Ferry terminal shuttle service available for a fee
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Banyan Tree Bintan, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools and enjoy a treatment at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a garden and a terrace.

This 5-star Bintan hotel is smoke free.

Treetops – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Saffron – This restaurant specialises in Thai cuisine and only serves dinner.
The Cove – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Beach Pool Bar – This beachfront bar only serves light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Beach Pool Bar
  • Saffron
  • The Cove
  • Treetops

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Kayaking
  • Library
  • Shopping
  • Snorkelling
  • Water skiing

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free cot
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,453 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The unique architectural style of Banyan Tree Bintan Vilas may pose a potential risk for children below the age of 12 years. Guests with children should be advised that they will be required to read and sign a disclaimer form upon check-in. Guests should note that the hotel will not be responsible for any harm, injury, or loss that may be suffered by their child during the stay.
A two-way private car transfer between Bintan ferry terminal and the resort is available.
Guests must notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Banyan Tree Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1512500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: IDR 1512500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Banyan Tree Bintan offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Banyan Tree Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Hotel
Banyan Tree Bintan Hotel Bintan
Banyan Tree Bintan Bintan Island, Riau Islands
Banyan Tree Bintan Hotel
Banyan Tree Bintan Bintan
Banyan Tree Bintan Hotel Bintan

Banyan Tree Bintan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 444 reviews
Rating 8 - Good. 137 out of 444 reviews
Rating 6 - Okay. 33 out of 444 reviews
Rating 4 - Poor. 14 out of 444 reviews
Rating 2 - Terrible. 6 out of 444 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was good, service is good. A lot of the activities were fully booked, it would be good to let guests know in advance what they can book and arrange in advance. The bed was too high though, so not very elderly friendly for future reference. Staff were amazing, they helped catch some unknown buzzing insect that had found its way into our bathroom. Thankful for that.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Stayed 2 nights in Oct 2024

6/10 Okay

Albena

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Beautiful grounds but the property is very ran down and outdated. Food is not very good. Spa is ok
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

vinita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Sengkang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staffs service
Stayed 2 nights in Jun 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest resorts I have ever stayed at - everything was perfect. The room was amazing, breakfast was amazing, staff was amazing. Exceptional from start to finish!
Stayed 2 nights in May 2024

2/10 Terrible

Philip

Stayed 2 nights in Mar 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the beautiful rooms and the view ,also liked the quiet atmosphere .Enjoyed the 2 pools Disappointed that I could not hire left handed club so could not play golf
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good vibes and good view
Stayed 1 night in Mar 2024

10/10 Excellent

Sui Yin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious with beautiful sea view. Buggy service is responsive to bring us around the resort. The restaurant (The Cove and Saffron) serves delicious food with nice ambience. The service of the staff (notably Lilis, Yusuf, Atomy and Wendy) are excellent and in fact above my expectations: they went the extra mile to make our stay really memorable with romantic decorations for our wedding anniversary and they also prepared two cakes for us (one for our wedding anniversary and another one for my birthday) and they sang me a birthday song. The roof that sheltered the seats in front of the jacuzzi leaked during rain - believe it can be repaired.
Stayed 2 nights in Jan 2024

8/10 Good

King Fuei

Stayed 2 nights in Jan 2024

10/10 Excellent

Bjoern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful villas with a view
Beautiful hotel on Bintan! We’d recommend it. We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool. The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite). Breakfast buffet has a fantastic variety! There isn’t a convenience shop close by, so make sure to pack what you need (diapers in our case). Bring loose clothing to protect you from mosquitos as it’s lovely to sit outside and enjoy the view. The property is quite hilly which wasn’t an issue with kids for us, but to keep in mind if you have issues getting around stairs. The trips (mangrove and island) are worth doing!
Stayed 9 nights in Dec 2023

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Kudos to Banyan Tree staff. Breakfast could be improved though.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious villa & excellent service staff!
Stayed 3 nights in Dec 2023

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ankit, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hospitality
Stayed 2 nights in Dec 2023

8/10 Good

Shinichiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Kept the nice ambiance, but some part needed some touch up. Rather normal after Covid period, and i trust the resort will have fresher look soon. Will visit again.
Stayed 2 nights in Oct 2023

4/10 Poor

Simone

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Dawnn, Kirkland

Stayed 4 nights in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time to Banyan Tree Bintan. It’s a very peaceful beautiful resort, a wonderful place to relax and recharge your batteries. Staff are wonderful, services and amenities are great. One thing to note- the resort isn’t close to shops, no regular taxi service & to hire car/driver usually has a minimum 4hr rate.
Stayed 5 nights in Sep 2023

10/10 Excellent

Wee Seng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed interacting with the staff who were all very friendly. Was great to be able to walk around the very hilly resort or if we wanted, there was always a buggy and driver there to offer a lift. Didnt like the outdoor pool area in our villa, was not very inviting or enough shade.
Stayed 3 nights in May 2023

10/10 Excellent

Su Jen

Stayed 1 night in Mar 2023